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channels.app VS Soft UI Dashboard

Compare channels.app VS Soft UI Dashboard and see what are their differences

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channels.app logo channels.app

Channels is a data-driven phone system designed to improve your customer service. It’s undeniable that growing trust and satisfaction among your customers is the foundation of success. Channels gives you a new look at this solution.

Soft UI Dashboard logo Soft UI Dashboard

Admin dashboard template for Bootstrap 5
  • channels.app Landing page
    Landing page //
    2023-02-10

To understand your customers even better, it’s great to put yourself in their shoes. Imagine that you have some important issue to solve and all you need is a professional response from a support agent.

Instead, you wait for 10 minutes until you finally reach an agent, then he can’t understand your problem and keeps asking annoying questions, the whole conversation is clueless and you decide to hang up and don’t use this company’s product ever again. Quite realistic, isn’t it?

This is where Channels comes to the rescue. We give your business many features to boost your customer service. The benefits include:

  • all customer details before a call, so you don’t have to do a long, pointless interview before the actual point of conversation;

  • integration with e-commerce platforms, such as Shopify, Magento, Pipedrive, etc., so you don’t need to change your current workflow at all;

  • the mobile app, so you can handle important business calls anytime and anywhere;

  • Chrome extension, so you can make and answer one-click calls from your computer;

  • two-way SMS communication, so you aren’t limited to phone calls in your customer service;

  • the IVR system, so you can let your customers call the right agent every time they want;

  • international phone numbers, so your customers may have a call from more than 60 countries worldwide with ease and the lowest rates on the market.

Make your customers feel like home. Start your free trial with Channels now.

  • Soft UI Dashboard Landing page
    Landing page //
    2023-10-22

channels.app features and specs

  • Multichannel Support
    Channels.app integrates multiple communication channels such as email, social media, and chat into a single platform, providing a unified interface for customer interactions.
  • User-Friendly Interface
    The app features an intuitive and easy-to-use interface, making it accessible for users with varying levels of technical expertise.
  • Automation Capabilities
    Channels.app offers automation tools that can streamline workflows and improve efficiency, such as automated responses and task assignments.
  • Analytics and Reporting
    The app provides robust analytics and reporting features, allowing businesses to track performance metrics and make data-driven decisions.
  • Scalability
    Channels.app is designed to scale with businesses as they grow, accommodating increasing volumes of customer interactions without compromising performance.

Possible disadvantages of channels.app

  • Cost
    Channels.app may have subscription fees or additional costs for premium features, which could be a concern for small businesses or startups.
  • Integration Limitations
    While it supports multiple channels, there may be limitations in integrating with specific third-party tools or platforms that some businesses rely on.
  • Learning Curve
    Despite its user-friendly interface, there may still be a learning curve for teams unfamiliar with integrated communication platforms.
  • Customization Constraints
    Some users might find the customization options limited, which could restrict their ability to tailor the app to their specific needs or workflows.
  • Reliability
    As with any software, there may be occasional downtime or technical issues that could disrupt business operations and communication.

Soft UI Dashboard features and specs

  • Aesthetic Design
    Soft UI Dashboard offers a modern and appealing visual design that resembles soft materials, providing an attractive interface for users.
  • Customization
    It provides easy customization options, allowing developers to tailor components and elements to match their project requirements.
  • Responsive Layout
    The dashboard ensures a responsive layout, making it accessible and visually consistent across different devices and screen sizes.
  • Comprehensive Documentation
    Creative Tim provides thorough documentation and tutorials, which makes it easier for developers to integrate and utilize the components.
  • Rich UI Components
    The dashboard includes a variety of UI components like cards, forms, and charts, enabling the creation of feature-rich user interfaces.

Possible disadvantages of Soft UI Dashboard

  • Learning Curve
    Users unfamiliar with the Soft UI design approach or Creative Tim products might face a learning curve in effectively leveraging the dashboard.
  • Limited Free Features
    While the basic version is free, more advanced features and additional components require purchasing the PRO version, which might be a drawback for developers on a budget.
  • Dependency Management
    Developers need to manage dependencies carefully, as issues may arise from conflicting libraries or outdated packages used in the dashboard.
  • Performance Overhead
    The inclusion of numerous components and design features can lead to performance overhead, particularly if not optimized for large-scale applications.
  • Browser Compatibility
    While generally compatible with modern browsers, specific design elements might not render perfectly on older browser versions, requiring extra testing and possible adjustments.

Analysis of channels.app

Overall verdict

  • Overall, Channels.app is considered a good solution for teams seeking to improve their communication and productivity in a unified platform. It offers a range of features that cater to different communication needs, making it a comprehensive tool for team collaboration.

Why this product is good

  • Channels.app is regarded as a useful tool due to its ability to streamline team communication by integrating various communication platforms into a single interface. It provides features like real-time messaging, file sharing, and integrations with other productivity tools, which can enhance collaboration and efficiency.

Recommended for

    Channels.app is recommended for teams and organizations that prioritize seamless communication across different channels and tools. It is particularly beneficial for remote teams, startups, and any group looking to enhance their collaborative workflows through centralized communication.

channels.app videos

+ Add

Calling with Power Dialer | CrazyCall

More videos:

  • Review - Getting Started with CrazyCall
  • Review - FOOL YOUR FRIENDS WITH CALLER ID SPOOFING USING CRAZYCALL |100% WORKING(ALL COUNTRIES) |

Soft UI Dashboard videos

+ Add

Soft UI Dashboard - Open-Source Flask Dashboard | AppSeed

More videos:

  • Review - Create Dashboard Pages in Minutes - Soft UI Dashboard Builder | Low Code Dashboard Builder

Category Popularity

0-100% (relative to channels.app and Soft UI Dashboard)

channels.app

Soft UI Dashboard

Communication
100 100%
Communication
0% 0
Developer Tools
0 0%
Developer Tools
100% 100
VoIP
100 100%
VoIP
0% 0
Design Tools
0 0%
Design Tools
100% 100

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Reviews

These are some of the external sources and on-site user reviews we've used to compare channels.app and Soft UI Dashboard

channels.app Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
The modern customer expects excellent support on all channels, including live chat, email, and phone. But this can overwhelm your support team — especially if these channels are on different software systems that don't integrate with each other. With call center software, your team can unify their omnichannel service efforts into one tool, resulting in a better experience...
Source: blog.hubspot.com
10 Best Call Center Software (December 2022)
Channels (formerly known as CrazyCall) offers a call center platform that focuses on outbound web calls, but also allows inbound calling. It includes a unique feature that lets you make outbound calls with local phone numbers from more than 60 countries, so you’ll appear as a local company to customers—it can help instill trust in whomever you’re calling.
Source: www.forbes.com
What is the good alternative for BedPage.com?
Channels is a simple way to post about, find, and chat about anything quickly and anonymously. No sign up, no ads, no menus!
Source: www.quora.com
Best Call Center Software: The Complete List (2020 Update)
CrazyCall is the perfect software to help you simplify your inside sales and customer service practices. The software includes both a manager panel and a call panel to give you insights into how your campaigns and agents are performing.
Source: biz30.timedoctor.com
Choosing the Best Calling Software for Outbound Sales
CrazyCall is the phone system for inbound and outbound calls that includes auto dialer (Power dialer only), reporting, call scripts, online monitoring, etc. They provide a browser-based call center solution with lead generation and click-to-call widgets. The lead generation widget effectively connects web visitors with agents, whereas the click-to-call widget (Chrome...
Source: medium.com

Soft UI Dashboard Reviews

We have no reviews of Soft UI Dashboard yet.
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What are some alternatives?

When comparing channels.app and Soft UI Dashboard, you can also consider the following products

CloudTalk - Work locally, grow globally

PlainAdmin - PlainAdmin is an Open-source freemium Bootstrap 5 based vanilla JS multipurpose admin template comes with - all essential dashboard components, pages, UI elements, charts, graphs, libraries and everything you may need for a data-rich backends.

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

Flatlogic - AI-Powered Software Development for Startups and Businesses

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

ArchitectUI - Modern dashboard template for bootstrap 4

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