Software Alternatives, Accelerators & Startups

Canva VS Zoho Desk

Compare Canva VS Zoho Desk and see what are their differences

Canva logo Canva

Canva is a graphic-design platform with a drag-and-drop interface to create print or visual content while providing templates, images, and fonts. Canva makes graphic design more straightforward and accessible regardless of skill level.

Zoho Desk logo Zoho Desk

Industry's first context-aware Helpdesk Software
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  • Canva Landing page
    Landing page //
    2023-01-10

Canva is a web-based design platform allowing users to quickly and easily create stunning visuals. With various templates and tools, businesses can create professional designs for social media posts, presentations, flyers, and more. Canva also allows users to save templates and collaborate with other designers, making it great for teams working together on projects. Not only is Canva easy to use, but it is also affordable, making it an excellent option for businesses on a budget. Use Canva Teams to connect with your team members and work on a project from different locations, making tracking progress and managing deadlines easy. You can also upload and store files, assign tasks, and communicate with each other in one centralized place. With Canva Teams, you can quickly and easily create stunning visually pleasing visuals that effectively communicate the project's message.

  • Zoho Desk Landing page
    Landing page //
    2020-05-27

Zoho Desk is the award-winning, context-aware help desk software along with multichannel capabilities. Zoho Desk packs advanced multi-stakeholder process management, embeddable self-service, a powerful AI assistant, and brings together all the tools and context your teams need to deliver great customer service.

Canva

Website
canva.com
$ Details
freemium $12.99 / Monthly (Pro)
Platforms
-
Release Date
2013 August
Startup details
Country
Australia
City
Sydney
Founder(s)
Mel Perkins, Cliff Obrecht, Cameron Adams
Employees
2,000 - 4,999

Zoho Desk

Website
zoho.com
$ Details
freemium $12.0 / Annually ($12 USD/monthly on Annual Subscription.)
Platforms
Cloud Web iOS Android
Release Date
-

Canva features and specs

  • Document Creation: Writing AI
  • Custom Prints: Over 30 products to pick from
  • Presentations: magic shortcuts, animations, recording
  • Websites: Performance Tracking
  • Video Editor: One-click video background remover, animations
  • Social Media Content Creation: Resizing options, content planner
  • Whiteboards: Flowcharts, planning, and brainstorming

Zoho Desk features and specs

  • Omnichannel: Email, Telephony, Social, Customer Portals, Web forms, Live chat
  • Zia - Artificial Intelligence: With Zia, stay on top of every aspect of your customer service effort.
  • Embeddable Self-service: With the ASAP plugin, embed customer self-service capabilities to your Website and Mobile Apps.
  • Multibrand Help Center: Create a distinct self-service portal for each brand's customers.
  • Knowledge Base: Create a repository of solutions for commonly asked questions.
  • Agent Productivity: Collaborate, communicate, and secure those customer relationships
  • Automations: Ticket Assignment, Workflow, Layouts, SLAs & Escalations.
  • Blueprint: Manage complex cross-functional service processes efficiently.
  • Marketplace and Platform: Use extensions to embed interactive widgets into the Zoho Desk interface.
  • Reports and Dashboards: Use detailed reports and dashboard visualisations to monitor your team's performance.
  • Time Tracking: Keep track of time spent on every ticket and task.
  • Security: Balance between protecting customer data and giving your team enough flexibility
  • Developer Platform: REST API, Widgets, Web and Mobile SDK, Custom Functions.
  • Mobile Apps: With the Zoho Desk app for iOS and Android, agents can catch up, collaborate and provide top-notch customer support, wherever they are.

Canva videos

Canva Review

More videos:

  • Review - Canva Pro | 7 Reasons To Upgrade To Canva Pro

Zoho Desk videos

Keep the spirit of customer centricity alive with Zoho

More videos:

  • Review - What is Zoho Desk? - An Overview
  • Review - Automate your customer service process with Zoho Desk
  • Review - Cutting Customer Service Time In Half By Implementing Zoho Desk
  • Review - Zoho Desk Delivers Significant Reliability Improvements For IT Company
  • Review - 5paisa delivers mobile-first customer service with Zoho Desk
  • Review - Zoho Desk Review: Okay for what it is
  • Tutorial - Zoho Desk Introduction To Tickets Tutorial - 2021

Category Popularity

0-100% (relative to Canva and Zoho Desk)
Design Tools
100 100%
0% 0
Customer Support
0 0%
100% 100
Graphic Design Software
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

Share your experience with using Canva and Zoho Desk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Canva and Zoho Desk

Canva Reviews

  1. Good

    good

  2. Best Blog Image Generator

    I consistently use Canva to create featured images for my blog. The free version itself is amazing.

    🏁 Competitors: DesignCap
    👍 Pros:    Free elements|Free templates|Easy logo creation
  3. A app where you make your profile by your own

    User friendly app for beginners, also their features are easy to use, and they have fun features too. Also they have multiple templates whatever you make you have many options. Also they support beginners in start.

    🏁 Competitors: PicMonkey
    👍 Pros:    Variety of graphics|Advanced features
    👎 Cons:    Download music from deezer premium

The 13 Best Free PDF Editors (February 2024)
Unlike most free tools, Canva lets you fully edit text, and you don't need to sign up to do it. Click any text area to change what the text says and to adjust the font type, size, and color. You can also add hyperlinks to text and other objects, and special fonts are available to easily type out your signature.
10 Best AI Background Removers for Flawless Edits in 2023
Canva offers two primary pricing tiers. For the individual, Canva Pro is priced at $14.99 per month or $119.99 for a whole year. Should you need a platform for collaborative work, Canva caters to teams as well. It offers a team package at $29.99 per month - this price covers up to five team members. For an annual option, teams can avail it at $300 per year, good for the...
Source: picofme.io
10 Best Resume Builders to Jumpstart Your Career
As you may have guessed, Canva’s resume builder is design-driven, meaning you can design a resume without having to pay a graphic designer. The service is fairly easy to use, and with just a few clicks, you can change fonts, color, layout, or add graphics to suit the job description.
Source: traqq.com
Top 5 Apps for Making Video Thumbnails
With over 55 million monthly active users, Canva has sealed its spot as one of the most popular design tools on the internet. Its core strength lies in its versatility, helping creators design anything, including logos, social media post templates, presentations, thumbnails, and much more.
10 Best Video Editing Software for Beginners
The best part about Canva is the high degree of customizability. Don't like the color of the graphics and stickers in the templates? You can pick other colors from the swatch. What's even better, you can select a color scheme in the Styles tab, and Canva will intelligently match the colors for all the graphic elements on your video clips.

Zoho Desk Reviews

  1. Excellent Ticketing software with clean interface

    What I like the most is that it really is very intuitive and easy to use. It helps to control the tracking of every ticket in a easy way. Also one can import its customers without any problem. It has many other tools that can be useful regardless the item which company is using on day to day basis. It can start a live chat with the user and can go straight creating a ticket from this internment. Ticket tracking and escalation matrix enables company to track and manages customer complaints on time.

    👍 Pros:    Easy user interface|Multiple channels|Knowledge base|Customer support|Highly customizable
    👎 Cons:    Need more image manipulation feature
  2. April 2020 Inexpensive Customer Service Software

    Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy. Zoho has an excellent suite of products and this one is no exception! Easy to use (the basics at least). And, it's very inexpensive.

    🏁 Competitors: Zendesk, Salesforce Service Cloud
    👍 Pros:    Easy user interface|Great customer support|Highly customizable
    👎 Cons:    Few features are in beta
  3. Vincy Dahiya

    Previous to using Zoho, we were managing all our CS in our email inbox. We used Zoho Desk when starting out when we needed a way to manage customer support outside of email. Zoho Desk is a basic customer support software - great that there is a free version for starting out.

    🏁 Competitors: Zendesk
    👍 Pros:    Easy to handel software setup|Easy to use interface|Automation and custom functions|24/7 support (chat and phone)

10 Best Freshdesk Alternatives for Businesses in 2024
Zoho Desk provides a centralized platform for handling customer queries, support tickets, and other related activities. Moreover, integrating Zoho Desk with your customer service can streamline your customer service operations.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If you're considering Zoho Desk, you might want to take a look at our run-through of the best Zoho Desk alternatives, and see whether it's right for you.
Top 13 Freshdesk alternatives and competitors for 2024
Zoho Desk is a cloud-based help desk solution. Zoho offers a wide range of products, including customer service, marketing, finance, IT, project management, and developer platforms. Because Zoho is a full-suite CRM and supports products for many use cases, you may not get the level of depth and expertise as you would with a best-in-breed CX solution.
Source: www.zendesk.com
11 Best Customer Service Software & Apps You Need in 2022
Zoho Desk is the omnichannel help desk software product of Zoho (which, by the way, has a CRM if you’re interested in that too). It’s used by more than 50,000 businesses worldwide. Zoho Desk is an ideal solution for large companies with a complicated structure, many products, and a high volume of support requests. One feature unique to this software is the ability to...
Source: krisp.ai
The Best Help Desk Software in 2020
Zoho Desk offers automated tasks, live chat, and an AI to help with various tasks, like speaking to customers over a call, sharing contextual data, and auto-tagging. It also offers social media integration (so you can keep track of potential support situations all from the help desk interface). Zoho also offers a consolidated interface that holds all communication associated...
Source: www.jitbit.com

Social recommendations and mentions

Based on our record, Canva seems to be a lot more popular than Zoho Desk. While we know about 221 links to Canva, we've tracked only 1 mention of Zoho Desk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Canva mentions (221)

  • Canva / Google SSO / GoGuardian
    Anyone else using GoGuardian and have Canva setup as an App with SSO-integration to Google? We have Canva configured to appear in the Google "waffle" menu as an option, set to sign in with Google SSO. It all works fine, except today for some reason it's failing, but only when the GoGuardian VPN/Proxy app is active in the browser (so for all our students and faculty). When I test with a system that doesn't have... Source: 8 months ago
  • Open Source tool to create videos like canva.com
    Is there any open source tool to create videos in bulk like canva.com? Source: 8 months ago
  • Genuine Question
    You can use canva.com there's a huge amount of different fonts. Source: 12 months ago
  • Logo for Startups
    I first experimented few ideas on https://canva.com and then created on GIMP for free for https://upvpn.app. Source: 12 months ago
  • First official logo for Rick and Michonne 🥴 via Twitter
    No it's not fine, the logo was done in 2 minutes on canva.com this is bullshit. Source: 12 months ago
View more

Zoho Desk mentions (1)

What are some alternatives?

When comparing Canva and Zoho Desk, you can also consider the following products

Piktochart - Piktochart for Business Storytelling

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

PicMonkey - PicMonkey is a feature-rich online photo editor that works right in your browser; no downloads...

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Lucidpress - Lucidpress is a web-based design and layout application that enables anyone to create beautiful...

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!