
Marker.io
Usersnap
Userback
Pastel
Bird Eats Bug
Markup.io
Ruttl
BugHerd: The Website Feedback Tool for Agencies

Marker.io
Userback
Pastel
Ruttl
Markup.io
A visual website feedback tool: clients point at what should change on their site, and Claude Code or Codex fixes it over MCP, or you fix it by hand.

Which is more popular?
Based on our record, BugHerd seems to be more popular. It has been mentioned 5 times since March 2021.
Website, pricing, platforms and company facts side by side.
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| Website | bugherd.com | tweakthis.io |
| Pricing | ||
| Platforms | ||
| Company | 2010 | 2026 |
| Listed in |
In their own words, as submitted to SaaSHub.


BugHerd is the world's leading website feedback and bug-tracking tool. Globally, thousands of leading agencies and marketing teams love it for the ease and collaboration it brings to their website projects. BugHerd has revolutionised the way agencies collect and manage website feedback from...
TweakThis is a visual website feedback tool for anyone who looks after websites, their clients' or their own. You or a client open the TweakThis extension for Chrome or Firefox on the site, point at an element or draw around a region, and write what should change. Nothing is embedded in the...
What each product offers, as listed by its team.


An editorial look at what each product does well and who it suits.


Overall verdict
Why this product is good
Recommended for
BugHerd is particularly recommended for web development teams, digital agencies, and product managers who are responsible for maintaining and improving websites. It is also a great fit for teams who work closely with clients and require an easy way to collect and manage client feedback directly in the context of the website in question.
No analysis of TweakThis yet.
Walkthroughs and reviews on video.
Looking For Bug Tracking Software? Bugherd Review + Tutorial
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How often each product is chosen within a category, 0–100% relative to the other.


As answered by people managing BugHerd and TweakThis.
TweakThis's answer:
Freelance developers and small studios who look after several client websites and fix them with Claude Code or Codex. Also developers reviewing their own web apps, who want to point at what should change instead of describing it to their agent.
TweakThis's answer:
TweakThis is built around one loop: a client points at something on their own site, a coding agent fixes it, and the client signs off. The agent doesn't just read a report. It claims the item so no one else works on it, asks the client a question when something is unclear, and submits a resolution that the client accepts or reopens. Feedback is captured with a Chrome or Firefox extension, so nothing is added to the site, and it works the same on localhost, previews and production.
TweakThis's answer:
If your coding agent does the fixing, TweakThis gives it what it needs: the note, the page URL and viewport, selector candidates, an HTML excerpt, computed styles, a page screenshot and an element crop. Claude Code and Codex connect to a hosted MCP server with OAuth. Clients report for free, because reporters take no seat, and each client sees only their own sites. There is a free plan with no card (1 active project, 3 reporters, 20 feedback items a month), and paid plans start at €15 a month.
TweakThis's answer:
Coding agents are good at the fix, but they lack what the person saw. Getting feedback to an agent meant describing the page in words, saving screenshots and dragging them into the terminal, and client feedback arrived as emails and calls that lost most of the context on the way. We built TweakThis with TweakThis: the first real item went through the loop on 26 September 2026, when Claude Code fetched a note left on our own dashboard and submitted its fix about ten minutes later. The next four items were on our landing page; each fix was merged as a pull request, and none was reopened.
Share your experience with using BugHerd and TweakThis. For example, how are they different and which one is better?
External articles and on-site reviews we used to compare the two products.


Bugherd is primarily an issue tracking and project management tool for developers and designers. However, this tool also has an in-page feedback option, which allows customers to report bugs straight from the website....
BugHerd is a web-based issue tracking project management tool. Intended for developers and designers, issues are organised around four lists: Backlog, To Do, Doing and Done – enabling teams to keep up with the status...
BugHerd toolbar is intuitively designed to be like a Kanban Board and can register all kinds of prioritized issues including screenshots. It enables web developers to identify the bugs directly through entering the...
We have no reviews of TweakThis yet. Be the first one to post
Recommendations tracked on public social media and blogs since March 2021.


Solutions like https://bugherd.com/ might make the issue context capture part more accurate. - Source: Hacker News / 8 months ago
This is a great idea, but scanning through appears to be basically https://bugherd.com/ ? Source: over 3 years ago
Competitors There are a few competitors out there that do something very similar (see https://ruttl.com/, https://usepastel.com/, https://bugherd.com/, https://www.markup.io/). This seems to suggest that there seems to be a general... Source: over 3 years ago
Tracking TweakThis since Nov 2026.
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Saw a bug? Send an instant replay to engineers. It will come with console logs and everything. Developers will ❤️ you.
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