
Canny.io
Upvoty
UserVoice
Featurebase
productboard
Nolt.io
Frill
BareMetrics
tryinstance
Whop
Skool
Circle.so
Mighty Networks
Discord
Kajabi
Rocket.Chat
Instance is a branded community platform for businesses and creators that runs on their own domain. It combines memberships, Stripe payments, paid roles, chat, voice, storefronts, push notifications, email, moderation, and automation. Visitors can explore public areas before registering, purchase access in one tap, and receive the correct permissions immediately. An assistant and Bot API can manage members, products, channels, permissions, and community workflows. Instance is designed for operators who want direct control over their customer relationships instead of running their business inside a third-party social platform.
Canny.io
tryinstanceProduct managers, software development teams, startups, and companies that want to engage their user base in the feedback process and prioritize feature development based on real customer input.
tryinstance's answer:
Instance is built for serious operators whose revenue, retention, or customer experience depends on community. That includes creators, educators, membership businesses, agencies, professional networks, SaaS companies, paid groups, clubs, and organizations selling access, expertise, content, software, or services. It is especially valuable for teams that want a branded product on their own domain, direct access to members, native payments and permissions, and the ability to automate operations without surrendering the customer relationship to a third-party platform.
tryinstance's answer:
Instance is built as a secure multi-tenant cloud platform using modern progressive web app technology, real-time messaging and voice infrastructure, Stripe Connect, role-based access control, push notification and email delivery systems, REST APIs, webhooks, bot events, and AI-assisted operations. These technologies are integrated around one identity, payment, and permissions model so changes in commerce or membership state are reflected across the product immediately.
tryinstance's answer:
Choose Instance when the community is the business, not just a conversation layer. Operators get their own domain, brand, member accounts, Stripe relationship, permissions, storefronts, push subscriptions, email reach, and automation. Prospects can inspect public areas before registering, buy access inside the experience, and enter with the correct role immediately. In measured cold-traffic tests, this lower-friction path has converted two to three times better than the alternatives it replaced. Instance also unifies commerce, communication, access, moderation, and AI operations, eliminating the fragmented stack and platform dependence common to marketplace, course, and chat products.
tryinstance's answer:
Instance gives a business its own branded community app on its own domain, with the entire member relationship under one operating system. Public community previews, one-tap purchasing, Stripe-connected access, roles, storefronts, chat, voice, push notifications, email, moderation, analytics, webhooks, bots, and AI operations all share the same identity and permission model. A payment can grant access immediately, an announcement can reach the app, phone, and inbox, and automation can manage the community through the same controls used by the product. Instance is not another page inside a marketplace. It is the infrastructure for owning and operating the business directly.
tryinstance's answer:
Instance works with a growing group of community operators and internet businesses. Many run private or paid communities, so customer names and operating metrics are not disclosed publicly.
tryinstance's answer:
Instance began with a simple conclusion: an internet business should not have to rent its customers from the platform that hosts its community. Existing products split identity, payments, access, messaging, notifications, moderation, and automation across disconnected services, while the operator remains dependent on someone else's account system and rules. Instance was built from the ownership model outward. The result is a complete branded application where discovery, purchase, access, engagement, retention, and automation operate as one system controlled by the business.
Based on our record, Canny.io seems to be more popular. It has been mentiond 43 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
So I have been looking at what already implements it. Canny and Featurebase both do dedup, but their pricing scales with tracked users or admin seats. Fider is open source but is a feedback board only, with no roadmap or changelog attached. FeedLog is the closest to what I described here: MIT licensed, self-hostable, and it runs the similarity search at input time rather than as a batch job, which is the part I... - Source: dev.to / 12 days ago
What's the difference between this and like https://canny.io/ ? - Source: Hacker News / over 1 year ago
This is a slightly different feature set, but being more customer feedback centric rather than OKR centric might be worth considering: https://canny.io/. Source: over 2 years ago
Solutions like canny.io makes >$2M in ARR. My aim is to create product combining some features from canny and wiredash. Source: over 2 years ago
Researched the market and found https://wiredash.io/ - which is great tool, but it costs so much. 99 usd monhtly is.... 5 hours of work in Poland, where I live. Also I want to share project roadmap with my users inside it. Something like https://canny.io/ integrated into app. Source: over 2 years ago
Upvoty - User feedback in 1 simple overview ๐ฅ
Whop - Communities and software to help you earn online
UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.
Skool - Community Platform for Creators
Featurebase - The all-in-one toolkit for managing your customer feedback.
Circle.so - Bring together your discussions, memberships, and content. Integrate a thriving community wherever your audience is, all under your own brand.