Software Alternatives, Accelerators & Startups

Cppcheck VS LiveAgent

Compare Cppcheck VS LiveAgent and see what are their differences

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Cppcheck logo Cppcheck

Cppcheck is an analysis tool for C/C++ code. It detects the types of bugs that the compilers normally fail to detect. The goal is no false positives. CppCheckDownload cppcheck for free.

LiveAgent logo LiveAgent

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
  • Cppcheck Landing page
    Landing page //
    2021-10-13
  • LiveAgent Landing page
    Landing page //
    2023-10-12

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.

Cppcheck features and specs

  • Open Source
    Cppcheck is open-source software, which means it is free to use and its source code is available for modification and distribution under the terms of the GNU General Public License.
  • Static Analysis
    Cppcheck excels at performing static code analysis, detecting bugs, memory leaks, and potential issues in C and C++ code without executing the program.
  • Wide Platform Support
    Cppcheck supports a wide range of platforms, including Windows, Linux, and macOS, making it versatile and accessible to developers on different operating systems.
  • Integrated with IDEs
    Cppcheck can be integrated with popular Integrated Development Environments (IDEs) like Visual Studio, Eclipse, and Code::Blocks, providing seamless code analysis during development.
  • Customizable
    Cppcheck allows customization of its analysis through command-line options and configurations, enabling users to tailor the tool to their specific needs and project requirements.
  • Extensive Reporting
    Cppcheck provides detailed reports that highlight various types of issues, making it easier for developers to identify and resolve problems efficiently.
  • Regular Updates
    Cppcheck is actively maintained, with regular updates and improvements that enhance its capabilities and address any newly discovered issues.

Possible disadvantages of Cppcheck

  • False Positives
    Cppcheck may sometimes produce false positives, flagging issues that are not actually problematic, which can lead to unnecessary debugging efforts.
  • Learning Curve
    New users may encounter a learning curve when first using Cppcheck, as they need to understand its configuration options and how to interpret its output effectively.
  • Limited Dynamic Analysis
    Cppcheck focuses on static analysis and does not provide dynamic analysis capabilities, which means it cannot detect issues that only occur at runtime.
  • Performance Overhead
    Running Cppcheck on large codebases can introduce performance overhead, potentially slowing down the development process if not managed properly.
  • Complex Configuration
    For complex projects, configuring Cppcheck to ignore certain false positives or to focus on specific types of issues can be challenging and time-consuming.

LiveAgent features and specs

  • Ticket management
  • Live Chat & In-App-Messaging
  • Email notifications
  • Email Templates
  • Emailing
  • Live Chat Support
  • Call Forward
  • Call Transfer
  • Call Analytics and Reporting
  • Attachment viewer
  • Spam filter
  • Help desk & requests management
  • Reports
  • Reporting
  • Reports & analytics
  • Knowledge Base
  • Knowledge Management
  • Customer Service
  • Customer Support
  • Customer Feedback Widget
  • Customer Management
  • Mobile Apps
  • White Labeling
  • Chat
  • Chat Support
  • Gamification
  • Social Media Integrations
  • Time Tracking
  • Email Management
  • IVR

Cppcheck videos

Cppcheck

More videos:

  • Review - Daniel Marjamäki: Cppcheck, static code analysis

LiveAgent videos

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos:

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

Category Popularity

0-100% (relative to Cppcheck and LiveAgent)
Code Analysis
100 100%
0% 0
Customer Support
0 0%
100% 100
Code Coverage
100 100%
0% 0
Help Desk
0 0%
100% 100

Questions and Answers

As answered by people managing Cppcheck and LiveAgent.

What makes your product unique?

LiveAgent's answer:

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer:

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe your primary audience?

LiveAgent's answer:

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer:

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer:

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer:

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Cppcheck and LiveAgent

Cppcheck Reviews

Top 9 C++ Static Code Analysis Tools
Cppcheck is a popular, open-source, free, cross-platform static code analysis tool dedicated to C and C++. It is known for being easy to use and its simplicity is one of its pros. To get started with it you don’t have to do any adjustments or modifications, which is why it’s often recommended for beginners. It also has a reputation of reporting a relatively small number of...

LiveAgent Reviews

  1. Usama Idrees
    · CEO & CTO at HUK SONS ·
    Transformative Customer Support Solution

    LiveAgent has been a game-changer for our customer support operations. Its intuitive platform streamlined our ticket management, reduced response times by 40%, and empowered our team to focus on high-impact tasks. The automation features and omnichannel integration have elevated team productivity and customer satisfaction—a must-have for scaling tech-driven businesses.

    🏁 Competitors: Zendesk, Freshdesk
    👍 Pros:    Omnichannel support: seamless integration across email, chat, social media, and phone.|Automation & workflow customization: saved hours with pre-set triggers and personalized workflows.|User-friendly interface: minimal training required—our team adopted it effortlessly.|Analytics & reporting: actionable insights helped refine our customer strategy.|Scalability: grows with our business without compromising performance.|24/7 uptime: reliable support during peak demand periods.
    👎 Cons:    Advanced features learning curve: some automation tools require deeper exploration (worth the effort).|Limited customization in reporting: minor gaps for hyper-specific metrics (workarounds exist).|Mobile app: functional but could use a ui refresh for faster navigation.
  2. Michal K
    · CEO ·
    Great Helpdesk solution

    Helped us to manage customer communications from one place. Easy to use and learn.

    🏁 Competitors: Zendesk, Freshdesk
    👍 Pros:    Easy to use|Easy integration|Automation and custom functions
    👎 Cons:    Nothing, so far

10 Best Freshdesk Alternatives for Businesses in 2024
LiveAgent is an excellent choice for live chat support. It provides best features that increases customer support online.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If chat widgets are your most wanted feature, LiveAgent is the live chat specialist. If you want more than a live chat bubble, LiveAgent’s comparable plans offer familiar features.
Top 13 Freshdesk alternatives and competitors for 2024
LiveAgent is a help desk solution with customer communication and organizational tools, like live chat and a ticket management system. LiveAgent includes a multichannel interface with access to voice, chat, social media, SMS, and email support. Its ticketing system can automatically distribute tickets to agents based on predefined rules.
Source: www.zendesk.com
The 19 Best Call Center Software (& Features You Need) in 2022
LiveAgent's call center solution is built directly into their multi-channel help desk, so you can help customers over any channel you choose. One of the only tools on the list not to charge a per-minute usage fee, LiveAgent can be a cost-effective solution for small and medium-sized businesses that rely on phone support.
10 Best Call Center Software (December 2022)
LiveAgent offers a free forever plan, which makes it an ideal choice for solopreneurs who want to provide support on a budget. As with most free plans, LiveAgent’s free option is limited, but you do get most omnichannel support for your call center, including voice, email, live chat, contact forms and a customer portal.
Source: www.forbes.com

Social recommendations and mentions

Based on our record, Cppcheck seems to be more popular. It has been mentiond 10 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Cppcheck mentions (10)

  • Configuring Cppcheck, Cpplint, and JSON Lint
    I dedicated Sunday morning to going over the documentation of the linters we use in the project. The goal was to understand all options and use them in the best way for our project. Seeing their manuals side by side was nice because even very similar things are solved differently. Cppcheck is the most configurable and best documented; JSON Lint lies at the other end. - Source: dev.to / about 1 year ago
  • Enforcing Memory Safety?
    Using infer, someone else exploited null-dereference checks to introduce simple affine types in C++. Cppcheck also checks for null-dereferences. Unfortunately, that approach means that borrow-counting references have a larger sizeof than non-borrow counting references, so optimizing the count away potentially changes the semantics of a program which introduces a whole new way of writing subtly wrong code. Source: almost 2 years ago
  • Static Code analysis
    For my own projects, I used cppcheck. You can check out that tool to get a feel. Depending on what industry your in, you might need to follow a standard like Misra. Source: about 2 years ago
  • How do you not shoot yourself in the foot ?
    Https://cppcheck.sourceforge.io/ (there are many other static analysis tools, I just haven't used them or didn't care for them). Source: about 2 years ago
  • Linting tool for prohibiting the use of specific std types
    Sounds like something that could simply be communicated with the team that writes the tests. Unless you have dozens of such classes. In that case, you could just use e.g. Cppcheck and add a rule (regular expression) that searches for usages of the forbidden classes. Source: over 2 years ago
View more

LiveAgent mentions (0)

We have not tracked any mentions of LiveAgent yet. Tracking of LiveAgent recommendations started around Mar 2021.

What are some alternatives?

When comparing Cppcheck and LiveAgent, you can also consider the following products

SonarQube - SonarQube, a core component of the Sonar solution, is an open source, self-managed tool that systematically helps developers and organizations deliver Clean Code.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Clang Static Analyzer - The Clang Static Analyzer is a source code analysis tool that finds bugs in C, C++, and Objective-C...

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Coverity Scan - Find and fix defects in your Java, C/C++ or C# open source project for free

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.