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Chatango VS PHPKB

Compare Chatango VS PHPKB and see what are their differences

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Chatango logo Chatango

Add free live chat to any web page. Chatango is a live group on your site

PHPKB logo PHPKB

PHPKB is a knowledge management software that helps your organization to set up a fully-responsive modern knowledge base and share information with staff & customers.
  • Chatango Landing page
    Landing page //
    2018-09-29
  • PHPKB Landing page
    Landing page //
    2022-02-26

Use our knowledge management software to set up a knowledge base and share information, documents, files, FAQs, how-to guides, and training material with staff and customers in a highly organized way. It reduces the time spent on customer support, improves the productivity of employees, and saves precious time wasted on searching for information. Its powerful group-based permission structure with private categories makes it easy to target and deliver, content to specific groups of knowledge base readers. With PHPKB, you can create rich documentation and knowledge base for your offerings (both internal and external) with ease. PHPKB provides a world-class authoring experience and can be easily customized to meet the needs of small to large scale enterprises.

Feature list of Knowledge Management Software - PHPKB

  1. WYSIWYG Editor with Markdown Support
  2. Review & Publish
  3. Category Manager
  4. Document Versioning & Rollback
  5. Internal Commenting (Collaboration)
  6. Backup (Both Database and Assets)
  7. Custom Domain Mapping (For Cloud Hosted Licenses)
  8. Intelligent Knowledge Base Search
  9. Design Customization and Branding
  10. Multilanguage Support with Automatic Content Replication

Chatango

Website
chatango.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

PHPKB

Website
phpkb.com
Pricing URL
Official PHPKB Pricing
$ Details
paid Free Trial $25.0 / Monthly ("Standard Edition", "1 Admin", "Unlimited Readers")
Platforms
Linux Windows PHP Cross Platform REST API Web Browser Google Chrome Internet Explorer Edge Apache Firefox
Release Date
2006 January
Edit details

Chatango features and specs

  • Real-time Communication
    Chatango offers real-time messaging which allows for immediate interaction between users.
  • Customizable Chat Widgets
    Users can customize chat widgets to match the design of their websites, offering a seamless integration.
  • No Registration Required
    Chatango allows users to join chat rooms and start chatting without the need to undergo a lengthy registration process.
  • Embedding Options
    Users can easily embed Chatango chat boxes into their websites or blogs, creating a more interactive experience for visitors.
  • Multiple User Support
    Chatango supports group chats, allowing multiple users to communicate at the same time in the same chat room.

Possible disadvantages of Chatango

  • Limited Moderation Tools
    Chatango offers limited tools for moderators to control and manage chats, which can be problematic in large or public chat rooms.
  • Outdated Interface
    The user interface of Chatango appears outdated and may not offer the best user experience compared to more modern alternatives.
  • Lack of Advanced Features
    Chatango lacks advanced features such as file sharing, voice chat, and video chat which are available in some other chat platforms.
  • Privacy Concerns
    As with many chat services, there may be concerns about data privacy and how user information is stored and managed by Chatango.
  • Spam and Troll Management
    Managing spam and trolls can be a significant issue due to the open nature of Chatango and its limited moderation capabilities.

PHPKB features and specs

  • Easy to Set-up and use
  • Analytics and Reporting
  • LDAP Integration
  • WYSIWYG Editor
  • Knowledge Base
  • Knowledge Management
  • Categories
  • Articles
  • User Groups
  • Glossary
  • News & Announcements
  • Markdown
  • Version Control
  • Cloud-based
  • Self Hosted
  • Self-Service
  • Multiple Languages
  • Comments
  • Feedback & Commenting

Analysis of Chatango

Overall verdict

  • Chatango is considered a good tool for users seeking a simple and effective means of embedding chat rooms onto their websites or blogs. However, it may not be suitable for those looking for advanced features or modern interface designs, as it has not seen significant updates in recent years.

Why this product is good

  • Chatango is a website that allows users to create chat rooms and embed them on their own websites. It is popular for its ease of use, minimalistic design, and real-time communication capabilities. Users appreciate its ability to handle large numbers of participants and the option to moderate chats.

Recommended for

    Chatango is recommended for users who require straightforward chat functionality for their websites, particularly those running online communities, blogs, or platforms that benefit from user interaction and engagement. It is also suitable for smaller websites that need a lightweight and easily implementable chat solution.

Chatango videos

+ Add

Chatango - Who is the real Ubear?

More videos:

  • Review - Chatango
  • Review - Python Chatango Bot - From Scratch - pt. 1

PHPKB videos

+ Add

How to use PHPKB

More videos:

  • Demo - Admin Area Overview

Category Popularity

0-100% (relative to Chatango and PHPKB)

Chatango

PHPKB

Customer Support
78 78%
Customer Support
22% 22
Business & Commerce
100 100%
Business & Commerce
0% 0
Customer Service
0 0%
Customer Service
100% 100
Live Chat
100 100%
Live Chat
0% 0

User comments

Share your experience with using Chatango and PHPKB. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Chatango and PHPKB

Chatango Reviews

We have no reviews of Chatango yet.
Be the first one to post

PHPKB Reviews

  1. Eduardo Morcillo
    Best Knowledge Base Management Solution

    Over the years, I’ve used more knowledge base software than I would like to remember. PHPKB is far and away the best solution I’ve encountered. It’s robust and full-featured, yet intuitive, fast and easy-to-use. Oh, and their customer support team is world class.

    🏁 Competitors: KnowledgeOwl, Freshdesk
    👍 Pros:    Document versioning|Easy user interface|Excellent features|Seo friendly|Data protection and security|Fully responsive|Unlimited readers|Publishing workflow|Single sign-on

Social recommendations and mentions

Based on our record, Chatango seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Chatango mentions (1)

  • What did you embed in a Notion page and think is useful? Please share!
    For example the other day I saw a chatango chat embedded in a template, thought it was pretty cool. Source: almost 4 years ago

PHPKB mentions (0)

We have not tracked any mentions of PHPKB yet. Tracking of PHPKB recommendations started around Mar 2021.

What are some alternatives?

When comparing Chatango and PHPKB, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

JivoChat - JivoChat is a live chat that enables you to talk to visitors on your website

TextUs - TextUs is the leading businesses texting platform for professionals.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Live Guide - Live chat for websites is online communication with your visitors. Secure live chat solution that can be tailor-made to fit your requirements.

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