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CloudRef App VS Atera

Compare CloudRef App VS Atera and see what are their differences

CloudRef App

Rich link previews for AWS console links in Slack

CloudRef App Rich AWS console link previews in Slack
Rating
0 reviews
Pricing
Freemium $30 / Monthly
Alternatives Is it good?
Atera

Atera is reinventing the world of IT by harnessing AI to power our all-in-one Remote Monitoring and Management (RMM), Helpdesk, Ticketing, and automations platform—streamlining organizational IT management at scale with our proprietary Action AI™.

Atera Action AI™
Rating
5.0 · 1 review
Pricing
Paid Free trial
Alternatives Is it good?
Zoho Desk
Industry's first context-aware Helpdesk Software sponsored
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Based on our record, Atera seems to be more popular. It has been mentioned 5 times since March 2021.

social mentions
0 vs 5
AWS Tools popularity
100% vs 0%
alternatives listed
7 vs 240+

Base details

Website, pricing, platforms and company facts side by side.

CloudRef App
Atera
Website cloudref.app atera.com
Pricing
Freemium $30 / Monthly Official pricing
Paid Free trial Official pricing
Platforms
Slack AWS
Windows Mac OSX Linux
Company 2025 2001
Listed in
DevOps Tools AWS Tools Link Management Slack +1
Monitoring Tools Remote Monitoring And Management IT Management Patch Management MSP Remote Support IT Asset Management Help Desk Managed Service Provider +6

About CloudRef App and Atera

In their own words, as submitted to SaaSHub.

CloudRef App
Atera

Cloud Ref provides rich link previews for AWS console links and ARNs - you get handy summaries of your AWS resources, as you discuss them, right in your Slack chat. Help your team get up to speed, deploy faster and solve issues sooner.

Read more about CloudRef App

Built to streamline and scale operations, Atera empowers IT teams to efficiently manage and preemptively protect infrastructure, improve service delivery, and ensure organizational needs are met. Serving over 12,000 customers across 120 countries, Atera’s platform offers powerful tools including...

Read more about Atera

Features and specs

What each product offers, as listed by its team.

CloudRef App 3 features
Atera 7 features
  • Custom previews
    Customize the fields included in your preview
  • Tags
    Show your own custom tags in the preview - such as prod vs non-prod, customer, or tenant
  • Deep linking
    Deep link ARNs into the AWS console, plus related resources
  • Remote Monitoring
  • Help desk
  • IT Asset Management
  • Network Monitoring
  • Remote Desktop Access
  • Remote Control
  • Patch Management

Analysis

An editorial look at what each product does well and who it suits.

CloudRef App
Atera

Overall verdict

  • CloudRef App appears to be a niche or lesser-known cloud referral/management tool, and without verified, up-to-date information on its features, pricing, and user reviews, it's not possible to confidently confirm its quality or reliability. Prospective users should conduct due diligence before adopting it.

Why this product is good

  • Specific details about CloudRef App's functionality are not widely documented in publicly available sources.
  • Limited third-party reviews or independent testing make it difficult to verify performance claims.
  • No clear information on company background, security practices, or customer support quality.
  • Absence of verifiable data means potential risks around data privacy and long-term support cannot be ruled out.

Recommended for

  • Users who can independently verify the app's legitimacy, security, and terms of service before use
  • Early adopters comfortable testing lesser-known tools with caution
  • Individuals seeking niche cloud referral solutions who are willing to research alternatives for comparison
  • Not recommended for users requiring guaranteed enterprise-level support or compliance certifications without further verification

Overall verdict

  • Atera is generally considered a good remote monitoring and management (RMM) tool for IT professionals and managed service providers (MSPs).

Why this product is good

  • Atera offers a comprehensive solution that combines RMM, Professional Services Automation (PSA), and remote access into a single platform. Users appreciate its intuitive interface, robust feature set, and scalability. Additionally, it provides real-time alerting, patch management, and remote control capabilities, which are essential for efficient IT management. Atera's pricing model is also attractive as it's based on a per-user basis, allowing unlimited devices, which can be cost-effective for many businesses.

Recommended for

    Atera is recommended for small to medium-sized MSPs, IT consultants, and internal IT departments that need an all-in-one solution for IT management. It is particularly beneficial for those who prefer a cloud-based platform and value the flexibility of a pay-per-user pricing structure.

Videos

Walkthroughs and reviews on video.

CloudRef App 0 videos + Add
Atera 8 videos + Add

No CloudRef App videos yet. You could help us improve this page by suggesting one.

Enter a new era of AI-powered IT with Atera

More videos

  • Tutorial - Here's how to streamline your IT workflow - go to: Atera.com
  • Tutorial - Trapp - Atera Customer Stories
  • Tutorial - AI Explainer
  • Review - Atera Review 2024 - Best Remote Monitoring and Management Software (RMM)
  • Review - Atera Review - An in depth look at the PSA and RMM for MSPs
  • Review - Atera Review: The best all in one solution
  • Review - Atera Review: Atera, Dump the other options

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
CloudRef App
Atera
100% 100%
AWS Tools
0% 0%
0% 0%
Monitoring Tools
100% 100%
100% 100%
Link Management
0% 0%
0% 0%
IT Management
100% 100%

Questions & Answers

As answered by people managing CloudRef App and Atera.

What makes your product unique?

CloudRef App's answer

Cloud Ref works where your engineers meet - on Slack, quickly bringing context from your cloud infrastructure right into the chat. No more useless previews of links to the console!

User comments

Share your experience with using CloudRef App and Atera. For example, how are they different and which one is better?

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Reviews and articles

External articles and on-site reviews we used to compare the two products.

CloudRef App no reviews yet
Atera 5.0 · 1 review

We have no reviews of CloudRef App yet. Be the first one to post

  • Great tool!
    SaaSHub review
    · Mar 2024

    Atera streamlines IT operations, making them more efficient and accessible. Whether you're a seasoned pro or new to IT, Atera's intuitive platform is a game-changer. Highly recommended for businesses looking to...

  • HWMonitor Review & Alternatives for 2023
    www.comparitech.com · Oct 2023

    The Atera system is a cloud-based service that includes server time and space for processing and storage, so the MSP that signs up for this package doesn’t need to have any major infrastructure on its own site. The...

  • 10 Best RMM Software | Remote Monitoring & Management Tools 2021
    www.softwaretestinghelp.com · Aug 2021

    Verdict: With its fixed pricing for unlimited devices, and its ease of use, Atera is truly the ultimate all-in-one software IT professionals need. Try 100% free for 30-days. It’s risk-free, no credit card required,...

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Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

CloudRef App 0 mentions
Atera 5 mentions

Tracking CloudRef App since May 2025.

  • Chat is a mess...
    Our 24x7 live chat support is the best way to troubleshoot this issue quickly. You can contact them out from our website (atera.com bottom right corner) or from within the app help widget. Source: almost 4 years ago
  • Best HaloPSA alternatives?
    Check out atera.com and feel free to let me know if you have any questions! Source: almost 4 years ago
  • Atera ticketing issue
    If after the setup it's still not working, can you pls try to reach out to our support via the live chat channel ? You can contact them using the help icon the right bottom corner of our website, atera.com . Source: about 4 years ago

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Alternatives to CloudRef App and Atera

When comparing CloudRef App and Atera, you can also consider the following products.

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