Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Chocolatey seems to be a lot more popular than Freshdesk. While we know about 252 links to Chocolatey, we've tracked only 12 mentions of Freshdesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Chocolatey Windows software management solution, we use this for installing Python and Deno. - Source: dev.to / 19 days ago
Authenticating with Kyma is a (in my opinion) unnecessary challenge as it leverages the OIDC-login plugin for kubectl. You find a description of the setup here. This works fine when on a Mac but can give you some headaches on a Windows and on Linux machine especially when combined with restrictive setups in corporate environments. For Windows I can only recommend installing krew via chocolatey and then install the... - Source: dev.to / 26 days ago
On a Windows machine, you can use Chocolatey by running the command. - Source: dev.to / about 2 months ago
I've used WSL2 and GHC/Nix--worked without any issues. However, there is Chocolatey: https://chocolatey.org/. Source: 5 months ago
For OSX there is homebrew or pyenv (pyenv is another solution on Linux). As pyenv compiles from source it will require setting up XCode (the Apple IDE) tools to support this which can be pretty bulky. Windows users have chocolatey but the issue there is it works off the binaries. That means it won't have the latest security release available since those are source only. Conda is also another solution which can be... - Source: dev.to / 5 months ago
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 5 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 5 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
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