ClickHelp Reviews

1. Matt Foster

   · Documentation Lead at Nimbus Software Solutions · about 1 year ago
   A Game changer for my team

   ClickHelp has completely transformed how our team handles technical documentation. As the Documentation Lead at Nimbus Software Solutions, I oversee content creation for multiple SaaS products, and we needed a tool that was both powerful and user-friendly. ClickHelp delivered on both fronts.

   The interface is clean and intuitive, which made onboarding easy—even for team members new to documentation platforms. Features like single-sourcing, version control, and real-time collaboration have improved our workflow. We also appreciate the customization options that let us maintain a consistent brand voice across all our content.

   Publishing is fast and seamless, and the platform’s performance is reliable even with large documentation sets. Plus, ClickHelp’s support team has been responsive and knowledgeable whenever we needed help.

   🏁 Competitors: Confluence, MadCap Flare, HelpNDoc
2. Grace Dunce

   · Senior technical writer at Tech Networks · over 5 years ago
   It helps us a lot

   I like ClickHelp as we (my team) created a huge database with this tool and all the content is reusable. That makes the work simpler. We leave comments right inside the topic like in Google Docs. That is perfect! Nothing gets lost. The tool is cloud-based. So, we can work from any place. It happens that I make corrections during my weekend from home. It saves me from the necessity rush to the office. The portal is protected by a password. You may give access to your portal to your colleagues or readers and their permissions will be different. For us, the main advantage is that everything is in order and under control now.

   🏁 Competitors: MadCap Flare, Paligo

   👍 Pros:    Simple|Intuitive|Reasonable pricing|Feature rich

   👎 Cons:    None so far
3. Mark

   · Technical Writer at Freelance · about 6 years ago
   Great tool!

   I started to use ClickHelp a couple of years ago. So far it is the only service that gives me the ability to create several manuals from one and the same source. I create the initial document that contains all the information and then generate different outputs hiding and showing some parts of the document. I do not have to copy and paste the passages all the time. One more thing I love is the branding. As a freelancer, I am often engaged in several projects. So I have to take care of the consistency and corporate identity of my documentation for each project. Each company has its own rules. For ClickHelp it is not a problem. What I enjoy as well is that when something goes wrong I can get back to the exact version of the document that I need. All the changes are saved in the version history.

   🏁 Competitors: Paligo

   👍 Pros:    Reliable|Feature rich|Convenient|Good price

Pro Git Reviews

ClickHelp mentions (3)

• 7 Best Alternatives To MadCap Flare

  Clickhelp ClickHelp is an good option for companies looking for a new help authoring tool. ClickHelp is an up-to-date cloud-based documentation platform for teams who want to create, host, and maintain online software guides, knowledge bases, context help, and instructions. ClickHelp lets you to collaborate effectively with subject matter experts using the online portal, and publish documentation to a range of... - Source: dev.to / over 3 years ago

• Good documentation platforms

  I use ClickHelp, it provides all features you mentioned. You can learn more here: https://clickhelp.com/. Source: about 4 years ago

• Technical Writing Tools

  I used to work with Oxygen XML Author and easyDITA, which would be too expensive and might be overkill imo, so I was thinking about Madcap Flare or ClickHelp. Source: over 5 years ago

Pro Git mentions (299)

• The Git history command deserves more attention

  I was uncomfortable with git until I read (the first 3 chapters of) the pro git book ( free here : https://git-scm.com/book/en/v2 ). It provides a great mental model of how git works under the hood. The UI of git - for better or worse - directly reflects its internals. And when I understood them, everything clicked into place. - Source: Hacker News / 11 days ago

• Ask HN: We just had an actual UUID v4 collision...

  This reminds me of a passage from the book "Pro Git". "Here’s an example to give you an idea of what it would take to get a SHA-1 collision. If all 6.5 billion humans on Earth were programming, and every second, each one was producing code that was the equivalent of the entire Linux kernel history (6.5 million Git objects) and pushing it into one enormous Git repository, it would... - Source: Hacker News / 3 months ago

• Git Under the Hood: What Actually Happens When You Commit

  If you want to go deeper into how Git actually works, the Pro Git book is the best resource out there. It is free to read online at https://git-scm.com/book/en/v2 and covers everything from basics to advanced internals. I highly recommend it if you really want to master Git. - Source: dev.to / 3 months ago

• The Git Commands I Run Before Reading Any Code

  The relevant XKCD comic https://xkcd.com/1597/ FWIW I too was once a "memorised a few commands and that was it" type of dev, then I read 3 chapters of the Git book https://git-scm.com/book/en/v2 (well really two, the first chapter was a "these are things you already know") and wow did my life with git change. - Source: Hacker News / 4 months ago

• Git Good Commits vs. Git Bad Commits: A Practical Git Guide for Developers

  “The commit command creates a new commit containing the current contents of the index and a message from the user describing the changes.” Source: Git Book , https://git-scm.com/book/en/v2. - Source: dev.to / 7 months ago