Software Alternatives, Accelerators & Startups

CallApp VS Userback

Compare CallApp VS Userback and see what are their differences

Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

CallApp logo CallApp

Free Caller ID & Call Blocker app that allows mobile users to block phone calls, identify calls, blacklist unwanted callers and much more.

Userback logo Userback

Userback empowers product teams to collect, understand, and act on user feedback with unprecedented speed and clarity.
  • CallApp Landing page
    Landing page //
    2022-12-18

CallApp is a Free Caller ID and Call Blocker app that allows mobile users to block phone calls, identify telemarketing calls, record phone calls, blacklist unwanted callers and much more. CallApp is one of the most comprehensive caller ID apps with the ability to identify over a billion unknown callers and update your contacts with full info from social media platforms.

  • Userback Collect user feedback
    Collect user feedback //
    2024-08-15
  • Userback Launch targeted user surveys
    Launch targeted user surveys //
    2024-08-15
  • Userback Watch session replays to better understand issues
    Watch session replays to better understand issues //
    2024-08-15
  • Userback Manage feedback and resolve issues faster
    Manage feedback and resolve issues faster //
    2024-08-15
  • Userback Integrate with your favorite tools
    Integrate with your favorite tools //
    2024-08-15

Userback is a powerful visual feedback and bug-tracking platform tailored for SaaS teams looking to enhance their product development process. With Userback, you can easily capture and manage user feedback through annotated screenshots, session replays, and customizable surveys. This ensures that every piece of feedback is actionable, helping you identify and resolve issues quickly.

Designed to integrate seamlessly with popular project management tools like Jira, Trello, Asana, and Slack, Userback streamlines communication and ensures that feedback is delivered directly to your teamโ€™s workflow. Whether you're building new features or refining existing ones, Userback provides the insights needed to create products that resonate with your users.

Userback's intuitive interface and powerful automation features make it easy to prioritize and act on feedback, enabling teams of all sizes to build better products faster. Whether you're a product manager, designer, or developer, Userback helps you stay connected with your users, delivering the data you need to improve user satisfaction and drive product success.

Userback

$ Details
freemium
Platforms
Web Browser Google Chrome Firefox Wordpress Internet Explorer Edge Safari
Startup details
Country
Australia
State
Queensland
City
Brisbane
Founder(s)
Lee Le, Jonathan Tobin, Matthew Johnson
Employees
10 - 19

CallApp features and specs

  • Comprehensive Caller ID
    CallApp provides extensive caller identification using a large database, helping users avoid spam calls and identify unknown numbers.
  • Call Recording
    The app includes a built-in call recording feature, allowing users to record and store their phone conversations for future reference.
  • Advanced Call Blocking
    Users can block spam calls and blacklist specific numbers, reducing the amount of unwanted calls they receive.
  • Complete Contact Management
    CallApp offers tools to manage contacts, merge duplicates, and keep phonebooks organized.
  • Social Media Integration
    The app connects with social media accounts to provide enriched information about contacts, such as recent updates and profile pictures.

Possible disadvantages of CallApp

  • Privacy Concerns
    The extensive data collection and requirement for numerous permissions have raised privacy issues among some users.
  • In-App Advertisements
    The free version of CallApp includes advertisements, which can be intrusive and detract from the user experience.
  • Potential Legal Issues with Call Recording
    Call recording laws vary by region, and users must ensure they comply with local regulations, which can be a legal challenge.
  • Battery Drain
    Running CallApp in the background can result in higher battery consumption, which may be a concern for users with limited battery life.
  • Subscription Cost
    While the app offers a free version, advanced features require a subscription that can be costly for some users.

Userback features and specs

  • Screenshot Capturing
  • Screen Recording
  • Annotations
  • Integrations
  • Collaboration Tools
  • Clean UI
  • Customizable
  • Feedback widget
  • Feedback & Commenting
  • Free Trial
    14-day free trial, no credit card required
  • GDPR Compliant
  • Browser Extensions
  • Branding
  • Surveys

Analysis of CallApp

Overall verdict

  • CallApp is generally considered a good app, especially for users who receive frequent unwanted calls and need robust caller identification and call management features. It is well-regarded for its user-friendly interface and the breadth of its blocking and identification capabilities.

Why this product is good

  • CallApp is often praised for its comprehensive caller ID and call blocking features, which help users identify and block spam calls effectively. It also offers features like call recording, phone number lookup, and native dialer integration, enhancing the overall functionality of a standard calling app.

Recommended for

    This app is recommended for individuals looking to reduce spam and scam calls, people who want detailed insights into their callers, and those who appreciate additional features like call recording. It is also suitable for users who want a more personalized and controlled calling experience on their Android devices.

Analysis of Userback

Overall verdict

  • Userback is considered a strong choice for teams looking for an easy-to-use and efficient feedback solution. Its visual feedback features are particularly valuable for identifying and resolving issues quickly. However, the suitability of Userback might depend on the specific needs and workflows of your team.

Why this product is good

  • Userback is a feedback and bug reporting tool that integrates directly with your website or product, offering a simplified process for capturing user feedback, suggestions, and bug reports. It provides visual feedback tools, such as screenshot and annotation capabilities, which enhance communication between users and developers. The platform also supports seamless integration with popular project management and communication tools, making it efficient for teams to address feedback.

Recommended for

  • Web development teams looking to gather focused feedback during development.
  • Product teams seeking a streamlined method for collecting user insights.
  • Businesses that need a tool to easily manage and act on customer feedback and bug reports.

CallApp videos

CallApp For Android App Review - The Best Android Contacts Manager

Userback videos

Userback Explainer Video

Category Popularity

0-100% (relative to CallApp and Userback)
Call Management
100 100%
0% 0
Customer Feedback
0 0%
100% 100
Caller ID
100 100%
0% 0
Visual Bug Reports
0 0%
100% 100

Questions & Answers

As answered by people managing CallApp and Userback.

What makes your product unique?

Userback's answer:

Userback stands out due to its emphasis on visual feedback and seamless integration into existing workflows. Unlike traditional feedback tools, Userback allows users to capture annotated screenshots, session replays, and detailed user insights directly from your website or application. This level of visual detail makes it easier for teams to understand and address issues quickly. Additionally, Userback's integrations with popular project management tools like Jira, Trello, Asana, and Slack ensure that feedback is instantly actionable, keeping your development process efficient and user-focused.

Why should a person choose your product over its competitors?

Userback's answer:

Userback offers a unique combination of visual feedback tools, customizable user surveys, intuitive user experience, and powerful integrations that set it apart from competitors. The platform's ability to capture detailed, visual feedback directly from users reduces the back-and-forth often associated with bug tracking and issue resolution. Moreover, Userback's customizable feedback forms and automated workflows make it easy to tailor the platform to your specific needs, whether you're a small team or a large organization. By choosing Userback, you ensure that your development process is driven by clear, actionable insights that lead to better products and happier users.

How would you describe the primary audience of your product?

Userback's answer:

Userbackโ€™s primary audience includes product managers, UX/UI designers, software developers, and customer support teams in SaaS companies and digital agencies. These professionals rely on Userback to streamline the feedback collection process, improve communication between teams, and deliver products that align with user expectations. Whether working on a new feature or refining an existing product, Userback helps these teams stay connected with their users and make data-driven decisions that enhance the overall user experience.

What's the story behind your product?

Userback's answer:

Userback was born out of a desire to bridge the gap between users and product teams by making feedback collection more efficient and actionable. The founders recognized that traditional feedback tools often lacked the ability to convey the visual context needed to truly understand user issues. To solve this, they created a platform that combines visual feedback with powerful integrations, allowing teams to capture, manage, and act on feedback in real-time. Since its inception, Userback has grown into a trusted tool for thousands of teams worldwide, helping them build products that users love.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare CallApp and Userback

CallApp Reviews

9 Best Truecaller Alternatives โ€“ 2022
CallApp can also record calls with the help of its inbuilt call recording feature. This feature can automatically record both outgoing and incoming calls and is an amazing tool to have.
Top 10 Truecaller Alternatives You Can Use
CallApp is an all-purpose caller ID app which not only identifies unknown callers and blocks spam calls but also comes with the ability to record calls. The app allows for the recording of both incoming and outgoing calls and is a boon for users who want this feature. Of course, being a caller ID app, its main function is to identify unknown numbers, which thankfully, it...
Source: beebom.com
10 Best Truecaller Alternatives For Android in 2022
However, on the downside, the caller identification of CallApp is not pretty accurate. Also, the app drains your battery fast. However, since itโ€™s a free app and comes with a call recording feature, CallApp is worth trying.
Source: techviral.net

Userback Reviews

We have no reviews of Userback yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Userback seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

CallApp mentions (0)

We have not tracked any mentions of CallApp yet. Tracking of CallApp recommendations started around Mar 2021.

Userback mentions (3)

  • What is Userback and how does it work?
    Userback is a game changer! It lets me collect feedback from my users in a snap and share it with my dev team so we can fix things faster. It's saved so many headaches from figuring out where to get started by having everything in one location. Check it out here: https://userback.io/. Source: about 3 years ago
  • Web designers of reddit, how do you effectively do remote design reviews?
    Userback is a good tool for design review & feedback. Source: almost 4 years ago
  • Received an Admiral anti-adblock popup despite uBlock Origin installed and annoyance filters enabled
    The userback.io link appears to relate to the site's hovering "feedback" button on the side, which may be regarded by some as an annoyance, though I'd only block it if it doesn't otherwise remove the feedback function on the site. The other three unblocked URLs are all neccessary for the page to load properly along with many other sites on the internet. Source: almost 4 years ago

What are some alternatives?

When comparing CallApp and Userback, you can also consider the following products

Truecaller - Find a person by a name or phone number worldwide for free using Truecaller.

Marker.io - Visual feedback and bug reporting tool for websites

WhosCall - WhosCall is a reliable caller ID app whose popularity has led to its adoption by many users including international media. You can now manage the numbers calling you regardless of whether they are part of your contact list or not... read more.

Usersnap - Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.

Hiya - Know who's calling or texting and block spammers on Android

BugHerd - BugHerd: The Website Feedback Tool for Agencies