Cronycle is an all in one tool for content curation, collaboration, and distribution. Cronycle set of structured Topics span across 50K+ deep domains to give an immediate kickstart for research & curation. Content discovery is made easy with recommended sources like related topics, RSS, and Experts on Twitter. Receive newsletters and aggregate Google Alerts into feeds.
The feeds can be optimized using advanced keyword filters to bring out content specifically useful for you. Feeds can be shared amongst team-members for collaboratively working on curation and filtering. Cronycle provides a dedicated space designed for the collection, enrichment, and publishing of content, called Boards where both individuals and teams can work remotely. Any form of content can be pinned to Boards, either from Feeds or from anywhere across the web. Boards allow curators to highlight, annotate, comment, add summaries for all the pinned content.
Team members working remotely can be notified using mentions on tiles and discussions can be done across teams on content. They can also assign tags to Pinned items either to organize Boards items or to publish as hashtags. Boards have multiple seamless integrations to schedule the pinned items across social media, using social media scheduling tools such as Buffer and Hootsuite. The curated content can also be published on websites via our WordPress plugin or as RSS feeds. A newsletter can also be sent through the boards or hosted on Cronycle.
Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Freshdesk seems to be more popular. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 5 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
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