Software Alternatives & Reviews

Businessmap.io VS Intercom

Compare Businessmap.io VS Intercom and see what are their differences

Businessmap.io logo Businessmap.io

Businessmap is the most flexible software platform for outcomes-driven enterprise agility.

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
  • Businessmap.io
    Image date //
    2023-12-13
  • Businessmap.io
    Image date //
    2023-12-13
  • Businessmap.io
    Image date //
    2023-12-13
  • Businessmap.io
    Image date //
    2023-12-13
  • Businessmap.io
    Image date //
    2023-12-13

Businessmap (formerly Kanbanize) is a Business Agility platform that helps companies align on goals and deliver quality work faster. It's unmatched functionality consolidates three tool categories into one: - Project Portfolio Management - Goals Management through Objectives & Key Results (OKRs) - Work Management

Such optimization enables affordable deployment at scale, visibility across all projects & portfolios, and alignment on goals to deliver quality work faster.

  • Intercom Landing page
    Landing page //
    2023-07-05

Businessmap.io features and specs

  • Workflow Management and Analytics: Yes
  • Kanban Boards: Yes
  • OKRs: Yes
  • Process Reporting: Yes
  • Dashboards: Yes
  • Automation (If-This-Then-That) Rules: Yes
  • API: Yes
  • External Integrations: Yes

Intercom features and specs

No features have been listed yet.

Businessmap.io videos

Kanbanize by Businessmap: A truly one-of-a-kind system | Full Product Demo (2023)

More videos:

  • Demo - Kanbanize 10 | Кnow Your Business at a Glance with Executive Dashboards! Focus on What Matters!

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to Businessmap.io and Intercom)
Project Management
100 100%
0% 0
Customer Support
0 0%
100% 100
Task Management
100 100%
0% 0
CRM
0 0%
100% 100

User comments

Share your experience with using Businessmap.io and Intercom. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Businessmap.io and Intercom

Businessmap.io Reviews

12 Best JIRA Alternatives in 2019
Kanbanize is a professional project management software comprised of features for scaling Kanban beyond the team level.
Source: www.guru99.com

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.
10 best Manychat alternatives in 2024 (free & paid)
Intercom is a solution that provides a customer experience across automation and human support. You can use it to automate some repetitive customer questions and tasks, send proactive messages, free up your team, and save resources. Intercom lets you respond to customer inquiries in the channel they arise or the channel that they prefer.
Source: chatfuel.com
8 Best Usetiful Alternatives and Competitors That Are More Professional
But I have to point out that the features that Intercom does provide are very user-friendly and easy to use. If you are currently using Intercom’s messaging widget already, it is really easy to implement and use Product Tours and start decreasing churn rates.
Source: userguiding.com
Top 10 Lead Generation Agencies In 2023
Intercom is not like other lead generation companies; it provides a Conversational Relationship Platform to manage dealings with current and prospective customers. This is an exceptional instrument for connecting with website guests and transforming them into leads. Utilizing Intercom’s live chat and other tools, you can generate leads from your website.

Social recommendations and mentions

Based on our record, Intercom should be more popular than Businessmap.io. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Businessmap.io mentions (2)

  • Looking for a good platform to track backlog and sprints!
    Jira is awful in my experience, unless you do everything their way! I've used a number of tools but my absolute favourite customisable tool is Kanbanize. https://kanbanize.com/. Source: about 1 year ago
  • Recommend tool for small dev team
    Hey, thank you - I will take a peek. What about kanbanize.com? Have you any knowledge/experience of/with it? Source: over 1 year ago

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: about 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

What are some alternatives?

When comparing Businessmap.io and Intercom, you can also consider the following products

Trello - Infinitely flexible. Incredibly easy to use. Great mobile apps. It's free. Trello keeps track of everything, from the big picture to the minute details.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

KanbanFlow - KanbanFlow is a Lean project management tool allowing real-time collaboration between team members. Supports the Pomodoro technique for time tracking.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Kanban Tool - Simple and effective online application for visual project management.

Drift - A messaging app that helps you grow your business.