Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Freshdesk should be more popular than CDBurnerXP. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
You can use any of the CD burner softwares for making the image. I used to use https://cdburnerxp.se but no idea if it is still good. Source: over 1 year ago
I think you can use https://cdburnerxp.se/ to create VCDs directly from the video files you have. Its been years since I burned any kind of CD so I can't say for sure, but I believe it supports making VCD. Source: almost 2 years ago
CDBurnerXP Go to "Downloads" and choose "More download options", to get the software without PUA/InstallCore. Source: about 2 years ago
Assuming you have a CD-ROM/DVD-ROM drive, you can use a program like ImgBurn or CDBurnerXP to "rip" (copy) the disc onto your computer. Most software will rip as BIN+CUE or ISO. You will be able to use that in a PS1 emulator such as Duckstation or ePSXe. Source: almost 3 years ago
You might find it easier with this 3rd Party App https://cdburnerxp.se/ Be sure to use only name brand CD-R discs, and burn the disc at the slowest Burn Speed for the media. possible. Source: about 3 years ago
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
ImgBurn - What in the Heck is IMG Burn? We all need to copy discs from time to time.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
UltraISO - CD image files are easily created with UltraISO.
LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
Ashampoo Burning Studio - Ashampoo Burning Studio is the latest iteration of Ashampoo's stellar multimedia tool suite.
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.