
Crisp Chat
Intercom
tawk.to
Tidio
LiveChat
Zendesk
Freshdesk
LiveAgent
Codeception
PHPUnit
TestMu AI (Formerly LambdaTest)
CrossBrowserTesting
TestingWhiz
Selenium
Behat
Sauce Labs
Companies have to deal with the increasing number of communications' channel that they have to handle in order to support their customers, furthermore, speed has become a key factor in generating a high satisfaction degree. Crisp has been built for SMB's in order to help them better scale their customers' relationship through a wide range of features:
Crisp offer the following features: * Shared Inbox * CRM * Live Chat * Knowledge Base * Chatbot * Drip campaigns (Email & InApp)
Used by more than 100 000 companies, Crisp offers a support 24/24 5 days a week to help every customer to scale their own customers relationship.
Crisp Chat
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Based on our record, Crisp Chat should be more popular than Codeception. It has been mentiond 13 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Some things just work. Our frontend is still Nuxt with Typescript and Tailwind (RIP). Our backend is still Go with Go-Gin. We still run on Hetzner bare-metal and use Firecracker for virtualization. Terraform still manages our infrastructure. Redis still handles caching. Crisp still powers customer support. AWS SES still sends our transactional emails. - Source: dev.to / 6 months ago
Importantly, in practice, most production "Chat" windows on websites were not fully automated. They were a blend of machine + human, where the chatbot handled basic queries and human agents stood by to take over for complex requests. This ensured customer satisfaction while keeping automation lightweight. A notable example, widely used today, is Crisp. I mention it here only because I consider it a competitor to... - Source: dev.to / 11 months ago
It seems to be using https://crisp.chat/en/. - Source: Hacker News / about 1 year ago
Crisp - For users to reach out to me if thereโs any problem via live chat. - Source: dev.to / over 1 year ago
Of course there are a bunch more tools that we use, some great, some not. Two notable ones are Crisp for customer support and AWS SES for sending out emails (we send out quite a lot of transactional emails!). - Source: dev.to / over 1 year ago
Personal experience: - donโt use Behat unless you really needed a โstory tellingโ, it has a intermediate layer Gherkin that youโll need to code. You can write โGiven/When/Thenโ steps but youโll also need to write โphp codeโ that will interpret this step. - using real browser be prepared for instability - any interaction with JavaScript can broken/delay execution - be prepared that this tests are call functional... Source: about 3 years ago
Codeception: https://codeception.com/. Source: over 3 years ago
I would say to check out Codeception. Codeceptions has modules for Symfony and database generally. Long and short of it is that if you want you can run api tests that go into the controllers and rollback the database afterwards. Source: almost 4 years ago
There are enough blog posts about Jest or Cypress already, so let me introduce Codecept. It comes in two flavors. There is Codeception for PHP, and there is CodeceptJS for JavaScript which we will be using here. - Source: dev.to / almost 4 years ago
There are many tools you can use for this purpose, but one I particularly like is CodeCeption. What I like most about it is that it's a unified tool that can be used to perform several types of tests, acceptance being one of them. - Source: dev.to / almost 4 years ago
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
PHPUnit - Application and Data, Build, Test, Deploy, and Testing Frameworks
tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page
TestMu AI (Formerly LambdaTest) - Worldโs first full-stack Agentic AI Quality Engineering platform.
Tidio - Tidio is an AI customer support software suite. It merges help desk, live chat, chatbot, and AI agent features into one seamless platform. With Lyro, the customer service AI agent, businesses can resolve up to 67% of all tickets automatically.
CrossBrowserTesting - Browser Testing made simple! Run automated, visual, and manual tests on 1500+ real browsers and mobile devices. Test more browsers, in less time.