Software Alternatives, Accelerators & Startups
Register | Login

Chef VS Freshdesk

Compare Chef VS Freshdesk and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Chef logo Chef

Automation for all of your technology. Overcome the complexity and rapidly ship your infrastructure and apps anywhere with automation.

Freshdesk logo Freshdesk

Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Visit Website
  • Chef Landing page
    Landing page //
    2023-10-19
  • Freshdesk Landing page
    Landing page //
    2022-01-28

Chef videos

+ Add

Chef - Movie Review

More videos:

  • Review - Pro Chef Breaks Down Cooking Scenes from Movies | GQ
  • Review - Pro Chefs Review Restaurant Scenes In Movies | Test Kitchen Talks | Bon Appétit

Freshdesk videos

+ Add

Best Free Helpdesk Ticket System - Freshdesk Setup Tutorial, How I Use It, Why You Should....

More videos:

  • Demo - Freshdesk Mint Demo: Understanding the basics of the helpdesk
  • Review - Freshdesk Mint Overview
  • Review - Freshdesk Review: Is It Good?
  • Review - Freshdesk vs Zendesk: Choosing Between the Leaders on the Market
  • Review - Freshdesk Review: Client Friendly Ticketing System
  • Review - Freshdesk Review 2022 | Best Customer Service Software
  • Review - Freshdesk Review

Category Popularity

0-100% (relative to Chef and Freshdesk)

Chef

Freshdesk

DevOps Tools
100 100%
DevOps Tools
0% 0
Customer Support
0 0%
Customer Support
100% 100
Continuous Integration
100 100%
Continuous Integration
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

Share your experience with using Chef and Freshdesk. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Chef and Freshdesk

Chef Reviews

5 Best DevSecOps Tools in 2023
There are multiple providers for Infrastructure as Code such as AWS CloudFormation, RedHat Ansible, HashiCorp Terraform, Puppet, Chef, and others. It is advised to research each to determine what is best for any given situation since each has pros and cons. Some of these also are not completely free while others are. There are also some that are specific to a particular...
Source: devopsauthority.tech
Best 8 Ansible Alternatives & equivalent in 2022
Chef is a useful DevOps tool for achieving speed, scale, and consistency. It is a Cloud based system. It can be used to ease out complex tasks and perform automation.
Source: www.guru99.com
Top 5 Ansible Alternatives in 2022: Server Automation Solutions by Alexander Fashakin on the 19th Aug 2021 facebook Linked In Twitter
Chef makes it easier to manage and configure your servers. With Chef, you can integrate services such as Amazon’s EC2, Microsoft Azure, or Google Cloud Platform to automatically provision and configure new machines. It enables all components of an IT infrastructure to be connected and facilitates adding new elements without manual intervention.
Source: www.servertribe.com
Ansible vs Chef: What’s the Difference?
So, which of these are better? In reality, it depends on what your organization needs. Chef has been around longer and is great for handling extremely complex tasks. Ansible is easier to install and use, and therefore is more limited in how difficult the tasks can be. It’s just a matter of understanding what’s important for your business, and that goes beyond a simply...
Source: www.simplilearn.com
Chef vs Puppet vs Ansible
Chef follows the cue of Puppet in this section of the Chef vs Puppet vs ansible debate. How? The master-slave architecture of Chef implies running the Chef server on the master machine and running the Chef clients as agents on different client machines. Apart from these similarities with Puppet, Chef also has an additional component in its architecture, the workstation. The...
Source: www.whizlabs.com

Freshdesk Reviews

  1. Does what it says on the box

    Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

    My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

    🏁 Competitors: HelpScout, Zendesk
    👍 Pros:    Straightforward|Free basic plan
    👎 Cons:    Missing a feature
10 Best Freshdesk Alternatives for Businesses in 2024
Certainly, Freshdesk can prove beneficial for specific businesses, but it may not be suitable for everyone. The extensive list of features, while initially appealing, presents a major challenge, as most teams only utilize a handful of specialized capabilities, rendering the rest unnecessary.
Source: www.bolddesk.com
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If you’re in the market for help desk software, you’ve probably heard of Freshdesk — or maybe you’re already using it. Whatever the case, you might not be aware of how Freshdesk’s competitors compare.
Source: www.helpscout.com
Top 13 Freshdesk alternatives and competitors for 2024
Freshworks offers a suite of cloud-based tools that includes Freshdesk, its customer support software. Freshdesk allows businesses to manage customer requests and handle issues with its ticketing system. It supports multiple channels, like email, phone, and chat. Teams can automate ticket assignments and set automatic email notifications to notify customers of changes to...
Source: www.zendesk.com
alternatives to Tawk.to - Tiledesk Free Live Chat
Freshdesk is a powerful customer service software that offers Freshchat. It is among the best alternatives to Tawk.to, which provides other tools too, and indeed it is an all-inclusive tool in the customer service industry. Like Tawk.to, it doesn’t support on-premise and is not open-source, but it supports automation and many helpful integrations like WhatsApp and Facebook...
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Some features offered by Freshdesk include automated workflows and field service management. It’s also a metric-rich platform that provides useful reports. Of course, it offers live chat but also ticketing, email, and phone support. The AI-powered chatbot is well-regarded by customers, but some of its other features are even more widely appreciated.
Source: www.tidio.com

Social recommendations and mentions

Based on our record, Freshdesk seems to be more popular. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Chef mentions (0)

We have not tracked any mentions of Chef yet. Tracking of Chef recommendations started around Mar 2021.

Freshdesk mentions (12)

  • Moog support?
    When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago
  • CMS with ticketing support
    What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago
  • Need help picking a ticketing system
    Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
  • Beware, read carefully and make conclusions
    Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
  • What Ticket Systems do ya'll use?
    We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
View more

What are some alternatives?

When comparing Chef and Freshdesk, you can also consider the following products

Ansible - Radically simple configuration-management, application deployment, task-execution, and multi-node orchestration engine

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Jenkins - Jenkins is an open-source continuous integration server with 300+ plugins to support all kinds of software development

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Puppet Enterprise - Get started with Puppet Enterprise, or upgrade or expand.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Loading...