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Cisco Unified Contact Center VS CallTrackingMetrics

Compare Cisco Unified Contact Center VS CallTrackingMetrics and see what are their differences

VoIPstudio
VoIPstudio is an award-winning VoIP system that offers businesses of all sizes a scalable communication solution. It’s inexpensive, easy-to-use, offers a full suite of PBX features, and is fully integrated for CRM. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Cisco Unified Contact Center logo Cisco Unified Contact Center

The Unified Contact Center Enterprise delivers intelligent contact routing, call treatment, and multichannel contact management over an IP infrastructure.

CallTrackingMetrics logo CallTrackingMetrics

Know who is calling and how they found you. Maximize the return on your advertising.
  • Cisco Unified Contact Center Landing page
    Landing page //
    2023-09-29
  • CallTrackingMetrics Landing page
    Landing page //
    2023-10-10

Cisco Unified Contact Center videos

+ Add

Installing a Cisco Unified Contact Center Express (UCCX) Server

More videos:

  • Review - Community Tech Talk Cisco Unified Contact Center Express 10.0 Upgrade

CallTrackingMetrics videos

+ Add

CallTrackingMetrics Review: Way more than just call tracking

More videos:

  • Review - CallTrackingMetrics Review: Your Basic Call Tracking Software
  • Demo - CallTrackingMetrics Product Demo

Category Popularity

0-100% (relative to Cisco Unified Contact Center and CallTrackingMetrics)

Cisco Unified Contact Center

CallTrackingMetrics

Communication
9 9%
Communication
91% 91
Call Center Software
100 100%
Call Center Software
0% 0
Enterprise Communication
5 5%
Enterprise Communication
95% 95
Phone System
100 100%
Phone System
0% 0

User comments

Share your experience with using Cisco Unified Contact Center and CallTrackingMetrics. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, CallTrackingMetrics seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Cisco Unified Contact Center mentions (0)

We have not tracked any mentions of Cisco Unified Contact Center yet. Tracking of Cisco Unified Contact Center recommendations started around Mar 2021.

CallTrackingMetrics mentions (1)

What are some alternatives?

When comparing Cisco Unified Contact Center and CallTrackingMetrics, you can also consider the following products

Alcatel-Lucent Call Center Office - A scalable and reliable contact center solution for up to 5,000 agents.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

NICE inContact CXone - CXone is a fully-integrated and open cloud contact center platform combining the industry’s leading Omnichannel Routing with the foremost technologies in Workforce Optimization, Analytics, Automation and Artificial Intelligence.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Genesys Engage - Contact Center Operations

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