Software Alternatives & Startups

Cloudbeds VS 360HMS

Compare Cloudbeds VS 360HMS and see what are their differences

Cloudbeds logo Cloudbeds

Cloudbeds is the hospitality management system built for ambitious hoteliers who demand more, unifying operations, distribution, guest experience, and revenue marketing within a single system.

360HMS logo 360HMS

360HMS Hotel Management Software is a cloud based software that perform multi language & multi currency print outs & remote access to control business.
  • Cloudbeds
    Image date //
    2026-05-01

Cloudbeds is the hospitality management system built for ambitious hoteliers who demand more. The Cloudbeds platform unifies operations, distribution, guest experience, and revenue marketing, giving operators a breadth of tools to capture demand, grow direct bookings, optimize pricing, maximize upsell revenue, and act on real-time intelligence within a single system. Designed to scale with independent hotels, large hotel groups, and multi-property portfolios, Cloudbeds is trusted by tens of thousands of properties in more than 150 countries.  Founded in 2012, Cloudbeds is recognized as a top Hotel Management System, PMS, and Channel Manager — and Best Place to Work — by Hotel Tech Report for eight consecutive years.

  • 360HMS Landing page
    Landing page //
    2023-09-21

Cloudbeds features and specs

  • Booking Engine
    Commission-free online booking engine for hospitality properties
  • Property Management
    #1 PMS system 2023 - as voted on Hotel Tech Awards
  • Channel Manager
    Industry-leading channel manager with 450+ connection, real time update
  • Marketplace & Open API
    Integration with 450+ leading hotel technology tools and apps
  • Payments
    One single platform now with an integrated terminal
  • Reservation Management
    Revolutionizing dynamic pricing for independent lodging providers in the hospitality industry
  • Digital Marketing
    Hospitality-focused digital marketing solution run by a trusted partner.
  • Guest Engagement
    #1 guest messaging system to increase guest satisfaction, drive incremental revenue, and streamline internal operations.
  • Unified inbox
    Manage SMS, email, WhatsApp, Booking.com, Expedia, Airbnb and more in a single view. However your guests reach out, you’re ready to respond instantly.
  • Digital check-in
    Digital registration lets guests check in before they even set foot on your property — ID, documents, signatures, all synced directly to your Cloudbeds PMS.
  • Check-in kiosk
    Help guests avoid lines and allow your staff to provide personalized, mobile check-ins by transforming your hotel lobby into a self-service check-in/check-out station.
  • Reputation Management
    Hotels with higher ratings can charge more, and with centralized insights and faster response times, you can turn guest sentiment into real pricing power.
  • Guest Marketing CRM
    Cloudbeds Guest Marketing CRM helps you know your guests and keep them coming back — with smart email campaigns, guest profiles, and more profitability from every stay.
  • Revenue Intelligence RMS
    Move faster and smarter than ever before. Cloudbeds Revenue Intelligence is powered by the only causal AI built exclusively for hospitality, turning market guesswork into your most confident, profitable actions.
  • Websites
    Your website is your hotel’s first impression. Make it count with stunning, conversion-optimized Cloudbeds Websites powered by hospitality expertise and AI — and built to drive direct bookings and revenue from day one.
  • Open API
    Keep the tools you love. Connect the ones you need. Build custom applications with our open API. Cloudbeds integrates seamlessly to help everything run smoother.

360HMS features and specs

  • Comprehensive Feature Set
    360HMS offers a wide range of features that cater to various aspects of hospital management, including patient management, billing, inventory management, and more, providing an all-in-one solution for healthcare facilities.
  • User-Friendly Interface
    The platform is designed with an intuitive interface that makes it easy for healthcare professionals to navigate and utilize its features effectively, thereby minimizing the learning curve.
  • Customization Options
    360HMS allows hospitals to customize the system to better fit their specific operational needs, ensuring that the software can be tailored to support unique processes and workflows.
  • Integration Capabilities
    The system supports integrations with various third-party applications and devices, enabling seamless data exchange and enhancing interoperability within the healthcare ecosystem.
  • Cloud-Based Deployment
    Being a cloud-based solution, 360HMS offers the advantages of remote accessibility, scalability, and reduced need for on-premise infrastructure, making it a cost-effective and flexible option.

Possible disadvantages of 360HMS

  • Implementation Complexity
    Due to its comprehensive nature and customization options, implementing 360HMS can be complex and may require significant time and resources, particularly for larger institutions.
  • Cost Considerations
    While providing extensive features, the cost of deploying 360HMS might be higher than more basic alternatives, which could be a concern for smaller healthcare providers with limited budgets.
  • Dependency on Internet Connectivity
    As a cloud-based system, 360HMS relies on stable internet connectivity to function optimally, which may pose challenges in areas with unreliable internet infrastructure.
  • Data Security Concerns
    Storing sensitive patient data in the cloud can raise concerns about data security and privacy, necessitating robust security measures and compliance with healthcare regulations.
  • Support and Training Requirements
    Healthcare staff may require dedicated training and ongoing support to fully utilize the system's capabilities, leading to additional time and resource investments.

Analysis of Cloudbeds

Overall verdict

  • Overall, Cloudbeds is highly regarded in the hospitality industry for its versatility and ease of use. It is particularly praised for its integration capabilities and responsive customer support. While it may be on the pricier side for smaller operations, its features can provide significant value for medium to large-scale businesses.

Why this product is good

  • Cloudbeds is known for its comprehensive and user-friendly platform that assists hospitality businesses in managing reservations, guest experiences, and room availability across various channels. It consolidates multiple functions like booking engines, channel managers, and property management systems, making operations more efficient. Cloudbeds also offers robust analytics and reporting features, which help businesses make informed decisions.

Recommended for

    Cloudbeds is especially recommended for independent hotels, hostels, bed and breakfasts, and hotel chains seeking a centralized platform to streamline operations and enhance guest experiences. It is ideal for those who require effective channel management and comprehensive reporting tools.

Cloudbeds videos

Cloudbeds platform demos

More videos:

  • Review - Powering the world's most ambitious hoteliers

360HMS videos

360HMS Tutorial 1 – Reservation

More videos:

  • Review - 360HMS Hotel Management Software

Category Popularity

0-100% (relative to Cloudbeds and 360HMS)
Hotel Management Software
Online Bookings
98 98%
2% 2
Hotel Reservation Software
Vacation Rental
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Cloudbeds and 360HMS

Cloudbeds Reviews

12 Best Cloudbeds Alternatives For 2024
Cloudbeds is a powerful software solution that combines a property management platform, online booking, POS, hotel booking, and channel management into one interface. This innovative tool takes the complexity out of hotel management and transforms it into a streamlined process, giving you more time to focus on your guests in the hospitality industry. However, I understand...
Source: thehotelgm.com
The Best Free Open Source Hotel Management Software of 2022
Cloudbeds serves the operational needs of hotels of all sizes, be it vacation rentals, B&Bs, midsized or large hotels. Key features of Cloudbeds hotel management software are customer relationship management (CRM), point of sale, reservation, front desk management, and a lot more.
Top 5 Best Hotel Management Software In 2019
Cloudbeds came into being in 2012 when two close friends Adam Harris and Richard Castle collaborated to create a hotel management solution that would simplify the work of hotels. Today, it offers a suite of hospitality management software that serves the likes of Expedia, Booking.com, Airbnb, TripConnect, HostelWorld, and more. Hotels, vacation rentals, hostels, and groups...

360HMS Reviews

We have no reviews of 360HMS yet.
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What are some alternatives?

When comparing Cloudbeds and 360HMS, you can also consider the following products

Viator - Tours, things to do, sightseeing tours, day trips and more from Viator.

Hotelogix - Hotelogix enables you to achieve the two things that matter to you: more revenues and happier guests.

TrustYou Messaging - Talk with guests via SMS, Facebook Messenger, email and live chat to improve operations & build loyalty. Internal staff management & Amazon Echo included!

eZee Absolute - eZee Absolute is a hotel management software to streamline and automate day-to-day hotel operations and improve the guest experience.

Hotello - Hotello is a SAAS cloud or on premise hospitality management software that manage establishment's day to day operations and customer service.

Djuno - Monitoring, management and migration for any IT infrastructure