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Canny.io VS Shift

Compare Canny.io VS Shift and see what are their differences

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Contents:
  1. ยป Base Details
  2. ยป Videos
  3. ยป Reviews
  4. ยป Alternatives

Canny.io logo Canny.io

Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap.

Shift logo Shift

Your power browser. One window for everything you do on the internet. The first browser to integrate your web apps into one seamless experience.
  • Canny.io Landing page
    Landing page //
    2023-09-14
  • Shift Landing page
    Landing page //
    2022-08-03

Tired of logging in and out of multiple accounts? Shift users enjoy single-click access to over 1000+ of the Webs most popular applications, extensions, mail accounts, and cloud services. Shift is the productivity hack that changes everything for entrepreneurs, CEO's and teams. Manage all of your apps, social media and email accounts from one beautiful desktop app.

Canny.io features and specs

  • User Feedback Management
    Canny offers a centralized platform for collecting, organizing, and prioritizing customer feedback. This streamlines the process of understanding user needs and determining what features to build next.
  • Roadmap Transparency
    Canny allows companies to share their product roadmaps with their users, increasing transparency and trust. Users can see what features are planned, in progress, or completed.
  • Engagement
    By allowing users to vote on features and suggestions, Canny increases user engagement and makes them feel involved in the product development process.
  • Integrations
    Canny integrates with various popular tools like Intercom, Slack, and GitHub, enabling seamless workflows and better team collaboration.
  • Analytics
    Canny provides analytics and reporting tools to help teams understand trends in user feedback and make data-driven decisions.
  • Seamless Integration
    The integration between Canny and Intercom is seamless, allowing for easy setup and interaction. It enables teams to use both tools without having to constantly switch contexts.
  • Improved Product Development
    By gathering insights directly from users, product teams can make informed decisions, leading to improved product features and functionality that closely align with user needs.
  • Customer Engagement
    Engaging with customers becomes more streamlined, as Canny provides a platform within Intercom for users to submit their ideas and see progress, thereby increasing transparency and trust.
  • Centralized Feedback System
    Canny consolidates feedback from various channels into a single location, making it easier to track, analyze, and act upon without switching between different platforms.
  • User Engagement
    Canny Changelog allows companies to keep their users engaged by providing continuous updates on product features and improvements, making users feel involved in the development process.
  • Streamlined Communication
    This tool centralizes communication about product updates, ensuring that users and stakeholders receive consistent and clear information through one platform.
  • Feedback Loop
    Integrating changelogs with feedback features allows developers to capture user reactions to new updates, thereby creating a beneficial feedback loop for future development.
  • Customization
    Canny Changelog offers customization options, enabling businesses to tailor the appearance and content to fit their branding and specific audience needs.
  • Easy Integration
    The product changelog can be easily integrated into existing workflows and platforms, making it a seamless addition to a company's software ecosystem.

Possible disadvantages of Canny.io

  • Cost
    Canny is a paid service and the cost can be a barrier for small startups or companies with limited budgets.
  • Ramp-up Time
    New users and teams might require some time to fully understand and utilize all the features that Canny offers, which could involve a learning curve.
  • Limited Customization
    Some users may find the platform's customization options somewhat limited, which could be a constraint for companies with very specific needs or workflows.
  • Dependency on User Participation
    The effectiveness of Canny heavily relies on user participation. If users are not actively providing feedback or voting, the tool's utility can diminish.
  • Feature Scope
    Canny's focus is on feedback management and roadmapping, but it doesnโ€™t cover other aspects of product management like task tracking or sprint planning, which might necessitate additional tools.
  • Learning Curve
    New users might encounter a learning curve when familiarizing themselves with Canny and its integration with Intercom, which may take some time to get used to efficiently.
  • Potential Overlap
    For companies already using other feedback management systems, Canny could create overlap, leading to confusion and potential data redundancy.
  • Cost Considerations
    Depending on the pricing structure of both Canny and Intercom, the integration may lead to higher costs, which could be a consideration for smaller businesses or startups.
  • Dependency on Intercom
    Companies that are looking to switch away from Intercom might find themselves tied to the platform due to the deep integration with Canny, potentially limiting flexibility in choosing communication tools.
  • Cost Implications
    Depending on the pricing structure, the use of Canny Changelog might lead to additional costs for a company, which could be a factor for smaller businesses or startups.
  • Overhead for Management
    Managing and regularly updating the changelog can introduce extra overhead for product teams, who must ensure timely and accurate entries.
  • Dependency on External Tool
    Relying on an external tool for changelogs may pose a risk if there are service disruptions or if the tool's features change in ways that don't align with business needs.

Shift features and specs

  • Centralized App Management
    Shift allows users to manage multiple email accounts and apps from a single platform, reducing the need to switch between tabs and windows.
  • Unified Interface
    The application provides a unified and organized interface that helps users keep their workspace tidy and efficient.
  • Custom Integrations
    Shift supports various third-party integrations, such as Google Drive, Slack, and Trello, enhancing productivity by consolidating tools in one place.
  • Cross-Platform Availability
    Shift is available on multiple operating systems, including Windows, macOS, and Linux, making it accessible for a broad range of users.
  • Robust Notification System
    The application provides customizable notifications, ensuring users are alerted to important emails and updates without being overwhelmed.

Possible disadvantages of Shift

  • Subscription Cost
    Shift requires a subscription for premium features, which might be a downside for users looking for a fully free solution.
  • Resource Intensive
    The application can be quite resource-intensive, potentially slowing down older or less powerful computers.
  • Occasional Sync Issues
    Some users have reported occasional synchronization issues with connected apps and accounts, which can be disruptive for workflow.
  • Limited Customization Options
    While Shift offers a unified interface, it lacks extensive customization options for users who prefer a more personalized workspace.
  • Learning Curve
    New users might face a learning curve when getting accustomed to all the features and integrations that Shift offers.

Analysis of Canny.io

Overall verdict

  • Canny.io is a solid choice for teams looking to streamline their product feedback process and ensure they are focusing on the features that matter most to their users. It is well-regarded for its ease of use, integration capabilities, and ability to provide actionable insights from customer feedback.

Why this product is good

  • Canny.io is generally considered a good tool because it facilitates customer feedback, helps prioritize product features, and enhances communication between product teams and users. It offers features like voting on suggestions, a changelog to communicate updates, and a roadmap to provide transparency, making it especially useful for software development and product management teams.

Recommended for

    Product managers, software development teams, startups, and companies that want to engage their user base in the feedback process and prioritize feature development based on real customer input.

Analysis of Shift

Overall verdict

  • Shift is a good option for those looking to buy or sell a used car with minimal hassle and want a service that is transparent about vehicle conditions and pricing. However, like any service, experiences can vary depending on location and specific interactions, so it is advisable to read up on recent customer reviews for the most current insights.

Why this product is good

  • Shift (shift.com) provides a convenient and efficient platform for buying and selling used cars. It offers detailed vehicle inspections, transparent pricing, and a seamless online purchasing process. This can save time and effort compared to traditional car dealerships. Additionally, Shift provides a return policy and warranty options, which add a level of security and trust for buyers.

Recommended for

  • People who prefer online transactions for car purchases.
  • Individuals looking for a streamlined car-buying process.
  • Those who want transparent pricing and detailed vehicle information.
  • Customers who appreciate a return policy and warranty options.

Canny.io videos

+ Add

How to Collect Customer Feedback Using Canny.io

More videos:

Shift videos

+ Add

Shift - An Honest Review Of This Productivity App

More videos:

  • Review - Shift 3.0 Review: Productivity over 9000!!!
  • Review - Shift - Streamline Your Workflow - Time For A Moan
  • Review - SHIFT BY HUGH HOWEY REVIEW [Silo Book 2]! Exploring the Intriguing Sequel!
  • Review - The Shift | Review
  • Review - The Shift (2023) Movie Review

Category Popularity

0-100% (relative to Canny.io and Shift)

Canny.io

Shift

Customer Feedback
100 100%
Customer Feedback
0% 0
Productivity
0 0%
Productivity
100% 100
User Feedback
100 100%
User Feedback
0% 0
Email
0 0%
Email
100% 100

User comments

Share your experience with using Canny.io and Shift. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Canny.io and Shift

Canny.io Reviews

10 Best Canny Alternatives and Competitors in 2025
UserVoice is a Canny.io alternative that dives deeper into customer feedback. While Canny offers feedback based on upvoting, UserVoice goes further by collecting feedback from multiple avenues including email, questionnaires, chat, and automated feedback forms. Use this tool to leverage user feedback and build more innovative products. โš’๏ธ
Source: clickup.com
Top 10 FeatureBase alternatives you should evaluate in 2024
Canny stands out as a popular solution for enterprise-level clients seeking robust product roadmap and feature request capabilities. Beyond its core functionalities, Canny (opens in new tab) has an enhanced user interface and seamless user experience, suitable mainly for large-scale businesses. Canny is a b2b customer feedback tool that lets you track which customers want...
Source: featureos.app
17 Best Canny Alternatives in 2024
If you're a founder, product manager, or part of a product team evaluating tools to manage customer feedback and feature requests, you've likely come across Canny. But before settling on Canny, it's worth exploring some of the top Canny alternatives available in 2024.
Source: supahub.com
18 Best Idea Management Software to Facilitate Innovation 2023
Canny is an AI tool that helps teams capture, organize, and analyze product feedback so they can better understand what their customers want to see. Canny allows you to add relevant company data from other work tools, categorize feedback based on use cases, and filter the requests you see rolling in so no customer request goes untouched.
Source: clickup.com
30+ Customer Feedback Tools comparison
The coverage rate metric measures the percentage of users that have provided you with feedback. UserVoice reports that at least 15% coverage rate is considered satisfactory with typical rate ranging up to 50%. While Canny customers see a typical rate of 5%.
Source: clearflask.com

Shift Reviews

  1. Rentu.co
    ยท Working at Rentu.co ยท
    Intuitive Productivity tool

    The $100 USD is definitely hard to justify for most SaaS tools these days. But I gotta say Shift is one of the programs worthy of its price tag.

    Our small team of 3 use Shift as a consolidating tool for all our email and app accounts. Keeps everything in one place without the need to login on all these different tabs on Chrome.

    Can't really speak for the free version and the email only version, but the $99 tier subscription with the apps looks like to be the best bang for your buck.

    ๐Ÿ Competitors: Wavebox
Choosing between Shift and Rambox? We can help
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Source: rambox.app
10 Best Alternatives to Microsoft Outlook to Try in 2023
Shift's unified solution can be an excellent option for teams that want to increase productivity, streamline communication, and have everything they need to work in one place. But setting everything up takes time, and you don't get the same simplicity and convenience as you can expect with Outlook.
Source: mysignature.io
11 Top Outlook Alternatives to Try
Shift has a free version that allows two email accounts, one app, and shared workspaces. The premium versions also allow you to add Chrome extensions and Google services, among other features.
Source: kinsta.com
10 BEST Outlook Alternatives in 2023
Shift is an email client for Windows 10 that helps you to manage multiple workflows. It allows you to create custom workspaces inside Shift and invite people to collaborate.
Source: www.guru99.com
Franz Not Working ? Try These Best Franz Alternatives! [2023]
Shift is a desktop application for simplifying and collaborating across accounts and workflows. Anyone who does the most of their work online should use Shift, especially those who manage numerous emails and web applications. With the help of the desktop program Shift, you may combine many emails and web applications into one simple platform.
Source: viraltalky.com

Social recommendations and mentions

Based on our record, Canny.io should be more popular than Shift. It has been mentiond 42 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Canny.io mentions (42)

  • Show HN: I Built a Customer Feedback Tool
    What's the difference between this and like https://canny.io/ ? - Source: Hacker News / over 1 year ago
  • Affordable product management tool to track OKR and product roadmaps
    This is a slightly different feature set, but being more customer feedback centric rather than OKR centric might be worth considering: https://canny.io/. Source: over 2 years ago
  • Feedback SaaS platform dedicated to Flutter - rate my idea
    Solutions like canny.io makes >$2M in ARR. My aim is to create product combining some features from canny and wiredash. Source: over 2 years ago
  • Feedback SaaS platform dedicated to Flutter - rate my idea
    Researched the market and found https://wiredash.io/ - which is great tool, but it costs so much. 99 usd monhtly is.... 5 hours of work in Poland, where I live. Also I want to share project roadmap with my users inside it. Something like https://canny.io/ integrated into app. Source: over 2 years ago
  • Ask HN: Who is hiring? (November 2023)
    Canny | Software Engineer | REMOTE | Full-time | https://canny.io Canny helps software companies keep track of feature requests to build better products. * Early-stage startup, 17 person team, $3m+ annual recurring revenue * 100% remote, distributed across US, Canada, Spain, Turkey * Bootstrapped and profitable https://careers.canny.io/?utm_source=hn Why work at Canny: https://canny.io/blog/work-at-canny/. - Source: Hacker News / over 2 years ago
View more

Shift mentions (20)

  • How do you guys have access the office portal for multiple MSP tenants at the same time?
    GDAP, but for those helpdesk staff who we need to give segmented access (I.e. Certain staff who canโ€™t access certain customers) we use Shift (https://tryshift.com/) Shift also has the added benefit of allowing Google Workspace admin from the same console, also access to our PSA, RMM, IT Glue etc. Itโ€™s just a tricked-up Chrome browser under the hood, but super slick in practice. Source: about 3 years ago
  • Tech Stack
    Tryshift.com โ€“ a browser with easy switch between multiple google accounts + pinned apps. Source: over 3 years ago
  • Multiple Store Management
    Check out shift here. https://tryshift.com/. Source: over 3 years ago
  • Multi messenger on Mac
    Is there any app that allow me to log in multiple facebook accounts in one app? I have multiple accounts and switching between them is tiring. I remember when Yahoo was still popular, there were some apps that did the thing. I find an app that on the website tryshift.com, have people here used it yet? Please give me some advice. Source: over 3 years ago
  • Looking for a "daily email digest" tool.
    That being said, why not use a tool like shift https://tryshift.com ? It allows you to access email and slack in one application interface. Source: over 3 years ago
View more

What are some alternatives?

When comparing Canny.io and Shift, you can also consider the following products

Upvoty - User feedback in 1 simple overview ๐Ÿ”ฅ

Rambox - Digital workspace organizer that allows you to unify as many applications as you want, all in one place. It is perfect for those who care about productivity while working with many business and personal apps.

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

Thunderbird - Thunderbird is a free email application that's easy to set up and customize - and it's loaded with great features!

Featurebase - The all-in-one toolkit for managing your customer feedback.

Kiwi for Gmail - Kiwi for Gmail is a desktop application for Mac and Windows devices that takes the Google Workspace tools you use every day , like Gmail, Drive, Calendar, Docs, Sheets and Slides and transforms them into a desktop office suite.

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