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ClickGUARD VS Freshdesk

Compare ClickGUARD VS Freshdesk and see what are their differences

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Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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ClickGUARD logo ClickGUARD

At ClickGUARD, we help Google Ads professionals protect and optimize their campaigns. Our mission is to completely eliminate wasteful ad traffic, beyond click fraud.

Freshdesk logo Freshdesk

Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
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  • ClickGUARD Landing page
    Landing page //
    2023-05-22

ClickGUARD is the most advanced click fraud protection software designed to stop money-wasting clicks, boost campaign conversions and maximize PPC profits. More than 95% of Google Ads / AdWords clicks never convert, so you deserve better. Don't let Ad / click fraud eat up your PPC campaign budget. With more than 50+ highly integrated and customizable features ClickGUARD builds a firewall around your ads to detect, stops and prevent all illegitimate, invalid money-wasting click fraud.

  • Freshdesk Landing page
    Landing page //
    2022-01-28

ClickGUARD

Website
clickguard.com
Pricing URL
Official ClickGUARD Pricing
$ Details
paid Free Trial $59.0 / Monthly (ActiveGUARD — designed for small businesses)
Platforms
Wordpress Slack Web
Release Date
2016 October
Edit details

Freshdesk

Website
freshworks.com
Pricing URL
Official Freshdesk Pricing
$ Details
-
Platforms
-
Release Date
-
Edit details

ClickGUARD features and specs

  • Proxy VPN detection: Identify, flag, and create block rules based on proxy VPN network detection.
  • GEO location protection: Detect and block clicks from networks outside your targeted continent or specific countries.
  • Time-on-site conditions: Post-click analysis based on the amount of time visitors spend on site after clicking on ads.
  • Click frequency protection: Identify, flag, block and label fraud based on unique click and account entity clicks.
  • Target frequency protection: Campaign, Adgroup, keyword, domain, and landing page based target rules.
  • Conversion based protection: Create rules based on converting or non-converting clicks. Easily eliminate repeated visits that never convert.
  • Invalid click protection: Advanced invalid clicks protection that exceeds default one Google Ads is offering.
  • Click intensity protection: Create rules based on the intensity of clicks on campaigns, adgroups or keywords.
  • Campaign level protection: Create and apply rules to specific campaigns within your account.
  • Keyword level protection: Create and apply rules to specific Keyword clicks within your account.
  • Threat level classification: Set rules to identify, flag and block disruptive click patterns.
  • Bot detection: Detect, identify, and block crawler bot traffic based on signature.
  • AdGroup level protection: Create and apply rules to specific AdGroups within your account.
  • Device level protection: Create and apply rules to specific device type clicks within your account.
  • IP range level protection: Create and apply rules to specific IP addresses and IP ranges within your account.
  • Forensic reports: Google Ads click reporting from more than 40 data-points and associated relational details.
  • Keyword click reports: Keyword object analysis reports with relational flags based on unique account rules.
  • Device tracking reports: Individual device ID tracking and post-click behavior analysis reports.
  • Scheduled summary reports: This is an easy way to get the latest stats from your ClickGUARD account.
  • IP address and IP range reports: IP source reporting data with location, threat & quality stats, including IP ranges with associated IP/ISP history.
  • Placement source reports: Google Ads display network analysis with ad placement quality assessment.
  • On-demand CSV export: At any point you are able to grab an on-demand export of data in the CSV format.
  • Click quality reports: Detailed insight into flagged clicks for manual reviews (and refunds) from Google.
  • Set search campaign click cap: Limit the number of Search clicks every user can perform before being blocked.
  • Organic traffic monitoring: See how are organic visitors behaving on your website.
  • Ad placements whitelist: Whitelist placement domains that should never be blocked by ClickGUARD rules.
  • Custom duration exclusions: Set a default or a custom duration for all blocking and excluding actions.
  • Set display campaign click cap: Limit the number of Display clicks every user can perform before being blocked.
  • Pausing campaigns: In extreme conditions of intensive fraud activity system can automatically pause campaigns.
  • IP address whitelist: Assign a list of IP addresses that should never be blocked by ClickGUARD's rules.
  • Manage audiences of converters: Prevent converters from clicking on your ads for a custom time duration or for a specific set of campaigns.
  • Website platform integrations: Easy installation and integration with most dozens of Web / CMS platform.
  • Email and Slack notifications: Receive the most important notifications directly to your email or Slack in real-time.
  • WordPress plugin: Native WordPress integration for fast and easy direct tracking code deployment.
  • Custom flagging: Flags clicks that trigger custom rules as a result of blocking actions.
  • Aliases tags: Assign aliases to common IPs, placements, devices, and other entities.

Freshdesk features and specs

No features have been listed yet.

ClickGUARD videos

+ Add

Click Fraud Protection for Google Ads by ClickGUARD

More videos:

  • Review - The SINGLE Most Valuable Tool for Anyone Looking to Stop Click Fraud
  • Review - ClickGUARD review: We found that we were actually saving money

Freshdesk videos

+ Add

Best Free Helpdesk Ticket System - Freshdesk Setup Tutorial, How I Use It, Why You Should....

More videos:

  • Demo - Freshdesk Mint Demo: Understanding the basics of the helpdesk
  • Review - Freshdesk Mint Overview
  • Review - Freshdesk Review: Is It Good?
  • Review - Freshdesk vs Zendesk: Choosing Between the Leaders on the Market
  • Review - Freshdesk Review: Client Friendly Ticketing System
  • Review - Freshdesk Review 2022 | Best Customer Service Software
  • Review - Freshdesk Review

Category Popularity

0-100% (relative to ClickGUARD and Freshdesk)

ClickGUARD

Freshdesk

Fraud Detection And Prevention
100 100%
Fraud Detection And Prevention
0% 0
Customer Support
0 0%
Customer Support
100% 100
Fraud Prevention
100 100%
Fraud Prevention
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

Share your experience with using ClickGUARD and Freshdesk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare ClickGUARD and Freshdesk

ClickGUARD Reviews

We have no reviews of ClickGUARD yet.
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Freshdesk Reviews

  1. Does what it says on the box

    Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

    My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

    🏁 Competitors: HelpScout, Zendesk
    👍 Pros:    Straightforward|Free basic plan
    👎 Cons:    Missing a feature
10 Best Freshdesk Alternatives for Businesses in 2024
Certainly, Freshdesk can prove beneficial for specific businesses, but it may not be suitable for everyone. The extensive list of features, while initially appealing, presents a major challenge, as most teams only utilize a handful of specialized capabilities, rendering the rest unnecessary.
Source: www.bolddesk.com
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If you’re in the market for help desk software, you’ve probably heard of Freshdesk — or maybe you’re already using it. Whatever the case, you might not be aware of how Freshdesk’s competitors compare.
Source: www.helpscout.com
Top 13 Freshdesk alternatives and competitors for 2024
Freshworks offers a suite of cloud-based tools that includes Freshdesk, its customer support software. Freshdesk allows businesses to manage customer requests and handle issues with its ticketing system. It supports multiple channels, like email, phone, and chat. Teams can automate ticket assignments and set automatic email notifications to notify customers of changes to...
Source: www.zendesk.com
alternatives to Tawk.to - Tiledesk Free Live Chat
Freshdesk is a powerful customer service software that offers Freshchat. It is among the best alternatives to Tawk.to, which provides other tools too, and indeed it is an all-inclusive tool in the customer service industry. Like Tawk.to, it doesn’t support on-premise and is not open-source, but it supports automation and many helpful integrations like WhatsApp and Facebook...
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Some features offered by Freshdesk include automated workflows and field service management. It’s also a metric-rich platform that provides useful reports. Of course, it offers live chat but also ticketing, email, and phone support. The AI-powered chatbot is well-regarded by customers, but some of its other features are even more widely appreciated.
Source: www.tidio.com

Social recommendations and mentions

Based on our record, Freshdesk seems to be more popular. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

ClickGUARD mentions (0)

We have not tracked any mentions of ClickGUARD yet. Tracking of ClickGUARD recommendations started around Mar 2021.

Freshdesk mentions (12)

  • Moog support?
    When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago
  • CMS with ticketing support
    What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago
  • Need help picking a ticketing system
    Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
  • Beware, read carefully and make conclusions
    Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
  • What Ticket Systems do ya'll use?
    We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
View more

What are some alternatives?

When comparing ClickGUARD and Freshdesk, you can also consider the following products

ClickCease - ClickCease is a click fraud detection and protection solution.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

TrafficGuard - Triple layered ad fraud protection for brands, agencies and ad networks.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Clixtell - Clixtell is a world leader in providing cutting edge solutions for call tracking & analytics, detecting & preventing Google Ads & Bing Ads click fraud activity and website video recording.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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