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Cloudbeds VS Amadeus

Compare Cloudbeds VS Amadeus and see what are their differences

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Contents:
  1. ยป Base Details
  2. ยป Videos
  3. ยป Reviews
  4. ยป Alternatives

Cloudbeds logo Cloudbeds

Cloudbeds is the hospitality management system built for ambitious hoteliers who demand more, unifying operations, distribution, guest experience, and revenue marketing within a single system.

Amadeus logo Amadeus

We're a global travel technology company. Our solutions cover sales, marketing, operations & business management to improve the travel & traveler experience
  • Cloudbeds
    Image date //
    2026-05-01

Cloudbeds is the hospitality management system built for ambitious hoteliers who demand more. The Cloudbeds platform unifies operations, distribution, guest experience, and revenue marketing, giving operators a breadth of tools to capture demand, grow direct bookings, optimize pricing, maximize upsell revenue, and act on real-time intelligence within a single system. Designed to scale with independent hotels, large hotel groups, and multi-property portfolios, Cloudbeds is trusted by tens of thousands of properties in more than 150 countries.ย  Founded in 2012, Cloudbeds is recognized as a top Hotel Management System, PMS, and Channel Manager โ€” and Best Place to Work โ€” by Hotel Tech Report for eight consecutive years.

  • Amadeus Landing page
    Landing page //
    2021-10-31

Cloudbeds features and specs

  • Booking Engine
    Commission-free online booking engine for hospitality properties
  • Property Management
    #1 PMS system 2023 - as voted on Hotel Tech Awards
  • Channel Manager
    Industry-leading channel manager with 450+ connection, real time update
  • Marketplace & Open API
    Integration with 450+ leading hotel technology tools and apps
  • Payments
    One single platform now with an integrated terminal
  • Reservation Management
    Revolutionizing dynamic pricing for independent lodging providers in the hospitality industry
  • Digital Marketing
    Hospitality-focused digital marketing solution run by a trusted partner.
  • Guest Engagement
    #1 guest messaging system to increase guest satisfaction, drive incremental revenue, and streamline internal operations.
  • Unified inbox
    Manage SMS, email, WhatsApp, Booking.com, Expedia, Airbnb and more in a single view. However your guests reach out, youโ€™re ready to respond instantly.
  • Digital check-in
    Digital registration lets guests check in before they even set foot on your property โ€” ID, documents, signatures, all synced directly to your Cloudbeds PMS.
  • Check-in kiosk
    Help guests avoid lines and allow your staff to provide personalized, mobile check-ins by transforming your hotel lobby into a self-service check-in/check-out station.
  • Reputation Management
    Hotels with higher ratings can charge more, and with centralized insights and faster response times, you can turn guest sentiment into real pricing power.
  • Guest Marketing CRM
    Cloudbeds Guest Marketing CRM helps you know your guests and keep them coming back โ€” with smart email campaigns, guest profiles, and more profitability from every stay.
  • Revenue Intelligence RMS
    Move faster and smarter than ever before. Cloudbeds Revenue Intelligence is powered by the only causal AI built exclusively for hospitality, turning market guesswork into your most confident, profitable actions.
  • Websites
    Your website is your hotelโ€™s first impression. Make it count with stunning, conversion-optimized Cloudbeds Websites powered by hospitality expertise and AI โ€” and built to drive direct bookings and revenue from day one.
  • Open API
    Keep the tools you love. Connect the ones you need. Build custom applications with our open API. Cloudbeds integrates seamlessly to help everything run smoother.

Amadeus features and specs

  • Comprehensive Travel Solutions
    Amadeus provides a wide range of travel solutions including booking, ticketing, and customer management, making it a one-stop-shop for travel agencies and businesses.
  • Global Reach
    With a presence in 190 countries, Amadeus offers extensive access to international markets, making it suitable for businesses with global operations.
  • Advanced Technology
    Amadeus utilizes advanced technology and data analytics to provide real-time information and insights, enhancing decision-making for travel businesses.
  • Strong Industry Partnerships
    Amadeus has built strong partnerships with airlines, hotels, and other travel service providers, ensuring a wide array of options and competitive rates for customers.
  • Innovation and Development
    Continuous investment in research and development keeps Amadeus at the forefront of innovation, offering cutting-edge solutions and tools to its clients.

Possible disadvantages of Amadeus

  • Complexity
    The comprehensive nature of Amadeus's offerings can result in a complex system that might be challenging for new users to navigate and learn.
  • Cost
    The pricing of Amadeus's services might be prohibitive for small businesses or startups due to its sophisticated features and global network.
  • Dependency on Technology
    Heavy reliance on technology can lead to operational disruptions if technical issues arise, affecting booking and management processes.
  • Customization Limitations
    While Amadeus offers a range of solutions, there might be limitations in customizing these solutions to fit specific or niche business needs.
  • Data Privacy Concerns
    Handling a large volume of customer data raises concerns about data privacy and security, requiring robust measures to protect sensitive information.

Analysis of Cloudbeds

Overall verdict

  • Overall, Cloudbeds is highly regarded in the hospitality industry for its versatility and ease of use. It is particularly praised for its integration capabilities and responsive customer support. While it may be on the pricier side for smaller operations, its features can provide significant value for medium to large-scale businesses.

Why this product is good

  • Cloudbeds is known for its comprehensive and user-friendly platform that assists hospitality businesses in managing reservations, guest experiences, and room availability across various channels. It consolidates multiple functions like booking engines, channel managers, and property management systems, making operations more efficient. Cloudbeds also offers robust analytics and reporting features, which help businesses make informed decisions.

Recommended for

    Cloudbeds is especially recommended for independent hotels, hostels, bed and breakfasts, and hotel chains seeking a centralized platform to streamline operations and enhance guest experiences. It is ideal for those who require effective channel management and comprehensive reporting tools.

Cloudbeds videos

+ Add

Cloudbeds platform demos

More videos:

  • Review - Powering the world's most ambitious hoteliers

Amadeus videos

+ Add

How True is Amadeus?

More videos:

  • Review - History Buffs: Amadeus
  • Review - Amadeus - Roger Ebert Review

Category Popularity

0-100% (relative to Cloudbeds and Amadeus)

Cloudbeds

Amadeus

Hotel Management Software
93 93%
Hotel Management Software
7% 7
Online Bookings
88 88%
Online Bookings
12% 12
Vacation Rental
58 58%
Vacation Rental
42% 42
Hotel Reservation Software
96 96%
Hotel Reservation Software
4% 4

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Cloudbeds and Amadeus

Cloudbeds Reviews

12 Best Cloudbeds Alternatives For 2024
Cloudbeds is a powerful software solution that combines a property management platform, online booking, POS, hotel booking, and channel management into one interface. This innovative tool takes the complexity out of hotel management and transforms it into a streamlined process, giving you more time to focus on your guests in the hospitality industry. However, I understand...
Source: thehotelgm.com
The Best Free Open Source Hotel Management Software of 2022
Cloudbeds serves the operational needs of hotels of all sizes, be it vacation rentals, B&Bs, midsized or large hotels. Key features of Cloudbeds hotel management software are customer relationship management (CRM), point of sale, reservation, front desk management, and a lot more.
Source: www.techjockey.com
Top 5 Best Hotel Management Software In 2019
Cloudbeds came into being in 2012 when two close friends Adam Harris and Richard Castle collaborated to create a hotel management solution that would simplify the work of hotels. Today, it offers a suite of hospitality management software that serves the likes of Expedia, Booking.com, Airbnb, TripConnect, HostelWorld, and more. Hotels, vacation rentals, hostels, and groups...
Source: www.techtimes.com

Amadeus Reviews

We have no reviews of Amadeus yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Amadeus seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Cloudbeds mentions (0)

We have not tracked any mentions of Cloudbeds yet. Tracking of Cloudbeds recommendations started around Mar 2021.

Amadeus mentions (2)

  • XML-RPC Specification (1999)
    I have to disagree. I used XML-RPC exactly twice, but it proved to be a quick solution to nasty integration problems and we were very happy with it. Case #1 - we had to implement an interface to book flights on Amadeus (https://amadeus.com/en). In order to guarantee the caller identity they provided a C library (binaries that you had to link with your stuff) that would generate tokens that you would then add to... - Source: Hacker News / about 4 years ago
  • C++: standardized
    For example, my employer, Amadeus is part of the French national body through AFNOR, the French standardization organization. We have a representative at the meetings of the AFNOR, but Amadeus doesn't have its own delegate at the ISO meetings. The members of the French national body, including Amadeus, choose who can vote at the international meeting representing the French opinion. - Source: dev.to / about 4 years ago

What are some alternatives?

When comparing Cloudbeds and Amadeus, you can also consider the following products

Viator - Tours, things to do, sightseeing tours, day trips and more from Viator.

iHotelier - Hotel Reservations

TrustYou Messaging - Talk with guests via SMS, Facebook Messenger, email and live chat to improve operations & build loyalty. Internal staff management & Amazon Echo included!

eZee Reservation - eZee Reservation is a complete tool for reservation management.

Hotello - Hotello is a SAAS cloud or on premise hospitality management software that manage establishment's day to day operations and customer service.

Quore - Quore is a hospitality operations solution that streamlines workflows so hotels can improve productivity, communication and guest satisfaction.

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