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ConnectWise Automate VS highlight.io

Compare ConnectWise Automate VS highlight.io and see what are their differences

NinjaOne
NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools. featured
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Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

ConnectWise Automate logo ConnectWise Automate

Solve IT Problems with ConnectWise Automate, Remote Monitoring and Remote Management Software. Visit to boost the effectiveness of your IT teams.‎Try ConnectWise Automate .

highlight.io logo highlight.io

highlight.io is the open source monitoring platform that gives you the visibility you need.
  • ConnectWise Automate Landing page
    Landing page //
    2023-05-12
  • highlight.io Landing page
    Landing page //
    2023-09-08

ConnectWise Automate features and specs

  • Robust Automation
    ConnectWise Automate offers extensive automation capabilities, allowing IT teams to automate repetitive tasks and manage complex workflows efficiently.
  • Comprehensive Monitoring
    The platform provides advanced monitoring tools that help in identifying and resolving issues proactively, improving system reliability and performance.
  • Scalability
    ConnectWise Automate is highly scalable, making it suitable for businesses of all sizes, from small enterprises to large corporations.
  • Integrations
    It integrates seamlessly with other ConnectWise products and a wide range of third-party applications, offering a cohesive IT management experience.
  • Customizability
    The platform offers a high degree of customization, allowing IT teams to tailor the system to meet their specific needs and workflows.

Possible disadvantages of ConnectWise Automate

  • Complexity
    Due to its extensive feature set, ConnectWise Automate can have a steep learning curve, requiring significant time and effort to master.
  • Cost
    The platform can be expensive, particularly for smaller businesses or those with limited budgets, potentially making it a less viable option.
  • Performance Issues
    Some users have reported slow performance and occasional glitches, which can be frustrating when managing critical IT tasks.
  • Support
    While ConnectWise offers support, some users have found the quality and responsiveness of their support services to be lacking.
  • Initial Setup
    The initial setup and configuration process can be time-consuming and complex, requiring considerable technical expertise.

highlight.io features and specs

  • Real-time Monitoring
    Highlight.io offers real-time monitoring of applications, allowing users to quickly identify and resolve issues as they occur, which can improve application performance and user experience.
  • Comprehensive Analytics
    The platform provides detailed analytics and insights into application performance and user interactions, enabling data-driven decision-making and optimization strategies.
  • User-Friendly Interface
    Highlight.io features an intuitive and easy-to-navigate user interface, which simplifies the process of monitoring and analyzing application data even for those who may not have a technical background.
  • Integration Capabilities
    The service can integrate with various other tools and platforms, making it versatile and enabling seamless workflows for teams using multiple software solutions.

Possible disadvantages of highlight.io

  • Pricing
    Depending on the extent of features and the scale of the deployment, the cost of using highlight.io might be a significant consideration for small to mid-sized businesses.
  • Learning Curve
    Despite its user-friendly design, there may still be a learning curve associated with understanding and maximizing the platform's full potential and integrating it with existing systems.
  • Feature Limitations in Free Tier
    Some users may find that the free version of highlight.io offers limited features, encouraging them to upgrade to paid plans for more comprehensive functionality.
  • Data Privacy Concerns
    As with any monitoring tool, there may be concerns regarding data privacy and the handling of sensitive information, necessitating careful review of the platform's compliance with relevant regulations.

ConnectWise Automate videos

+ Add

Webinar Recording: What's new in ConnectWise Automate 12

More videos:

  • Review - ConnectWise Automate: A really great product

highlight.io videos

+ Add

Error Tracking, Session Replay, and Monitoring with Highlight.io

Category Popularity

0-100% (relative to ConnectWise Automate and highlight.io)

ConnectWise Automate

highlight.io

IT Management
100 100%
IT Management
0% 0
Dev Ops
0 0%
Dev Ops
100% 100
Monitoring Tools
91 91%
Monitoring Tools
9% 9
Project Management
100 100%
Project Management
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare ConnectWise Automate and highlight.io

ConnectWise Automate Reviews

10 Best RMM Software | Remote Monitoring & Management Tools 2021
ConnectWise Automate is a rich features platform and is available for small to medium-sized businesses. Most of the companies have not provided the prices for their RMM solution. However, it could be $700 and above for one-time fees. For the subscription-based model, it could be in the range of $50 to $200 per technician per month.
Source: www.softwaretestinghelp.com
12 Best RMM Software and Tools for 2021
ConnectWise Automate is a top RMM tool because it provides MSPs with a centralized console to manage their client’s entire IT asset inventory. Everything from autodiscovery to the patch management process is built to help the user monitor a remote network as easily as possible. That includes physical devices and virtual services.
Source: www.comparitech.com
8 Best RMM Software and Tools
ConnectWise develops IT management software tailored for Technology Solution Providers (TSP). Along with their strong product portfolio, they include ConnectWise Automate which is an RMM platform with a strong focus on automation. ConnectWise Automate RMM can proactively monitor and manage endpoints in large-scale networks. The software can auto-discover assets, schedule...
Source: www.pcwdld.com
Top IT Management Software 2021
As a large organization, you have a ton of devices on your network and need to be able to get to them all in case of an incident. Connectwise Automate offers quick access to all of the endpoints on your network, so you can resolve issues quickly and keep any downtime to a minimum. The system even automatically scans the network to detect all devices and make sure every entry...
Source: www.itbusinessedge.com
15 Best IT Monitoring Tools and Software
ConnectWise Automate (previously LabTech) is an RMM product that automates all stages of the monitoring process, from discovery to patching.
Source: blog.inedo.com

highlight.io Reviews

We have no reviews of highlight.io yet.
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Social recommendations and mentions

Based on our record, highlight.io seems to be more popular. It has been mentiond 13 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

ConnectWise Automate mentions (0)

We have not tracked any mentions of ConnectWise Automate yet. Tracking of ConnectWise Automate recommendations started around Mar 2021.

highlight.io mentions (13)

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What are some alternatives?

When comparing ConnectWise Automate and highlight.io, you can also consider the following products

NinjaOne - NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools.

Sentry.io - From error tracking to performance monitoring, developers can see what actually matters, solve quicker, and learn continuously about their applications - from the frontend to the backend.

Microsoft Operations Management Suite - Microsoft Operations Management Suite enables user to gain visibility and control across the hybrid cloud with simplified operations management and security

GlitchTip - GlitchTip is an open source, Sentry API compatible error tracking platform.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Open Telemetry - An observability framework for cloud-native software.

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