CobbleStone Software provides award-winning contract management software (CLM) for thousands of users around the world. CobbleStone Contract Insight is a user-friendly contract lifecycle management software solution that automates and streamlines the entire contract process with artificial intelligence and natural language processing.
LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.
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CobbleStone Software's answer
CobbleStone provides a CLM solution that is highly configurable and user-friendly. On top of that, CobbleStone has over 20 years of experience successfully implementing contract management software.
LiveAgent's answer:
LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.
CobbleStone Software's answer
CobbleStone Contract Insight is the preferred contract lifecycle management software solution for clients that want an easy-to-use system that has been selected by thousands of users worldwide.
LiveAgent's answer:
LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.
CobbleStone Software's answer
CobbleStone's primary users are legal teams, procurement teams, compliance teams, sales teams, and finance teams. Users from throughout the organization can request contracts and view status.
LiveAgent's answer:
Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.
CobbleStone Software's answer
CobbleStone's mission is to provide the most advanced, cost-effective, and user-friendly contract and procurement management software applications that enable employees to do their best work.
Our software products and staff go above and beyond the expectations of each other and our clients. -We take a pledge to follow our Code of Conduct. -We take a pledge to respect our clients, our co-workers, our environment, and ourselves. -We strive to be successful by exemplifying sincerity, personal integrity, humility, courtesy, wisdom, and charity. -Our products and software solutions should continue to evolve to meet modern-day business needs.
CobbleStone Software has a proven track record providing contract management software with industry-leading flexibility and features designed to meet the unique needs of your organization. Our solutions are the result of millions of dollars of research and development, thousands of hours, client feedback, and industry "know-how". CobbleStone Contract Insight's® features set in the contract management software marketplace are unprecedented. It is about thinking long term, being responsive, and understanding the power of organization governance. We believe this is the right way to do business, and our satisfied customers would surely agree.
The need for our contract software solution began with a situation whereby a leading company violated an agreement and had to settle the dispute for over two million dollars. In that instance, our mission was created to help organizations avoid violations of agreements while providing a better solution to manage contracts & obligations.
Founded in 1995, CobbleStone was among the first and most experienced companies to offer a contract management software product, and we continue to be a leader with full contract lifecycle management and e-Procurement software.
Contact a CobbleStone Representative today to learn more!
For press inquiries and media relations, visit CobbleStone Software's press page at https://www.cobblestonesoftware.com/company/press.
LiveAgent's answer:
Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.
CobbleStone Software's answer
CobbleStone Contract Insight is a web-based CLM application that can be accessed via desktop and native mobile app available on the Apple iOS and Android app stores. CobbleStone Contract Insight can be provided as a SaaS/cloud application or it can be installed on clients' server(s).
LiveAgent's answer:
As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.
LiveAgent's answer:
Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.
Before our team started to work with CobbleStone, we were heading on the wrong path. Especially due to COVID we were unorganized, not communicating well enough and it was an overall headache. CobbleStone customized the system exactly to what we needed for a day to day basis. CobbleStone is a highly underrated company which offers a highly scalable system and can accommodate to many needs. They are fully open to even developing new features to help your business even further.
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