Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Freshdesk might be a bit more popular than Compodoc. We know about 12 links to it since March 2021 and only 10 links to Compodoc. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Properly written code, there are documentation tool like this for Angular and others. Https://compodoc.app/. Source: over 1 year ago
Compodoc is a good tool for generating docs for an angular project. The documents generated also includes visual maps of dependencies. Source: over 1 year ago
App documentation, here is compodoc (https://compodoc.app/) It is generated when the dev does a git commit and build in the pipeline. Source: over 1 year ago
β Angular 14 β Angular Material β Unit Testing with Jest β End-to-End Testing with TestCafΓ© β Internationalization with Transloco β Auto documentation with Compodoc β Analyse your project with source-map-explorer β Docker β ESLint β Prettier β Commit Linting. - Source: dev.to / over 1 year ago
Finally, we have come to a point where we want our JSDoc comment documentations to turn into a full scale documentation website, which we can share with new developers instead of providing lengthy Word documents, or which can be used by the team to search for explanations and direction during development. Thankfully, there are amazing tools that help us build such sites easily, with just a console command. Today... - Source: dev.to / over 1 year ago
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 5 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 5 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
TypeDoc - A documentation generator for TypeScript projects
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Doxygen - Generate documentation from source code
LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
swagger.io - Swagger is an open source RESTapi Documentation Tool.
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.