Software Alternatives & Reviews

Community Questions for Confluence VS Intercom

Compare Community Questions for Confluence VS Intercom and see what are their differences

Community Questions for Confluence logo Community Questions for Confluence

Keep questions and answers in one place with an engaging, community-driven Q&A discussion forum, powered by Confluence

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
  • Community Questions for Confluence Landing page
    Landing page //
    2021-09-18

Community Questions for Confluence takes user experience to the next level. It's a modern, simple to use yet powerful Q&A forum. It's trusted and used already by tens of customers from all around the world. Try it out!

  • Intercom Landing page
    Landing page //
    2023-07-05

Community Questions for Confluence

Pricing URL
-
$ Details
freemium $4.0 / Monthly (10 Users)
Platforms
Web Confluence
Release Date
2020 March

Community Questions for Confluence features and specs

  • πŸ’¬: Ask questions, post answers, and comments, mention users
  • πŸ”Ž: Search, filter and sort questions and answers, see questions views count
  • πŸ‘: Upvote good questions and answers, mark best answers as accepted
  • βœ”οΈ: Let users earn points for valuable contributions to build an engaged community
  • 🏷️: Tag questions, filter them by tags, browse most popular tags
  • 🌍: MS Teams, Slack, and Google Chat notifications about new questions and answers
  • πŸ‘οΈ: Get email notifications about new questions, answers, comments and votes
  • 🚫: Set granular permissions for questions, answers, votes, and tags thanks to full integration with space permissions

Intercom features and specs

No features have been listed yet.

Community Questions for Confluence videos

Community Questions for Confluence

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to Community Questions for Confluence and Intercom)
Communication
100 100%
0% 0
Customer Support
0 0%
100% 100
Education
100 100%
0% 0
CRM
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Community Questions for Confluence and Intercom

Community Questions for Confluence Reviews

We have no reviews of Community Questions for Confluence yet.
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Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.
10 best Manychat alternatives in 2024 (free & paid)
Intercom is a solution that provides a customer experience across automation and human support. You can use it to automate some repetitive customer questions and tasks, send proactive messages, free up your team, and save resources. Intercom lets you respond to customer inquiries in the channel they arise or the channel that they prefer.
Source: chatfuel.com
8 Best Usetiful Alternatives and Competitors That Are More Professional
But I have to point out that the features that Intercom does provide are very user-friendly and easy to use. If you are currently using Intercom’s messaging widget already, it is really easy to implement and use Product Tours and start decreasing churn rates.
Source: userguiding.com
Top 10 Lead Generation Agencies In 2023
Intercom is not like other lead generation companies; it provides a Conversational Relationship Platform to manage dealings with current and prospective customers. This is an exceptional instrument for connecting with website guests and transforming them into leads. Utilizing Intercom’s live chat and other tools, you can generate leads from your website.

Social recommendations and mentions

Based on our record, Intercom should be more popular than Community Questions for Confluence. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Community Questions for Confluence mentions (1)

  • What's the best book you read on 2021?
    I'm working on Community Questions, which is Q&A plugin for Confluence Cloud. Think of it as Stack Overflow for Teams, but for companies that are using Atlassian suite. With slow but steady increase of customers I've recently reached $1000/month. I love working on this project so hopefully it will grow even more :) https://questions-answers-community.com/. - Source: Hacker News / over 2 years ago

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: about 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

What are some alternatives?

When comparing Community Questions for Confluence and Intercom, you can also consider the following products

Stack Overflow for Teams - Everything you love about Stack Overflow in a private space.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Answerbase - Add a Q&A system to your website in just minutes, with Answerbase's powerful question and answer software for online communities and customer support.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Duolingo - Duolingo is a free language learning app for iOS, Windows and Android devices. The app makes learning a new language fun by breaking learning into small lessons where you can earn points and move up through the levels. Read more about Duolingo.

Drift - A messaging app that helps you grow your business.