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ClearFlask VS Instabug

Compare ClearFlask VS Instabug and see what are their differences

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Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

ClearFlask logo ClearFlask

Open-source Product Feedback Tool with a Public Roadmap and Announcements.

Instabug logo Instabug

The top apps in the world rely on Instabug for beta testing, user engagement and crash reporting.
  • ClearFlask Landing page
    Landing page //
    2021-11-27

Keep your customers involved in your product development.

ClearFlask is an all-in-one product feedback platform to vote on feature requests, show off a development roadmap and keep everyone informed with announcements.

💬 Customer Feedback: Collect feedback from all your channels into a single funnel. Allow your users discuss and vote on ideas and join in the conversation.

⚖️ Prioritize your backlog: Powerful dashboard to manage incoming feedback and turn it into actionable, prioritized tasks.

🗒️ Public Roadmap: Show your progress and upcoming features in a product roadmap to get your users excited.

📢 Announcements: Let everyone know when you release a new feature. Activate users waiting for a particular feature.

TLDR: Close the feedback-loop between your product and your customers.

  • Instabug Landing page
    Landing page //
    2023-04-30

ClearFlask features and specs

  • Feedback
  • Roadmap
  • Announcements

Instabug features and specs

  • Comprehensive Bug Reporting
    Instabug allows for detailed bug and feature reports with annotated screenshots, screen recordings, and the ability to add user steps, making it easier for developers to understand the issue.
  • Crash Reporting
    Provides detailed crash reports that include the stack trace, environment conditions, and user steps leading to the crash, helping in quick identification and resolution.
  • User Feedback
    The tool offers an in-app feedback feature, enabling users to report issues or share suggestions directly within the app, thereby enhancing user engagement and improving the app.
  • Real-time Alerts
    Instabug sends real-time notifications for bugs, crashes, and feedback, ensuring that developers can quickly respond to and address issues as they arise.
  • Third-party Integrations
    Seamlessly integrates with popular tools like JIRA, Slack, GitHub, and Trello, enabling better workflow management and communication.
  • Customizable Workflows
    Provides the ability to customize workflows and automate tasks, making it easier to ensure that issues are efficiently tracked and resolved.

Possible disadvantages of Instabug

  • Cost
    Instabug can be expensive for startups and smaller teams, especially if advanced features are required or the number of users increases.
  • Learning Curve
    Some users may find that there is a learning curve to fully utilize all the features and capabilities of Instabug, which may initially slow down productivity.
  • Performance Overhead
    Integrating Instabug into an app may introduce some performance overhead, potentially impacting the app’s speed and responsiveness depending on the complexity of the app and the extent of data being captured.
  • Integration Complexity
    Setting up and integrating Instabug with other third-party tools can sometimes be complex and may require dedicated time and resources.
  • Privacy Concerns
    Users might have concerns about the extent of data Instabug collects, such as user steps and environment information, potentially leading to privacy and compliance issues.

Analysis of ClearFlask

Overall verdict

  • ClearFlask is well-regarded by users who need a robust and flexible solution for managing customer feedback and community engagement. Its array of features and user-friendly design make it a strong choice in its category.

Why this product is good

  • ClearFlask is a customer feedback platform designed to streamline the process of gathering, managing, and implementing feedback from customers. It allows businesses to build communities, prioritize features based on customer input, and enhance overall user engagement. Businesses find ClearFlask valuable due to its customizable nature, ease of integration, and ability to create a transparent feedback loop.

Recommended for

  • Product managers seeking to involve customers in the product development process
  • Companies looking to build a community around their product or service
  • Businesses wanting to gather and prioritize feature requests efficiently
  • Teams looking to improve transparency and communication with their customers

Analysis of Instabug

Overall verdict

  • Instabug is highly recommended for mobile app developers who need a robust solution for bug tracking and performance monitoring. Its ease of use and extensive feature set make it a popular choice among developers looking to streamline the debugging process and improve app reliability.

Why this product is good

  • Instabug is widely considered a good option because it provides comprehensive bug reporting and app performance monitoring features. It caters to mobile app developers by allowing them to diagnose issues, track feedback, and improve user engagement. The platform offers detailed insights, intuitive user interfaces, and integrates seamlessly with other collaboration tools, making it a valuable asset for developers seeking to enhance their app's quality and performance.

Recommended for

  • Mobile app developers
  • QA testers
  • Product managers
  • Development teams focused on improving app performance and user experience

ClearFlask videos

+ Add

ClearFlask

Instabug videos

+ Add

In-App Feedback and Bug Reporting with Instabug | The Xamarin Show

Category Popularity

0-100% (relative to ClearFlask and Instabug)

ClearFlask

Instabug

Customer Feedback
64 64%
Customer Feedback
36% 36
Error Tracking
0 0%
Error Tracking
100% 100
User Feedback Management
100 100%
User Feedback Management
0% 0
Exception Monitoring
0 0%
Exception Monitoring
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare ClearFlask and Instabug

ClearFlask Reviews

30+ Customer Feedback Tools comparison
if you got the time, open-source gives you freedom for a custom solution and complete ownership. The only contenders are Fider and ClearFlask both licensed under AGPL3. While Fider is lacking analytic features and scalable infrastructure, it is ideal for small to medium volume. Whereas ClearFlask can be deployed either via a PostgreSQL DB for small deployments or a scalable...
Source: clearflask.com

Instabug Reviews

Instabug vs. Crashlytics
Don’t settle for less when it comes to your app’s quality. Make sure you are getting the right feedback at the right time. Instabug’s crash reporting and suite of other products are the best tools for the job. Get detailed information sent with your crash reports to easily diagnose and fix issues so your team can move fast and deliver a pleasant experience for your...
Source: instabug.com

Social recommendations and mentions

Based on our record, Instabug should be more popular than ClearFlask. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

ClearFlask mentions (2)

  • Self hosted feedback hub
    I am not sure if they are fully what you are after but I am aware of Fider, Cleardesk and astuto. Source: over 2 years ago
  • User Feedback platforms compared
    - UserVoice (Market leader, enterprise only) - ClearFlask (Scalable pricing, customizable, I operate this one) - Canny (Scalable pricing, highly focused, great design). Source: over 4 years ago

Instabug mentions (3)

  • Top 10 tools for (not only) multilingual Android development
    Read more about the features and integration on the official webpage https://instabug.com/. - Source: dev.to / over 3 years ago
  • Free for dev - list of software (SaaS, PaaS, IaaS, etc.)
    Instabug — A comprehensive bug reporting and in-app feedback SDK for mobile apps. Free plan up to 1 app and 1 member. - Source: dev.to / about 4 years ago
  • 10 COMMON MOBILE APP TESTING CHALLENGES FROM A TESTER’S PERSPECTIVE
    With more information provided in the releases provided by automated CI/CD and by utilizing mobile app performance suites like Instabug, which provide real-time insights on all aspects of a mobile app to empower mobile teams along with the feedback tools that significantly improves the testing process, the impact and root cause analyses are done in a much better-informed manner, reducing the time required to... - Source: dev.to / over 4 years ago

What are some alternatives?

When comparing ClearFlask and Instabug, you can also consider the following products

Upvoty - User feedback in 1 simple overview 🔥

Sentry.io - From error tracking to performance monitoring, developers can see what actually matters, solve quicker, and learn continuously about their applications - from the frontend to the backend.

Fider - Fider is an open source, cross platform and free to use customer feedback platform for companies...

Bugsee - See video, network & logs leading up to bugs or crashes

Canny.io - Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap.

Jira - The #1 software development tool used by agile teams. Jira Software is built for every member of your software team to plan, track, and release great software.

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