Software Alternatives, Accelerators & Startups
Register | Login

ChurnSDK VS Delighted

Compare ChurnSDK VS Delighted and see what are their differences

UserGuiding
Create in-app experiences with the most straightforward product adoption platform — quick implementation, lasting user engagement. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

ChurnSDK logo ChurnSDK

Prevent churn on your mobile app subscriptions

Delighted logo Delighted

The fastest and easiest way to gather actionable feedback from your customers
  • ChurnSDK Landing page
    Landing page //
    2019-07-12
  • Delighted Landing page
    Landing page //
    2023-10-19

Deliver customer feedback and employee experience surveys across various channels. Control when and where surveys are delivered for point-in-time feedback at key points in the customer journey and employee lifecycle.

No code required.

ChurnSDK features and specs

  • Seamless Integration
    ChurnSDK offers seamless integration with various platforms, making it easy for developers to implement into their existing systems without much hassle.
  • Comprehensive Analytics
    The SDK provides detailed analytics on user behavior, allowing businesses to better understand the reasons behind user churn and take proactive measures.
  • Real-Time Data
    ChurnSDK provides real-time data, enabling businesses to react quickly to changes in user engagement and improve retention strategies.
  • Customizable Features
    The SDK is highly customizable, allowing businesses to tailor its features to meet specific needs and preferences.
  • Scalability
    ChurnSDK is designed to scale with your business, handling increased data loads as the user base grows.

Possible disadvantages of ChurnSDK

  • Cost
    ChurnSDK can be costly for small businesses or startups, especially those with limited budgets for additional software tools.
  • Complexity
    While feature-rich, ChurnSDK can be complex for those without technical expertise, requiring additional time for setup and training.
  • Data Privacy
    Like any SDK that deals with user data, there are concerns about data privacy and ensuring compliance with regulations like GDPR.
  • Dependency on Documentation
    Users may have to rely heavily on documentation which might not always be comprehensive or updated, posing challenges during integration and troubleshooting.
  • Limited Offline Support
    ChurnSDK might not offer full functionality offline, limiting its usefulness in environments with inconsistent internet connectivity.

Delighted features and specs

  • Survey Distribution via Email, Web, Link, SDK and Kiosk
  • Prebuilt Reports and Trend Reports
    Yes
  • AI Suggested Filters
    Yes
  • Customize Branding
    Yes
  • Survey Types: NPS, CSAT, CES, 5-Star, Thumbs, Smiley, eNPS, PMF
  • Send Survey from Your Domain
    Yes
  • 30+ Languages
  • Autopilot to Schedule Delivery
    Yes
  • Survey Templates
    Yes
  • Additional Questions
    Yes
  • Testimonials

Analysis of Delighted

Overall verdict

  • Yes, Delighted is generally considered a good tool for collecting customer feedback and measuring customer satisfaction.

Why this product is good

  • Delighted is known for its simplicity and effectiveness in gathering Net Promoter Score (NPS) data. It offers a user-friendly interface, easy integration with various platforms, and real-time feedback collection. Delighted helps businesses understand customer sentiment and improve their products or services based on the feedback received.

Recommended for

  • Businesses looking to implement NPS surveys quickly and efficiently
  • Companies seeking real-time feedback from customers
  • Organizations that want to integrate feedback tools with existing platforms like Slack, Salesforce, and Shopify
  • Small to medium-sized businesses aiming for a cost-effective customer feedback solution

ChurnSDK videos

No ChurnSDK videos yet. You could help us improve this page by suggesting one.

Add video

Delighted videos

+ Add

Delighted used by Bonobos

More videos:

  • Demo - NPS Setup in 15 Seconds

Category Popularity

0-100% (relative to ChurnSDK and Delighted)

ChurnSDK

Delighted

SaaS
100 100%
SaaS
0% 0
Customer Feedback
4 4%
Customer Feedback
96% 96
Mobile Analytics
100 100%
Mobile Analytics
0% 0
Surveys
0 0%
Surveys
100% 100

User comments

Share your experience with using ChurnSDK and Delighted. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare ChurnSDK and Delighted

ChurnSDK Reviews

We have no reviews of ChurnSDK yet.
Be the first one to post

Delighted Reviews

12 Best SurveySparrow Alternatives With Pricing and Features
A men’s clothing and accessories brand, Bonobos, wanted to know how customers feel about the new shipping process. The brand used a Delighted NPS survey and found that the customers were not happy with the changes.
Source: qualaroo.com

Social recommendations and mentions

Based on our record, Delighted seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

ChurnSDK mentions (0)

We have not tracked any mentions of ChurnSDK yet. Tracking of ChurnSDK recommendations started around Mar 2021.

Delighted mentions (2)

  • MSP Feedback Survey / Net Promoter - Third Party Executed
    We've used https://delighted.com and been pretty happy with it. It's sent to customers during "key intersects" (onboarding, after projects, etc.) and after events. The results stream into Teams and we also track/analyze them to improve service. Source: almost 4 years ago
  • Creating a simpler NPS, CSAT, CES service like Delighted?
    After seeing a business idea newsletter mention a SaaS that help monitor you NPS score, I decided to look a little more into it. There are a LOT of solutions out there, but they're also wildly expensive since I assume they're targeting larger organizations. One service I found, https://delighted.com, provides simple forms and widgets to collect NPS, CSAT, CES and other and displays the results in a simple... Source: over 4 years ago

What are some alternatives?

When comparing ChurnSDK and Delighted, you can also consider the following products

ChurnKit - Find out who removed your service from their website.

99testimonials - 99testimonials is an all-in-one tool to collect, manage, and showcase video and text testimonials. Perfect for SaaS, agencies, e-commerce, and real estate. Build trust, boost conversions, and grow your brand with authentic social proof.

Churndown - Gather actionable feedback in one click

Senja.io - Senja is the easiest way to collect, manage and share testimonials, online reviews and feedback from your customers.

ClearBrain - Predict which users will upgrade or churn tomorrow.

Testimonial.to - Collect video testimonials in the simplest way

Loading...