channels.app
CloudTalk
RingCentral
Five9
CallHub
Zadarma
CallHippo
Wise
Stack Overflow for Teams
Community Questions for Confluence
Discourse
Flarum
Apache Answer
Answerbase
Bloomfire
Smarty Bot
To understand your customers even better, it’s great to put yourself in their shoes. Imagine that you have some important issue to solve and all you need is a professional response from a support agent.
Instead, you wait for 10 minutes until you finally reach an agent, then he can’t understand your problem and keeps asking annoying questions, the whole conversation is clueless and you decide to hang up and don’t use this company’s product ever again. Quite realistic, isn’t it?
This is where Channels comes to the rescue. We give your business many features to boost your customer service. The benefits include:
all customer details before a call, so you don’t have to do a long, pointless interview before the actual point of conversation;
integration with e-commerce platforms, such as Shopify, Magento, Pipedrive, etc., so you don’t need to change your current workflow at all;
the mobile app, so you can handle important business calls anytime and anywhere;
Chrome extension, so you can make and answer one-click calls from your computer;
two-way SMS communication, so you aren’t limited to phone calls in your customer service;
the IVR system, so you can let your customers call the right agent every time they want;
international phone numbers, so your customers may have a call from more than 60 countries worldwide with ease and the lowest rates on the market.
Make your customers feel like home. Start your free trial with Channels now.
channels.app Stack Overflow for TeamsChannels.app is recommended for teams and organizations that prioritize seamless communication across different channels and tools. It is particularly beneficial for remote teams, startups, and any group looking to enhance their collaborative workflows through centralized communication.
Based on our record, Stack Overflow for Teams seems to be more popular. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Stackoverflow doesn't use AI but they have a teams area where users can ask questions and people within their organization can answer them thus creating that database. https://stackoverflow.co/teams/. Source: over 2 years ago
Stack Overflow For Teams - Knowledge sharing and collaboration without distractions. - Source: dev.to / about 3 years ago
To solve this problem for smaller teams I like to use private StackOverflow for teams: https://stackoverflow.co/teams/. - Source: Hacker News / over 3 years ago
Stack Overflow's primary monetization strategy is based around their business and enterprise SaaS product, Stack Overflow for Teams. The success of that product is wholly dependent on the free and open public community which establishes credibility, so I don't think this is something to worry about. Source: over 4 years ago
CloudTalk - Work locally, grow globally
Community Questions for Confluence - Keep questions and answers in one place with an engaging, community-driven Q&A discussion forum, powered by Confluence
RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies
Discourse - Discourse is an open source discussion platform built for the next decade of the Internet.
Five9 - Five9 provides cloud-based call center software for sales, marketing and support.
Flarum - Flarum is the next-generation forum software that makes online discussion fun. It's simple, fast, and free.