Companies have to deal with the increasing number of communications' channel that they have to handle in order to support their customers, furthermore, speed has become a key factor in generating a high satisfaction degree. Crisp has been built for SMB's in order to help them better scale their customers' relationship through a wide range of features:
Crisp offer the following features: * Shared Inbox * CRM * Live Chat * Knowledge Base * Chatbot * Drip campaigns (Email & InApp)
Used by more than 100 000 companies, Crisp offers a support 24/24 5 days a week to help every customer to scale their own customers relationship.
No Crisp Chat videos yet. You could help us improve this page by suggesting one.
UserVoice might be a bit more popular than Crisp Chat. We know about 8 links to it since March 2021 and only 7 links to Crisp Chat. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
If I were to land on this page I would not trust the site. You can think about adding a live chat (Crisp) or an AI live chat (Wavechat) to boost your visitors trust in your site. Source: 11 months ago
Crisp - Live chat + help desk articles. Really lightweight and have a generous free plan. Source: about 1 year ago
I saw https://crisp.chat/en/ grow up in front of my eyes. Haha. The founder is very nice and now they have such a nice, large company. Source: about 1 year ago
My SaaS is more pro-consumer/b-to-c so the closest thing I use to a CRM is https://crisp.chat/en/ i. Source: over 1 year ago
If you want to go with the profit model, try these steps 1. Reduce costs with automation (Bardeen) and freelancers (Upwork) 2. Increase site conversion with chatbots (Crisp) and email capture (Popupsmart) 3. Increase LTV with better feature adoption (Loopd in). Source: almost 2 years ago
I have sent them some user stories, complete with storyboard images. I am not a beta participant though. I suggested that it would be helpful if they rolled out something like UserVoice's Feedback Manager, so there is transparency to what's in the request queue and where we users can formally vote on the value of a given feature suggestion. Source: over 1 year ago
- Collecting customer's feature requests: This is a tough one, I am using https://uservoice.com/ but I don't like it that much. I am searching for a self-hosted alternative to https://canny.io/. - Source: Hacker News / about 2 years ago
I think that RM should consider a solution such as UserVoice which will let the user community vote on what critical bug fixes or new features we feel are most important. Not only can a user upvote a feature request or critical fix, but they can also add comments to help substantiate their vote. Source: about 2 years ago
Six months later, UserVoice wanted to sign in with Courier and mentioned we lacked some functionalities they wanted. Specifically, they wanted to put two blocks next to each other in the notification designer. So, the sales and product team reached out to me, and I went, “Oh yeah, I hacked that together; it was cool but with a few bugs.”. - Source: dev.to / over 2 years ago
Would having a proper Customer Feedback platform using something like Canny or UserVoice be useful? Source: over 2 years ago
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page
UseResponse - Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system
LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.
JivoChat - JivoChat is a live chat that enables you to talk to visitors on your website