
BugHerd
Marker.io
Usersnap
Userback
Bird Eats Bug
Pastel
Bugasura
Bugfender
FireDeck
ServiceTrade
BuildOps
Inspect Point
Firelab
FieldEdge
ServiceTitan
Zenfire
BugHerd is the world's leading website feedback and bug-tracking tool. Globally, thousands of leading agencies and marketing teams love it for the ease and collaboration it brings to their website projects.
BugHerd has revolutionised the way agencies collect and manage website feedback from clients and internal teams. It is perfect for teams and individuals involved in website design and development. With BugHerd you can easily pin feedback directly to specific elements of the web pages. It acts as a transparent layer on the website that is visible only to you and your team. Submitted feedback and bugs are sent to a central Kanban task board that provides all stakeholders with full visibility of the project.
Get started in 3 easy steps:
STEP 1
Go to bugherd.com and click Start 14-day Free trial.ย
STEP 2
Sign up to create your first project. You can test BugHerd out on any website. It will only be visible to you.
STEP 3
And voila! You can start collecting feedback and invite others to try it out with you. Itโs that simple.
FireDeck is software for fire protection contractors, built by someone who does the work.
Submittals. Generate a complete, AHJ-ready fire alarm submittal package in one pass: cover sheet, battery calculation rendered on the manufacturer's own official form, NAC voltage drop analysis, a full device matrix, and cut sheets appended for every device. Supports Fire-Lite, Notifier, Potter and Silent Knight. The free manufacturer tools each solve one calculation for one brand and leave you to assemble the PDF by hand. This does the whole package.
Inspections and field service. Work orders for technicians, inspection records, and the paperwork that comes with NFPA 72 testing, NFPA 25 sprinkler ITM and NFPA 10 extinguisher inspections.
Billing. Customer invoicing, including recurring monitoring contracts.
It runs in a browser, so there is nothing for a technician to install. Free while it is in testing.
BugHerd
FireDeckBugHerd is particularly recommended for web development teams, digital agencies, and product managers who are responsible for maintaining and improving websites. It is also a great fit for teams who work closely with clients and require an easy way to collect and manage client feedback directly in the context of the website in question.
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FireDeck's answer:
It builds the whole AHJ submittal package, not one piece of it. The free manufacturer tools each solve a single calculation for a single brand, and you still assemble the cover sheet, device matrix, voltage drop and cut sheets into a PDF by hand. FireDeck produces the complete package in one pass across Fire-Lite, Notifier, Potter and Silent Knight, and renders the battery calculation on the manufacturer's own official form, so the plan reviewer sees the format they already expect.
FireDeck's answer:
Most field service platforms were built for the trades in general and adapted to fire protection afterward. FireDeck starts at the fire alarm submittal, which is the part that eats evenings and gets packages kicked back at plan review, then grows outward into inspections, work orders and invoicing. It is also built by someone who does the work. The panel list, the calculation defaults and the AHJ details come from real jobs rather than from a requirements document.
FireDeck's answer:
Small and mid-sized fire protection contractors, the shops where the person doing the design is often the same person on the ladder. Mostly fire alarm work, and increasingly inspection and service work as well: NFPA 72 testing, NFPA 25 sprinkler ITM, and NFPA 10 extinguisher inspections. Typically one to thirty technicians, doing their own submittals and their own inspections rather than subbing the design out.
FireDeck's answer:
I am in the fire alarm business, and I built FireDeck for my own jobs first. I was losing evenings retyping the same battery calculations and rebuilding the same submittal packages by hand, and watching packages come back from plan review over cover sheet details that had nothing to do with the design. So I automated the parts that never changed from job to job. It turned out other shops were doing the same work the same way, so it became a product. It is still early and still being tested against real jobs.
FireDeck's answer:
Next.js and React with TypeScript and Tailwind CSS on the front end, a Go backend, and PostgreSQL. It runs in Docker behind nginx on our own servers. Everything works in a browser, so there is nothing for a technician to install on a laptop or a phone.
Based on our record, BugHerd seems to be more popular. It has been mentiond 5 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Solutions like https://bugherd.com/ might make the issue context capture part more accurate. - Source: Hacker News / 5 months ago
This is a great idea, but scanning through appears to be basically https://bugherd.com/ ? Source: over 3 years ago
Competitors There are a few competitors out there that do something very similar (see https://ruttl.com/, https://usepastel.com/, https://bugherd.com/, https://www.markup.io/). This seems to suggest that there seems to be a general market for such a product. Source: over 3 years ago
Currently using BugHerd for web QA (love it) and looking for something similar for email. Source: over 3 years ago
Bugherd is good for this. Used it extensively when I worked for a web agency and it saved so much time. https://bugherd.com/. - Source: Hacker News / about 4 years ago
Marker.io - Visual feedback and bug reporting tool for websites
ServiceTrade - ServiceTrade is a mobile and web-based Field Service Management.
Usersnap - Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.
BuildOps - Build your business. BuildOps commercial service software is the robust and innovative all-in-one solution for commercial service contractors.
Userback - Userback empowers product teams to collect, understand, and act on user feedback with unprecedented speed and clarity.
Inspect Point - Perform more inspections, win more contracts, and kickstart your business with Inspect Point's cloud-based fire inspection software and iPad app.