Software Alternatives, Accelerators & Startups

CKEditor 4 VS Userback

Compare CKEditor 4 VS Userback and see what are their differences

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CKEditor 4 logo CKEditor 4

CKEditor 4 is a rich text editor that enables you to write content inside of web pages or online applications.

Userback logo Userback

Userback empowers product teams to collect, understand, and act on user feedback with unprecedented speed and clarity.
  • CKEditor 4 Landing page
    Landing page //
    2022-07-08

CKEditor 4 is a smart WYSIWYG rich text editor that has been on the market since its launch in 2012. It allows software creators and developers to build stable and reliable writing solutions for applications of all sorts, within hours. Thanks to a plugin- and event-based architecture, ready-to-use builds, native integrations, extensive documentation, and reliable customer support, the editor can be easily tailored to your needs.

To create an intuitive and user-friendly writing experience, you can include features such as: Easy Image, Export to PDF, Paste from Word, Excel and Google Docs, Media embeds, widgets, code snippets, math formulas, Spreadsheets, Autocomplete, @mentions, and emoji ๐Ÿ˜Š support. Moreover, CKEditor 4 offers an optional Accessibility Checker for analyzing if the content created by users is accessible.

  • Userback Collect user feedback
    Collect user feedback //
    2024-08-15
  • Userback Launch targeted user surveys
    Launch targeted user surveys //
    2024-08-15
  • Userback Watch session replays to better understand issues
    Watch session replays to better understand issues //
    2024-08-15
  • Userback Manage feedback and resolve issues faster
    Manage feedback and resolve issues faster //
    2024-08-15
  • Userback Integrate with your favorite tools
    Integrate with your favorite tools //
    2024-08-15

Userback is a powerful visual feedback and bug-tracking platform tailored for SaaS teams looking to enhance their product development process. With Userback, you can easily capture and manage user feedback through annotated screenshots, session replays, and customizable surveys. This ensures that every piece of feedback is actionable, helping you identify and resolve issues quickly.

Designed to integrate seamlessly with popular project management tools like Jira, Trello, Asana, and Slack, Userback streamlines communication and ensures that feedback is delivered directly to your teamโ€™s workflow. Whether you're building new features or refining existing ones, Userback provides the insights needed to create products that resonate with your users.

Userback's intuitive interface and powerful automation features make it easy to prioritize and act on feedback, enabling teams of all sizes to build better products faster. Whether you're a product manager, designer, or developer, Userback helps you stay connected with your users, delivering the data you need to improve user satisfaction and drive product success.

Userback

$ Details
freemium
Platforms
Web Browser Google Chrome Firefox Wordpress Internet Explorer Edge Safari
Release Date
-
Startup details
Country
Australia
State
Queensland
City
Brisbane
Founder(s)
Lee Le, Jonathan Tobin, Matthew Johnson
Employees
10 - 19

CKEditor 4 features and specs

  • Autocomplete
  • Code snippets
  • Easy Image
    Premium
  • Emoji support
  • Export to PDF
    Premium
  • Image plugins
  • Math formulas
    Premium
  • Media embeds
  • @Mentions
  • Paste from Word, Excel and Google Docs
  • Spreadsheets
    Premium
  • Tables support with columns resizing, selecting rows and columns
  • Widgets

Userback features and specs

  • Screenshot Capturing
  • Screen Recording
  • Annotations
  • Integrations
  • Collaboration Tools
  • Clean UI
  • Customizable
  • Feedback widget
  • Feedback & Commenting
  • Free Trial
    14-day free trial, no credit card required
  • GDPR Compliant
  • Browser Extensions
  • Branding
  • Surveys

Analysis of CKEditor 4

Overall verdict

  • CKEditor 4 is considered a reliable and robust choice for developers looking for a fully-featured, customizable text editor. Its long-standing reputation and wide usage in the industry attest to its quality and effectiveness.

Why this product is good

  • CKEditor 4 is a highly popular WYSIWYG editor known for its rich set of features, flexibility, and ease of integration into web applications. It is suitable for both simple and complex editing tasks and has a large community support. The editor supports a wide range of plugins to extend its functionality, making it adaptable to various use cases.

Recommended for

  • Developers and companies looking for a versatile, feature-rich text editor.
  • Projects that require extensive customization and integration options.
  • Applications where end-users need advanced content editing and formatting capabilities.
  • Teams that value community support and reliable documentation.

Analysis of Userback

Overall verdict

  • Userback is considered a strong choice for teams looking for an easy-to-use and efficient feedback solution. Its visual feedback features are particularly valuable for identifying and resolving issues quickly. However, the suitability of Userback might depend on the specific needs and workflows of your team.

Why this product is good

  • Userback is a feedback and bug reporting tool that integrates directly with your website or product, offering a simplified process for capturing user feedback, suggestions, and bug reports. It provides visual feedback tools, such as screenshot and annotation capabilities, which enhance communication between users and developers. The platform also supports seamless integration with popular project management and communication tools, making it efficient for teams to address feedback.

Recommended for

  • Web development teams looking to gather focused feedback during development.
  • Product teams seeking a streamlined method for collecting user insights.
  • Businesses that need a tool to easily manage and act on customer feedback and bug reports.

CKEditor 4 videos

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Userback videos

Userback Explainer Video

Category Popularity

0-100% (relative to CKEditor 4 and Userback)
Text Editors
100 100%
0% 0
Customer Feedback
0 0%
100% 100
Rich Text Editor
100 100%
0% 0
Visual Bug Reports
0 0%
100% 100

Questions & Answers

As answered by people managing CKEditor 4 and Userback.

What makes your product unique?

Userback's answer:

Userback stands out due to its emphasis on visual feedback and seamless integration into existing workflows. Unlike traditional feedback tools, Userback allows users to capture annotated screenshots, session replays, and detailed user insights directly from your website or application. This level of visual detail makes it easier for teams to understand and address issues quickly. Additionally, Userback's integrations with popular project management tools like Jira, Trello, Asana, and Slack ensure that feedback is instantly actionable, keeping your development process efficient and user-focused.

Why should a person choose your product over its competitors?

Userback's answer:

Userback offers a unique combination of visual feedback tools, customizable user surveys, intuitive user experience, and powerful integrations that set it apart from competitors. The platform's ability to capture detailed, visual feedback directly from users reduces the back-and-forth often associated with bug tracking and issue resolution. Moreover, Userback's customizable feedback forms and automated workflows make it easy to tailor the platform to your specific needs, whether you're a small team or a large organization. By choosing Userback, you ensure that your development process is driven by clear, actionable insights that lead to better products and happier users.

How would you describe the primary audience of your product?

Userback's answer:

Userbackโ€™s primary audience includes product managers, UX/UI designers, software developers, and customer support teams in SaaS companies and digital agencies. These professionals rely on Userback to streamline the feedback collection process, improve communication between teams, and deliver products that align with user expectations. Whether working on a new feature or refining an existing product, Userback helps these teams stay connected with their users and make data-driven decisions that enhance the overall user experience.

What's the story behind your product?

Userback's answer:

Userback was born out of a desire to bridge the gap between users and product teams by making feedback collection more efficient and actionable. The founders recognized that traditional feedback tools often lacked the ability to convey the visual context needed to truly understand user issues. To solve this, they created a platform that combines visual feedback with powerful integrations, allowing teams to capture, manage, and act on feedback in real-time. Since its inception, Userback has grown into a trusted tool for thousands of teams worldwide, helping them build products that users love.

User comments

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Social recommendations and mentions

Based on our record, CKEditor 4 should be more popular than Userback. It has been mentiond 10 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

CKEditor 4 mentions (10)

  • Show HN: Tilepieces โ€“ An open source project to visually editing HTML documents
    However, I think Ckeditor is (https://ckeditor.com/). You can find it in component format for tilepieces in the project https://github.com/tilepieces/component-examples. - Source: Hacker News / over 4 years ago
  • Pls, help it doesn't know why is showing an error on collectstatic. I tried everything that goes over every possible article which I found but nothing helped and I don't want to build the projects from zero since I already give 6 hours to set up it for the production server.
    It's CK Editor, a WYSIWYG text editor (a frontend component, so you wouldn't see it in your requirements.txt). I assume you're using it in a template somewhere? Otherwise why would collectstatic be looking for it? Source: over 4 years ago
  • Justnote - A privacy-focused note taking app built on Stacks
    Powered by one of the best rich text editor: CKEditor, all editing features like bold, underline, font color, and background color are supported. Source: over 4 years ago
  • Passing Arguments to ModelView edit template in flask-admin
    I have managed to override textarea with ckeditor. But I want to pass the paths of the images in the static folder to ckeditor image plugin. Source: over 4 years ago
  • Best WYSIWYG editor for Vue that supports structured content?
    CKeditor (https://ckeditor.com/) is worth looking at. Although it emits HTML by default, internally it uses a richer doc structure that supports versioning, concurrent collaborative editing, etc. There should be a way to access that structure. Source: over 4 years ago
View more

Userback mentions (3)

  • What is Userback and how does it work?
    Userback is a game changer! It lets me collect feedback from my users in a snap and share it with my dev team so we can fix things faster. It's saved so many headaches from figuring out where to get started by having everything in one location. Check it out here: https://userback.io/. Source: over 3 years ago
  • Web designers of reddit, how do you effectively do remote design reviews?
    Userback is a good tool for design review & feedback. Source: almost 4 years ago
  • Received an Admiral anti-adblock popup despite uBlock Origin installed and annoyance filters enabled
    The userback.io link appears to relate to the site's hovering "feedback" button on the side, which may be regarded by some as an annoyance, though I'd only block it if it doesn't otherwise remove the feedback function on the site. The other three unblocked URLs are all neccessary for the page to load properly along with many other sites on the internet. Source: about 4 years ago

What are some alternatives?

When comparing CKEditor 4 and Userback, you can also consider the following products

Sublime Text - Sublime Text is a sophisticated text editor for code, html and prose - any kind of text file. You'll love the slick user interface and extraordinary features. Fully customizable with macros, and syntax highlighting for most major languages.

Marker.io - Visual feedback and bug reporting tool for websites

Notepad++ - A free source code editor which supports several programming languages running under the MS Windows environment.

Usersnap - Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.

VS Code - Build and debug modern web and cloud applications, by Microsoft

BugHerd - BugHerd: The Website Feedback Tool for Agencies