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CDK Global VS Aha! Develop

Compare CDK Global VS Aha! Develop and see what are their differences

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CDK Global logo CDK Global

CDK is a leading provider of integrated data and cloud-based software solutions to dealerships and original equipment manufacturers (OEMs) across automotive and related industries.

Aha! Develop logo Aha! Develop

Take back your workflow with a fully extendable agile dev tool
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CDK is a secure, SOC 2-compliant dealership software solution provider whoโ€™s fully integrated for all areas of the automotive dealership โ€” from the Front Office, Back Office, Service and Parts, and all areas in between.

Our mission is to help dealers sell and service more cars and run more efficient operations by developing solutions and services that streamline workflows, most notably the CDK Dealership Xperience Platform.

The following suites are fully integrated into the Dealership Xperience Platform and thoughtfully designed to help elevate the customer experience while running a dealership more effectively:

โ€ข Foundations Suite: Go beyond the DMS with everything you need to run your dealership, including unmatched multi-store Accounting and CDK SimplePay, built for enterprise dealers.

โ€ข Fundamentals Suite: A more streamlined Foundations Suite, built for one-to-two site franchise, independent and used car dealers.

โ€ข Vehicle Inventory Suite: Manage dealership inventory and price more profitability with the power of AI.

โ€ข Modern Retail Suite: Have customers start car buying online and finish in store seamlessly with integrated CRM, Digital Retail and F&I workflows.

โ€ข Fixed Operations Suite: Build trust with to-the-penny RO pricing, video and texting communication platforms, and accurate Parts ordering.

โ€ข Intelligence Suite: Access advanced analytics with predictive insights, comparative analysis and total visibility to your dealershipโ€™s performance.

In addition to powerful technology, CDK is known for fast, high-touch support. Dealers get chat responses in under a minute and phone assistance in under 2 mins. Over 90% of support interactions receive top satisfaction ratings, and 97% of dealers say CDKโ€™s Customer Success teams make it easier to hit their goals.

With 50+ years in the automotive retail industry and serving over 15,000 dealers, CDK is committed to helping dealers find success through powerful, relevant technology.

  • Aha! Develop Landing page
    Landing page //
    2023-05-16

CDK Global features and specs

  • CDK Dealership Xperience Platform
    The CDK Dealership Xperience Platform incorporates a fully integrated series of suites to help you elevate the consumer experience while running your dealership more effectively.
  • CDK Foundations Suite
    At the core of the CDK Dealership Xperience platform is this complete solution set designed to strengthen every part of your dealership from the front to the back.
  • CDK Fundamentals Suite
    Tailored to suit the needs of one-to-two-site franchise dealers and independent auto dealers, the CDK Fundamentals Suite is a proven and scalable core business system empowering dealerships to reach their full potential.
  • CDK Modern Retail Suite
    Consumers expect all transactions to be more convenient. Surpass their expectations with this advanced suite for the CDK Dealership Xperience platform.
  • CDK Vehicle Inventory Suite
    Increase profitability with real-time, AI-enhanced inventory. Streamline your processes and make more informed decisions.
  • CDK Fixed Operations Suite
    Utilize the most comprehensive solution in the industry to build loyalty and maximize Service and Parts revenue. Integrates with the CDK Dealership Xperience platform.
  • CDK Intelligence Suite
    Fine-tune your dealership's performance with advanced analytics, AI and machine learning integrated into the CDK Dealership Xperience platform.
  • Customer Support
    CDK Customer Care Portal provides seamless and efficient access to several support options for all CDK products, including AI-driven self-service, live agent chat, phone support and online case submissions

Possible disadvantages of CDK Global

  • Cost
    The comprehensive nature of CDK Global's solutions often comes with a high price tag, which may be a barrier for smaller dealerships or startups.
  • Complexity
    Given the broad range of features and services, the platform can be complex to navigate and may require significant training and adjustment time for new users.
  • Integration with Non-CDK Products
    While CDK Global offers a wide range of integrated solutions, integrating their platform with non-CDK products can be challenging and sometimes requires additional support.
  • Customization Limitations
    Some users have reported that the level of customization available within the CDK Global platform may not meet their specific needs, leading to potential limitations in functionality.
  • Upgrade and Maintenance Downtime
    The platform occasionally requires maintenance and upgrades, which can result in downtime and affect dealership operations temporarily.

Aha! Develop features and specs

  • Seamless Integration with Aha! Roadmaps
    Aha! Develop integrates tightly with Aha! Roadmaps, allowing product and engineering teams to connect strategy, features, and development work in one unified platform, reducing the need for third-party integrations.
  • Flexible Agile Workflow Support
    The tool supports Scrum, Kanban, and custom workflows, giving engineering teams the flexibility to tailor boards, sprints, and processes to fit their specific development methodology.
  • Visual Reporting and Dashboards
    Aha! Develop offers robust, customizable reporting features including burndown charts, velocity reports, and dashboards that help teams track progress and identify bottlenecks in real time.
  • Strong Customization Options
    Users can customize fields, workflows, statuses, and templates extensively, allowing teams to adapt the tool to their unique processes rather than forcing them into a rigid structure.
  • Centralized Product and Engineering Alignment
    By linking epics, features, and development tasks, it helps bridge the gap between product management and engineering teams, improving visibility and alignment on priorities and timelines.

Possible disadvantages of Aha! Develop

  • Steep Learning Curve
    New users often find the platform complex and overwhelming initially, especially teams unfamiliar with the broader Aha! suite, requiring significant time investment to fully learn its features.
  • Pricing Can Be Expensive
    Aha! Develop's pricing structure, especially when bundled with Aha! Roadmaps for full functionality, can be costly for smaller teams or startups compared to other agile development tools.
  • Limited Standalone Value
    The tool is most powerful when used alongside Aha! Roadmaps, meaning teams that only need development tracking without the product management components may find it less compelling on its own.
  • Interface Can Feel Cluttered
    Some users report that the user interface, with its many features and options, can feel cluttered and less intuitive compared to simpler, more focused development tools like Jira or Linear.
  • Performance Issues with Large Datasets
    Teams managing very large backlogs or numerous projects have reported occasional slowdowns or lag when loading boards, reports, or filtering large volumes of data.

Analysis of CDK Global

Overall verdict

  • CDK Global is considered good for businesses in the automotive industry that are looking for comprehensive technology solutions. Its robust suite of products and long-standing industry experience make it a reliable choice for automotive retailers seeking to optimize their operations.

Why this product is good

  • CDK Global is a well-established provider of integrated technology solutions to the automotive retail industry. It offers a wide range of services, including dealer management systems, digital marketing, and data analytics, which help automotive dealers streamline operations, improve customer experience, and enhance business performance.

Recommended for

  • Automotive dealers
  • Automotive service centers
  • Car rental companies
  • Businesses seeking digital transformation in the automotive sector

Analysis of Aha! Develop

Overall verdict

  • Aha! Develop is a solid choice for teams already invested in the Aha! ecosystem who need agile development and sprint management tightly integrated with product roadmapping, though it may feel like overkill or costly for small teams needing only basic issue tracking.

Why this product is good

  • Seamlessly integrates with Aha! Roadmaps for end-to-end product strategy to execution tracking
  • Supports agile frameworks like Scrum and Kanban with customizable workflows
  • Provides detailed reporting and analytics on sprint velocity, capacity, and progress
  • Enables clear alignment between engineering work and business goals/OKRs
  • Offers robust customization for fields, workflows, and templates
  • Strong integration options with tools like Jira, Slack, and GitHub

Recommended for

  • Product and engineering teams already using Aha! Roadmaps
  • Mid-to-large organizations needing tight alignment between product strategy and development execution
  • Teams practicing agile methodologies like Scrum or Kanban
  • Companies wanting unified visibility across product management and engineering
  • Organizations willing to invest in a premium tool for structured, scalable workflows

CDK Global videos

Why Benzel-Busch Trusts CDK

More videos:

  • Review - How Does CDKโ€™s CRM Drive McGovern Automotive Group Success?
  • Review - CDK Dealership Xperience Helps Car Pros Excel

Aha! Develop videos

No Aha! Develop videos yet. You could help us improve this page by suggesting one.

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Category Popularity

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Automobile Dealership Management
Developer Tools
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Automotive
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Startups
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Reviews

These are some of the external sources and on-site user reviews we've used to compare CDK Global and Aha! Develop

CDK Global Reviews

DealerCue vs. CDK Global: Comparing Dealership Tools
CDK Global operates in numerous industries all over the world. Itโ€™s no surprise that their individual customer support for auto dealers is lacking. Despite their powerful tools, CDK has had trouble modernizing their user experience, leaving customers feeling frustrated and eager to move on. They are trying to improve, but time will tell if they can pull it off in time.
Source: vincue.com
Dealership Management Systems (DMS) and DMS Vendors
ADP currently serves auto, truck, motorcycle, marine, recreational vehicle and heavy equipment dealers throughout North America and internationally. Together with Reynolds and Reynolds (R&R) both vendors capture approximately 80 percent of the DMS market in the US. As one of only three public companies in the DMS industry (the others are Dealertrack and Quorum), ADP Dealer...
Source: gillrie.com

Aha! Develop Reviews

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What are some alternatives?

When comparing CDK Global and Aha! Develop, you can also consider the following products

AutoDealer Plus - AutoDealer Plus is an all-in-one car dealer management software solution with a set of sales tools and integrated F&I products to manage your operations.

Mathnary DMS - Automobile Dealership Management and Car Dealer

Dealertrack - Dealertrack provides digital solutions for automotive retail.

Dealer.com - Online marketing solutions for the automotive industry

RevolutionParts - RevolutionParts provides online e-commerce solutions for the sale of OEM auto part.

Dealer Inspire - Dealer Inspire provides responsive design, schema, snippets, conversion rate optimization and ROI tracking.