Software Alternatives, Accelerators & Startups

Crowdstack Pro VS osTicket

Compare Crowdstack Pro VS osTicket and see what are their differences

Crowdstack Pro logo Crowdstack Pro

Engage, retain, and grow your community

osTicket logo osTicket

osTicket is a widely-used open source support ticket system.
  • Crowdstack Pro Landing page
    Landing page //
    2022-07-20

Crowdstack is a hosted community and membership platform designed to help engage, retain and grow your audience. Crowdstack site owners have complete control of their data. Crowdstack includes content feeds (blogs, forums, resources), moderation tools, member management/directory, automation rules, gamification, and permissions by role. Everything needed to run an online community easily.

Other unique and key features include:

Subgroups. Communities within a community that can have it's own identity. You can make these private, hidden or open to everyone.

Direct or Private Messages (DMs). Available for private conversations with one or more people in your group.

Premium Memberships. Use our turnkey premium membership system to earn revenue. Site owners set prices and the system processes all the payments for them.

Power Tools. From workflow automation rules to gamification to spam detection integrations, Crowdstack has an industry-leading back-end for community management.

Crowdstack is for businesses, associations, non-profits, creators and many other types of groups. Go private or open to all!

  • osTicket Landing page
    Landing page //
    2023-04-21

Crowdstack Pro videos

No Crowdstack Pro videos yet. You could help us improve this page by suggesting one.

+ Add video

osTicket videos

What's New in osTicket Version 1.14?

More videos:

  • Review - OSTicket: a Customer Support solution for online communities
  • Review - OsTicket - Pretty much cover everything!

Category Popularity

0-100% (relative to Crowdstack Pro and osTicket)
Community Platform
100 100%
0% 0
Customer Support
0 0%
100% 100
Productivity
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

Share your experience with using Crowdstack Pro and osTicket. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Crowdstack Pro and osTicket

Crowdstack Pro Reviews

We have no reviews of Crowdstack Pro yet.
Be the first one to post

osTicket Reviews

The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Want a free support tool that can run on your own servers? osTicket is the app for you. It's an open source support tool that includes everything—you can answer support emails, assign tickets to other team members, create support forms, and write your help documentation all on your own server, for free. You can even tweak osTicket, by digging into its code or installing...
Source: zapier.com

Social recommendations and mentions

Based on our record, osTicket seems to be a lot more popular than Crowdstack Pro. While we know about 38 links to osTicket, we've tracked only 2 mentions of Crowdstack Pro. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Crowdstack Pro mentions (2)

  • Looking for advice for creating community around the product I'm working on
    If you have your own website and want to build a community - look for a community based platform that you can link to your website easily (like crowdstack.com which has a free version) that allows asynchronous communication. Everyone can post information at any length and so you can get feedback or simply engage more with your community. These types of communities platforms are good at increasing your SEO. These... Source: over 2 years ago
  • How do i market my first book?
    Create a community around your specific diet (again content helps with SEO). This might help bring other ideas out for a future book. (check out crowdstack.com for a free community). Link your community to your website. Source: over 2 years ago

osTicket mentions (38)

  • Ask HN: Helpdesk/ticketing software for small SaaS company
    You can try osTicket https://osticket.com The UI is very tho dated, but we're working on a rewrite with modern UI. - Source: Hacker News / 8 months ago
  • Looking for a ticketing system
    Check out https://osticket.com/ I used earlier on my career. It’s free to use it worked great for a small team and it has everything you need. Source: 11 months ago
  • Help tickets
    We use https://osticket.com/ It's not a groundbreaking ticket system but it's rock solid, user-friendly, and free. Source: 12 months ago
  • I would like to find a free software for tickets in my household
    Another option, for a dedicated ticketing/helpdesk system, is osTicket. Self-hosted is completely free, and I had it up and running inside of an hour, from creating a fresh Debian LXC, installing Apache/MariaDB/PHP8.1, and uploading the requisite files for osTicket followed by the initial setup. Going off your mention of snaps, I'm assuming you're on Ubuntu or a derivative, if you'd like I should be able to... Source: about 1 year ago
  • MSP opensource ticketing tool -ITSM
    GLPI (https://glpi-project.org/) or osTicket (https://osticket.com/) are open source ticketing systems but I highly doubt they're what a MSP need. You need a PSA. Source: about 1 year ago
View more

What are some alternatives?

When comparing Crowdstack Pro and osTicket, you can also consider the following products

Contentpace - One app to plan, research, brief, optimize & publish better content with AI and workflow automation.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

AtTrack - First modular time tracker to improve team's productivity

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Facebook Groups - This app gives you a dedicated space for you and your groups

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.