Conceptboard
Miro
Mural
OpenBoard
Stormboard
Jamboard
Microsoft Whiteboard
Scribblar
Zoho Desk
Freshdesk
Zendesk
LiveAgent
Salesforce Service Cloud
HelpScout
Front
Intercom
Zoho Desk is the award-winning, context-aware help desk software along with multichannel capabilities. Zoho Desk packs advanced multi-stakeholder process management, embeddable self-service, a powerful AI assistant, and brings together all the tools and context your teams need to deliver great customer service.
Conceptboard Zoho DeskNo features have been listed yet.
What I like the most is that it really is very intuitive and easy to use. It helps to control the tracking of every ticket in a easy way. Also one can import its customers without any problem. It has many other tools that can be useful regardless the item which company is using on day to day basis. It can start a live chat with the user and can go straight creating a ticket from this internment. Ticket tracking and escalation matrix enables company to track and manages customer complaints on time.
Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy. Zoho has an excellent suite of products and this one is no exception! Easy to use (the basics at least). And, it's very inexpensive.
Previous to using Zoho, we were managing all our CS in our email inbox. We used Zoho Desk when starting out when we needed a way to manage customer support outside of email. Zoho Desk is a basic customer support software - great that there is a free version for starting out.
Based on our record, Conceptboard should be more popular than Zoho Desk. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
We used https://scrumlr.io/ and https://metroretro.io/ for quite a while, before we switched to https://conceptboard.com/. Source: over 2 years ago
Conceptboard.com I subscribed at 8$ a month because we went over the object limit once. But no one else needs to pay. Drop in pdfs or any screenshot off the net. Draw all over it. Easy peasy. Source: almost 3 years ago
Actually Microsoft's digital collaborative whiteboard might be better than trello, although both are free. The collaborative nature and the ability to attach the documents visually would make it a pretty good fit. Tons of others out there like miro.com, conceptboard.com ryeboard.com that have varying levels of "free" but I think if it's purely word docs you're working with, sticking with the Microsoft universe... Source: about 3 years ago
Desk — Customer Support management with 3 agents and private knowledge base, email tickets. Integrates with Assist for 1 remote technician & 5 unattended computers. - Source: dev.to / almost 3 years ago
Miro - Scalable, secure, cross-device and enterprise-ready team collaboration tool for distributed teams. Join 2M+ users & 8000+ teams from around the world.
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Mural - MURAL is a visual collaboration workspace for modern teams.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
OpenBoard - The OpenBoard software is an interactive white board software.
LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!