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ClientZen VS Refiner

Compare ClientZen VS Refiner and see what are their differences

ClientZen

ClientZen automates feedback analysis and gives you accurate insights, instant answers with Mantra AI and real-time monitoring.

Rating
0 reviews
Pricing
Freemium Free trial €190 / Monthly
Alternatives Is it good?
Refiner

Customer Feedback Surveys For SaaS

Rating
0 reviews
Pricing
Freemium Free trial $49 / Monthly (1000 Survey Responses)
Alternatives Is it good?
ReleasePad
Changelog software that turns GitHub commits into release notes your users actually see — inside your app. Built for founders and teams who ship fast. sponsored

Which is more popular?

Based on our record, ClientZen seems to be more popular. It has been mentioned 1 time since March 2021.

social mentions
1 vs 0
Customer Feedback popularity
39% vs 61%
alternatives listed
72 vs 149

Base details

Website, pricing, platforms and company facts side by side.

ClientZen
Refiner
Website clientzen.io refiner.io
Pricing
Freemium Free trial €190 / Monthly Official pricing
Freemium Free trial $49 / Monthly (1000 Survey Responses) Official pricing
Platforms
Zendesk Intercom Hubspot Slack Drift G2 Typeform Trustpilot +5
Web
Company Startup from Romania · 1 - 9 employees · 2022 2020
Listed in
Customer Feedback User Feedback Productivity Project Management Customer Experience Management Customer Support Automation CX Analytics Data Analytics +5
Customer Feedback Survey Tools Forms And Surveys User Feedback +1

About ClientZen and Refiner

In their own words, as submitted to SaaSHub.

ClientZen
Refiner

No description of ClientZen yet.

Refiner is a user feedback & customer survey solution for data driven SaaS teams. Refiner helps you better understand who your users really are, what they need and how you can help them achieve their goals. Profile your users, measure customer satisfaction (NPS + CSAT) or research what to...

Read more about Refiner

Features and specs

What each product offers, as listed by its team.

ClientZen 4 features
Refiner 6 features
  • Automated feedback analysis
    ClientZen applies smart semantic tags automatically, to every customer feedback (tickets, reviews, calls & more).
  • Accurate insights
    ClientZen gives you the contact reasons, recurring issues, main questions, and top feature requests.
  • Instant answers with Mantra AI
    Mantra AI gives quick, meaningful answers on specific customer experience topics.
  • Real time monitoring
    ClientZen shows feedback trends, detects anomalies (feedback spikes), and sends personalized notifications.
  • Free to use
  • Integrations
    Zapier, Segment, Webhooks, Slack
  • Popup Survey
  • On-Page Survey
  • NPS Widget
  • Customer Feedback Widget

Analysis

An editorial look at what each product does well and who it suits.

ClientZen
Refiner

No analysis of ClientZen yet.

Overall verdict

  • Refiner is a reliable and versatile solution for businesses that need detailed customer feedback and data analysis to inform their decisions. It is particularly beneficial for companies that prioritize user experience and need actionable insights into customer sentiments.

Why this product is good

  • Refiner (refiner.io) is considered a good tool because it provides a robust suite of features for gathering customer feedback and insights. It offers customizable surveys, advanced targeting options, and integration with various platforms, making it highly effective for businesses looking to enhance their product development and customer satisfaction strategies.

Recommended for

  • Product managers seeking customer feedback for product improvements
  • Marketing teams looking to understand customer preferences and behaviors
  • Startups in need of efficient tools for collecting and analyzing user feedback
  • Businesses that require integration capabilities with other platforms and tools

Videos

Walkthroughs and reviews on video.

ClientZen 1 video + Add
Refiner 3 videos + Add

ClientZen - Demo Nights Pitches - Bucharest online edition, 7 May 2020

The Ultimate Laneige Cream Skin Refiner Review

More videos

  • - Can BioEssence Tanaka Refiner brighten up your skin? - Product Review
  • - LANEIGE - Cream Skin Refiner (Review)

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
ClientZen
Refiner
39% 39%
Customer Feedback
61% 61%
35% 35%
User Feedback
65% 65%
0% 0%
Forms And Surveys
100% 100%
100% 100%
Productivity
0% 0%

User comments

Share your experience with using ClientZen and Refiner. For example, how are they different and which one is better?

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Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

ClientZen 1 mention
Refiner 0 mentions
  • How do you define product sense?
    I recently got into VoC and sentiment analysis; I had never heard of this before, and I thought to try it. I'm still new to this, but so far helped me a lot in my product roadmap, prioritizing tasks, and I have also seen some improvement... Source: about 3 years ago

Tracking Refiner since Mar 2021.

Alternatives to ClientZen and Refiner

When comparing ClientZen and Refiner, you can also consider the following products.

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