Crescendo.ai is the worldโs first all-in-one support platform combining advanced AI with expert human outsourcing services to deliver 24/7 support via chat, voice, SMS, and email in 50+ languages. It automates support tickets with 99.8% accuracy and includes a built-in Voice of Customer (VoC) dashboard for real-time insights, conversation summaries, intelligent categorization, and topic tagging. With AI-powered sentiment analysis and CSAT scoring on 100% of conversations, no manual surveys needed, CX leaders get a complete, 360ยฐ view of support performance.
Jotform AI Agents simplify operations by handling interactions, collecting data, and delivering intelligent support. These agents engage users through natural, human-like conversations across chat, web, and phone calls. They enhance customer support, streamline form-filling, collect feedback, and even process secure payments. Users can customize their AI agents by defining responses, setting triggers, and analyzing sentiment to improve engagement and efficiency. Adaptable across industries, Jotform AI agents help organizations boost productivity, make better decisions, and deliver seamless user experiences.
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Crescendo.ai's answer
Crescendo.ai is the worldโs first platform to offer AI-powered customer support automation and expert human outsourcing services under one roof. We also provide our in-build support desk software for unlimited users and VoC dashboard with insightful reports.
Crescendo.ai's answer
Crescendo.ai's answer
Any businesses in healthcare, retail, SaaS, finance, e-commerce, fitness, technical, and legal industries can use Crescendo.ai. Suitable for any business having a yearly 1,000+ support tickets.
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