Software Alternatives, Accelerators & Startups

Capillary Engage Plus VS Perfex CRM

Compare Capillary Engage Plus VS Perfex CRM and see what are their differences

Capillary Engage Plus logo Capillary Engage Plus

Increase conversion & sales with personalized customer engagement & omnichannel retail marketing solutions. Start engaging 1:1 with your customers today!

Perfex CRM logo Perfex CRM

Perfex CRM is an online self-hosted customer relationships management platform that allows you to grow your business with robust integration services.
  • Capillary Engage Plus Landing page
    Landing page //
    2023-06-11

Personalize customer engagement with customer relationship management software. Increase conversion & sales with personalized customer engagement & omnichannel retail marketing solutions.

Connect and Build Relationships with your Consumers.

Consumers want brands to be relevant to them. Increase the effectiveness of your marketing efforts by personally connecting with each consumer over their preferred channels, building relationships at every interaction with Engage+. Create Personalized Customer Journeys with AI-Powered Retail Marketing Solutions. Personalize Customer Engagement with AI-Powered Retail Marketing Solutions.

  • Perfex CRM Landing page
    Landing page //
    2022-12-22

Capillary Engage Plus features and specs

  • Analytics and Reporting
  • Headquarters
    Singapore

Perfex CRM features and specs

  • Customizability
    Perfex CRM offers extensive customization options, allowing businesses to tailor the system to their specific needs. This includes various modules and custom fields.
  • Self-hosted
    Being a self-hosted solution, businesses have full control over their data, which enhances security and allows for deeper customization.
  • Cost-Effective
    Perfex CRM is a one-time purchase software, which can be more cost-effective in the long run compared to subscription-based CRMs.
  • Feature-Rich
    Perfex CRM includes a wide range of features such as project management, invoicing, estimates, and support tickets, making it a comprehensive solution for small to medium-sized businesses.
  • User-Friendly Interface
    The user interface is intuitive and easy to navigate, which reduces the learning curve and enhances user experience.

Possible disadvantages of Perfex CRM

  • Technical Complexity
    Because it is self-hosted, Perfex CRM requires technical knowledge for setup and maintenance, which might be challenging for small businesses without dedicated IT staff.
  • Limited Integrations
    Perfex CRM has fewer third-party integrations compared to larger CRM platforms, which can limit its usability if businesses rely on various external tools.
  • Update and Support
    Updates and support can be less frequent and responsive compared to larger, subscription-based CRM services, potentially leading to issues if there are bugs or necessary feature updates.
  • Scalability
    While suitable for small to medium-sized businesses, Perfex CRM might not scale as effectively for larger enterprises with more complex needs.
  • Mobile App Limitation
    The mobile app for Perfex CRM is not as robust as its web counterpart, which can be limiting for users who need to manage their CRM on-the-go.

Analysis of Perfex CRM

Overall verdict

  • Perfex CRM is a solid choice for businesses looking for a customizable and feature-rich CRM solution. Its flexibility and range of built-in tools make it suitable for small to medium-sized businesses that need a robust solution at an affordable price point. However, the self-hosted aspect may require technical expertise for setup and maintenance, which could be a drawback for some users.

Why this product is good

  • Perfex CRM is considered good by many users because it offers a comprehensive suite of tools for managing customer relationships, including project management, invoicing, support, and task management. It is particularly praised for its customization options, extensive feature set, and relatively affordable pricing. The self-hosted nature provides businesses with more control over their data and the opportunity to customize the CRM to fit their specific needs.

Recommended for

  • Small to medium-sized businesses
  • Companies looking for a self-hosted CRM solution
  • Organizations that require extensive customization
  • Businesses needing a comprehensive suite of CRM features including project management and invoicing

Capillary Engage Plus videos

Capillary Campaign Manager - Make every customer engagement a personalized experience

Perfex CRM videos

Best Crm Software For Small Business: Perfex CRM | BYOB 4/3

Category Popularity

0-100% (relative to Capillary Engage Plus and Perfex CRM)
CRM
11 11%
89% 89
Customer Engagement
100 100%
0% 0
Sales
12 12%
88% 88
Business & Commerce
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Capillary Engage Plus and Perfex CRM

Capillary Engage Plus Reviews

We have no reviews of Capillary Engage Plus yet.
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Perfex CRM Reviews

  1. Shijin abdul latheef
    ยท Manager at Craftspot Designs ยท
    Excellent CRM for Freelancers & Small Businessess

    Perfex has helped us a long way since the beginning and it is a wonderful application. Why i mentioned for freelancers and small businesses is, it can help you track and deal with all the customers. It also includes stripe payment gateway. As a freelancer, often for existing clients we need to send proposal and get their acceptance. With this, each proposal links can be generated that can be shared with the customer and the customer can sign in digitally online. The cons i feel is if you are trying to scale the organization and wants a single point to manage your HR, Book keeping, this becomes difficult.

    ๐Ÿ Competitors: Odoo
    ๐Ÿ‘ Pros:    Stripe payment integration|Proposal online links|Manage projects|Many integration available|Google calender integration|Customer statements
    ๐Ÿ‘Ž Cons:    No hr module|No bookkeeping module

What are some alternatives?

When comparing Capillary Engage Plus and Perfex CRM, you can also consider the following products

Oracle Siebel CRM - Discover how Oracle's Siebel applications are designed to address the most complex business requirements. They provide comprehensive business and industry solutions, enabling organizations.

Pipeliner CRM - Pipeliner CRM empowers small to medium-sized sales teams to close more deals and lower risk. Implementation and training are a breeze. Mac & Windows.

Fluentgrid CRM - Fluentgrid CRM offers an integrated customer communication toolset for continuous engagement with utility consumers.

Zoho CRM - Omnichannel CRM for Businesses of all sizes

Adobe Marketing Cloud - End-to-end digital marketing

Insightly - Insightly is the easy, powerful and affordable online Customer Relationship & Project Management Software used by over 400,000 small businesses world wide