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Cognigy.AI VS Gladly

Compare Cognigy.AI VS Gladly and see what are their differences

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Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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Cognigy.AI logo Cognigy.AI

Conversational AI across the organization - service, operations, marketing, sales and HR.

Gladly logo Gladly

Gladly develops a communication interface that allows agents and customers to converse across voice, email, SMS, and social media.
  • Cognigy.AI Landing page
    Landing page //
    2023-05-07
  • Gladly Landing page
    Landing page //
    2023-10-10

Cognigy.AI videos

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Cognigy.AI and RingCentral Engage Agent Handover

Gladly videos

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Gladly Anthem 4 Wagon Stroller | Occupational Therapist Unboxing, Impressions, Brief Review

More videos:

  • Review - Gladly Wagon Beach Review! How does it do?
  • Review - Gladly Family Anthem 4 Wagon Review!

Category Popularity

0-100% (relative to Cognigy.AI and Gladly)

Cognigy.AI

Gladly

Customer Support
52 52%
Customer Support
48% 48
Tool
49 49%
Tool
51% 51
Business & Commerce
49 49%
Business & Commerce
51% 51
Chatbots
100 100%
Chatbots
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Cognigy.AI and Gladly

Cognigy.AI Reviews

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Gladly Reviews

Best Call Center Software: The Complete List (2020 Update)
Gladly is a customer support platform that focuses on making customers number one. They offer a cloud voice platform and IVR and integrations, email, chat, SMS and MMS, and social interaction help.
Source: biz30.timedoctor.com

What are some alternatives?

When comparing Cognigy.AI and Gladly, you can also consider the following products

Simplify360 - An Omnichannel platform that can help you manage and automate customer support across Social Media Channels, Email, Live Chat. Manage Ecom., App and Location reviews. Understand your audience with enhanced Social Listening.

Alphachat.ai - AlphaChat is a no code platform for automating customer service chat with Natural Language Understanding Conversational AI.

Twilio Autopilot - Twilio Autopilot is another conversational AI platform that is helpful in building bots, IVRs, voice assistants, and many more.

Action.ai - Action.ai is another conversational AI platform that allows businesses to create and maintain language classifiers through conversational interfaces like chatbots and virtual assistants.

Zendesk Answer Bot - Chatbots

Khoros Marketing - Khoros community and social media management software that makes it easy for marketing and support teams to deliver the best customer experiences.

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