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Crew VS Atera

Compare Crew VS Atera and see what are their differences

Crew

Group messaging, tasks, and scheduling all in one app

Crew Landing page
Rating
0 reviews
Alternatives Is it good?
Atera

Atera is reinventing the world of IT by harnessing AI to power our all-in-one Remote Monitoring and Management (RMM), Helpdesk, Ticketing, and automations platform—streamlining organizational IT management at scale with our proprietary Action AI™.

Atera Action AI™
Rating
5.0 · 1 review
Pricing
Paid Free trial
Alternatives Is it good?
EcholoN
EcholoN is an Enterprise Application Framework and configurable software platform for ESM, ITSM, Service Desk, CMDB, Customer Service, Field Service Management and custom digital business processes. sponsored
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Based on our record, Atera seems to be more popular. It has been mentioned 5 times since March 2021.

social mentions
0 vs 5
Hiring And Recruitment popularity
100% vs 0%

Base details

Website, pricing, platforms and company facts side by side.

Crew
Atera
Website crewapp.com atera.com
Pricing
Official pricing
Paid Free trial Official pricing
Platforms —
Windows Mac OSX Linux
Company — 2001
Listed in
Hiring And Recruitment Writing Tools Web App Job Boards +1
Monitoring Tools Remote Monitoring And Management IT Management Patch Management MSP Remote Support IT Asset Management Help Desk Managed Service Provider +6

About Crew and Atera

In their own words, as submitted to SaaSHub.

Crew
Atera

No description of Crew yet.

Built to streamline and scale operations, Atera empowers IT teams to efficiently manage and preemptively protect infrastructure, improve service delivery, and ensure organizational needs are met. Serving over 12,000 customers across 120 countries, Atera’s platform offers powerful tools including...

Read more about Atera

Features and specs

What each product offers, as listed by its team.

Crew 7 features
Atera 7 features
  • User-Friendly Interface
    Crew offers an intuitive and easy-to-use interface, making it simple for teams to adopt and use effectively without extensive training.
  • Task Management
    Crew provides strong task management features, including task assignments, tracking, and reminders, to keep teams organized and on track.
  • Real-Time Communication
    The app facilitates real-time messaging, enabling quick communication among team members which enhances collaboration and productivity.
  • Mobile Accessibility
    Crew is available on mobile platforms, allowing team members to communicate and manage tasks on-the-go, which is especially useful for remote or field teams.
  • Integration Capabilities
    The platform can integrate with other tools and systems that teams might already be using, such as payroll and scheduling software, adding to its utility.
  • Broadcast Messaging
    Crew allows for broadcast messaging capabilities, enabling managers to send important announcements to the entire team quickly and efficiently.
  • Shift Scheduling
    It provides features for managing shift schedules which can simplify and streamline the scheduling process for businesses.

Possible disadvantages

  • Limited Customization
    Some users may find that the app lacks advanced customization options, which can be a drawback for teams with specific workflow needs.
  • Notification Overload
    Given the real-time communication features, there is potential for notification overload, which can distract team members from their tasks.
  • Premium Features Cost
    Certain advanced features and functionalities are only available in the premium version, which could be a constraint for small businesses with tight budgets.
  • Complexity in Large Teams
    While beneficial for small to medium teams, Crew might become cumbersome and less efficient for larger organizations with complex hierarchies.
  • Dependency on Internet
    As a cloud-based application, Crew’s functionality is heavily dependent on internet connectivity, which can be an issue in areas with poor internet service.
  • Data Privacy Concerns
    There may be concerns around data privacy and security, especially for businesses handling sensitive information.
  • Remote Monitoring
  • Help desk
  • IT Asset Management
  • Network Monitoring
  • Remote Desktop Access
  • Remote Control
  • Patch Management

Analysis

An editorial look at what each product does well and who it suits.

Crew
Atera

Overall verdict

  • Crew is a good tool for organizations looking to improve team communication and streamline operations. Its focus on mobile accessibility and ease of use makes it a valuable asset for businesses with distributed or frontline workers.

Why this product is good

  • Crew is a team communication and productivity platform designed to enhance collaboration among team members, particularly in frontline industries. It offers features such as real-time messaging, task management, scheduling, and announcements, making it easier for teams to stay organized and aligned. Its user-friendly mobile-first design ensures accessibility for workers who might not be desk-bound, allowing seamless communication and coordination.

Recommended for

  • Retail teams
  • Hospitality staff
  • Field service teams
  • Healthcare workers
  • Manufacturing teams

Overall verdict

  • Atera is generally considered a good remote monitoring and management (RMM) tool for IT professionals and managed service providers (MSPs).

Why this product is good

  • Atera offers a comprehensive solution that combines RMM, Professional Services Automation (PSA), and remote access into a single platform. Users appreciate its intuitive interface, robust feature set, and scalability. Additionally, it provides real-time alerting, patch management, and remote control capabilities, which are essential for efficient IT management. Atera's pricing model is also attractive as it's based on a per-user basis, allowing unlimited devices, which can be cost-effective for many businesses.

Recommended for

    Atera is recommended for small to medium-sized MSPs, IT consultants, and internal IT departments that need an all-in-one solution for IT management. It is particularly beneficial for those who prefer a cloud-based platform and value the flexibility of a pay-per-user pricing structure.

Videos

Walkthroughs and reviews on video.

Crew 3 videos + Add
Atera 8 videos + Add

The Crew Review

More videos

  • Review - The Crew - Review
  • Review - The Crew: The Quest for Planet Nine Review with Tom Vasel

Enter a new era of AI-powered IT with Atera

More videos

  • Tutorial - Here's how to streamline your IT workflow - go to: Atera.com
  • Tutorial - Trapp - Atera Customer Stories
  • Tutorial - AI Explainer
  • Review - Atera Review 2024 - Best Remote Monitoring and Management Software (RMM)
  • Review - Atera Review - An in depth look at the PSA and RMM for MSPs
  • Review - Atera Review: The best all in one solution
  • Review - Atera Review: Atera, Dump the other options

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
Crew
Atera
100% 100%
Hiring And Recruitment
0% 0%
0% 0%
Monitoring Tools
100% 100%
100% 100%
Job Boards
0% 0%
0% 0%
IT Management
100% 100%

User comments

Share your experience with using Crew and Atera. For example, how are they different and which one is better?

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Reviews and articles

External articles and on-site reviews we used to compare the two products.

Crew no reviews yet
Atera 5.0 · 1 review
  • Great tool!
    SaaSHub review
    · Mar 2024

    Atera streamlines IT operations, making them more efficient and accessible. Whether you're a seasoned pro or new to IT, Atera's intuitive platform is a game-changer. Highly recommended for businesses looking to...

  • HWMonitor Review & Alternatives for 2023
    www.comparitech.com · Oct 2023

    The Atera system is a cloud-based service that includes server time and space for processing and storage, so the MSP that signs up for this package doesn’t need to have any major infrastructure on its own site. The...

  • 10 Best RMM Software | Remote Monitoring & Management Tools 2021
    www.softwaretestinghelp.com · Aug 2021

    Verdict: With its fixed pricing for unlimited devices, and its ease of use, Atera is truly the ultimate all-in-one software IT professionals need. Try 100% free for 30-days. It’s risk-free, no credit card required,...

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Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

Crew 0 mentions
Atera 5 mentions

Tracking Crew since Mar 2021.

  • Chat is a mess...
    Our 24x7 live chat support is the best way to troubleshoot this issue quickly. You can contact them out from our website (atera.com bottom right corner) or from within the app help widget. Source: almost 4 years ago
  • Best HaloPSA alternatives?
    Check out atera.com and feel free to let me know if you have any questions! Source: almost 4 years ago
  • Atera ticketing issue
    If after the setup it's still not working, can you pls try to reach out to our support via the live chat channel ? You can contact them using the help icon the right bottom corner of our website, atera.com . Source: about 4 years ago

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Alternatives to Crew and Atera

When comparing Crew and Atera, you can also consider the following products.

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