Software Alternatives & Reviews

Chameleon VS Intercom

Compare Chameleon VS Intercom and see what are their differences

Chameleon logo Chameleon

A platform for better user onboarding. Build, manage and improve product tours without code.

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
  • Chameleon Landing page
    Landing page //
    2023-05-07
  • Intercom Landing page
    Landing page //
    2023-07-05

Chameleon videos

Panther Chameleon, The Best Pet Lizard?

More videos:

  • Review - Chameleon Kit Setup + Review! | My Honest Opinion On The Reptibreeze Chameleon Kit
  • Review - The Chameleon Review - with Tom Vasel
  • Demo - Chameleon - Better User Onboarding

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to Chameleon and Intercom)
User Onboarding And Engagement
Customer Support
0 0%
100% 100
Digital Adoption
100 100%
0% 0
CRM
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Chameleon and Intercom

Chameleon Reviews

15 best user onboarding software you need to try in 2023
As their brand name suggests, Chameleon want to be about product development and customer analytics as much as education or user capture. They’ve devised a workflow that tailors tours to feedback, which should prove popular both with users, for whom the experience is personalized, and app creators, who see an improved conversion and churn rate.

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.
10 best Manychat alternatives in 2024 (free & paid)
Intercom is a solution that provides a customer experience across automation and human support. You can use it to automate some repetitive customer questions and tasks, send proactive messages, free up your team, and save resources. Intercom lets you respond to customer inquiries in the channel they arise or the channel that they prefer.
Source: chatfuel.com
8 Best Usetiful Alternatives and Competitors That Are More Professional
But I have to point out that the features that Intercom does provide are very user-friendly and easy to use. If you are currently using Intercom’s messaging widget already, it is really easy to implement and use Product Tours and start decreasing churn rates.
Source: userguiding.com
Top 10 Lead Generation Agencies In 2023
Intercom is not like other lead generation companies; it provides a Conversational Relationship Platform to manage dealings with current and prospective customers. This is an exceptional instrument for connecting with website guests and transforming them into leads. Utilizing Intercom’s live chat and other tools, you can generate leads from your website.

Social recommendations and mentions

Based on our record, Intercom should be more popular than Chameleon. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Chameleon mentions (3)

  • Ask HN: Who is hiring? (May 2024)
    Chameleon | Fullstack Engineer (Ruby) | Remote before it was cool | $120k - $180k | Full-time | https://chameleon.io. - Source: Hacker News / 9 days ago
  • Ask HN: Who is hiring? (April 2024)
    Chameleon | Frontend Engineer (React) + Fullstack Engineer (Ruby) | Remote before it was cool | $120k - $180k | Full-time | https://chameleon.io Remember those modals, tooltips and checklists you have built but never really wanted to?! With Chameleon, the Product team can WYSIWYG those into your application with just a few clicks. We're a great, growing team looking to hire a Frontend and Fullstack Engineer to... - Source: Hacker News / about 1 month ago
  • Ask HN: Who is hiring? (April 2021)
    Chameleon | Full Stack Rails Engineer + React | Remote before it was cool | Full-time | https://trychameleon.com Remember those modals, tooltips and checklists you have built but never really wanted to?! With Chameleon, the Product team can WYSIWYG those into your application with just a few clicks. We're a great, growing team looking to hire 2 Full Stack Engineers to complement our existing expertise. Take a look... - Source: Hacker News / about 3 years ago

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: about 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
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What are some alternatives?

When comparing Chameleon and Intercom, you can also consider the following products

Appcues - Improve user onboarding, feature activation & more — no code required! Stop waiting on dev and start increasing customer engagement today. Try it for free.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

UserGuiding - User onboarding made easy, for less. Create product walkthroughs in a couple of clicks, without breaking the bank.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Userlane - Digital adoption platform with interactive guidance for software applications allowing anyone to understand and master any software from the get-go.

Drift - A messaging app that helps you grow your business.