Chative.io VS Zendesk

Chative.io Reviews

1. Allen Christian    

   Sales at Ubisoft | almost 2 years ago
   Great Customer Focused Platform - quickly on support

   The response was really quick and my question, although probably a silly one, , was quickly and easily answered. Very approachable and friendly. The system enhances the appearance of my website and provides a simple way for my clients to contact me. This is a fantastic addition to my company.

   🏁 Competitors: Tidio, tawk.to, Intercom

   👍 Pros:    Affordable price|Innovative|Best customer support
2. Asahi    

   Customer Support | almost 2 years ago
   Great app, Highly recommend

   This app has the data of customers such as information, total conversations, total leads, and activities,... so I can analyze the data to support my customers more insightful and professional. Moreover, I can adjust my live chat's appearance to suit my brand and make it catchy for my customer.

   🏁 Competitors: Intercom, HelpCrunch

   👍 Pros:    Easy to use|Customizable app|Professional|Good price|Great customer support

   👎 Cons:    Not much i dislike on the platform. because the app is new and maybe has some issues, when i met any problems and called for support from the customer service and so surprising that they assisted me a lot and were professional.
3. Koharu    

   Customer Support at Paragon Oak | almost 2 years ago
   Chative never stops surprising me!

   I've never used this app before my current job. Now that I've had some practice with it, I'll be using it for all of my customer support needs in the future. Our customer service receives a lot of praise because it's so quick and efficient, and it makes customers feel like they're talking to a real person on the other end of the line. This platform comes highly recommended by me to any company that values excellent customer service.

   🏁 Competitors: Intercom, LiveChat

   👍 Pros:    Good price|Good support|Highly customization live chat|Beautiful live chat

   👎 Cons:    Haven't had intergrations

Zendesk Reviews

Chative.io mentions (1)

• New Saas launched on BetaList

  I've found a new live chat product launched on BetaList. It looks pretty cool with the layout and customization options for live chat widget. But I quite concern about the other features performance. Are there anyone here know about this platform? Is it a good live chat to use on website? https://chative.io/. Source: almost 2 years ago

Zendesk mentions (7)

• The Ultimate Guide to Building Internal Tools in 2024

  Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 6 months ago

• is this scam

  That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago

• [HELP] Can't log in to upload SSL due to expired SSL

  Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago

• Special trick to get support for battery replacement ?

  Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago

• Here's how I'd figure out the go-to-market for a Customer Support SaaS

  My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago