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Cognigy.AI VS Zendesk Answer Bot

Compare Cognigy.AI VS Zendesk Answer Bot and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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Cognigy.AI logo Cognigy.AI

Conversational AI across the organization - service, operations, marketing, sales and HR.

Zendesk Answer Bot logo Zendesk Answer Bot

Chatbots
  • Cognigy.AI Landing page
    Landing page //
    2023-05-07
Not present

Cognigy.AI videos

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Cognigy.AI and RingCentral Engage Agent Handover

Zendesk Answer Bot videos

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What's Good: Zendesk Answer Bot

Category Popularity

0-100% (relative to Cognigy.AI and Zendesk Answer Bot)

Cognigy.AI

Zendesk Answer Bot

Customer Support
35 35%
Customer Support
65% 65
Tool
58 58%
Tool
42% 42
CRM
0 0%
CRM
100% 100
Business & Commerce
100 100%
Business & Commerce
0% 0

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What are some alternatives?

When comparing Cognigy.AI and Zendesk Answer Bot, you can also consider the following products

Simplify360 - An Omnichannel platform that can help you manage and automate customer support across Social Media Channels, Email, Live Chat. Manage Ecom., App and Location reviews. Understand your audience with enhanced Social Listening.

IBM Watson Assistant - Watson Assistant is an AI assistant for business.

Alphachat.ai - AlphaChat is a no code platform for automating customer service chat with Natural Language Understanding Conversational AI.

Aivo - Skyrocket your Customer Service and Sales KPIs with a Chatbot powered by Artificial Intelligence. Give time back to people.

Gladly - Gladly develops a communication interface that allows agents and customers to converse across voice, email, SMS, and social media.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

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