Software Alternatives, Accelerators & Startups

BugHerd VS CrossBrowserTesting

Compare BugHerd VS CrossBrowserTesting and see what are their differences

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BugHerd logo BugHerd

BugHerd: The Website Feedback Tool for Agencies

CrossBrowserTesting logo CrossBrowserTesting

Browser Testing made simple! Run automated, visual, and manual tests on 1500+ real browsers and mobile devices. Test more browsers, in less time.
  • BugHerd Landing page
    Landing page //
    2022-06-09

BugHerd is the world's leading website feedback and bug-tracking tool. Globally, thousands of leading agencies and marketing teams love it for the ease and collaboration it brings to their website projects.

BugHerd has revolutionised the way agencies collect and manage website feedback from clients and internal teams. It is perfect for teams and individuals involved in website design and development. With BugHerd you can easily pin feedback directly to specific elements of the web pages. It acts as a transparent layer on the website that is visible only to you and your team. Submitted feedback and bugs are sent to a central Kanban task board that provides all stakeholders with full visibility of the project.

Get started in 3 easy steps:

STEP 1

Go to bugherd.com and click Start 14-day Free trial.ย 

STEP 2

Sign up to create your first project. You can test BugHerd out on any website. It will only be visible to you.

STEP 3

And voila! You can start collecting feedback and invite others to try it out with you. Itโ€™s that simple.

  • CrossBrowserTesting Landing page
    Landing page //
    2023-10-23

BugHerd

$ Details
paid Free Trial $39.0 / Monthly (5 Users, 10 GB Data Storage)
Platforms
Browser Windows Web Google Chrome Mac OSX Firefox
Release Date
2010 January

BugHerd features and specs

  • Audit Trail
  • Backlog Management
  • Task management
  • Ticket management
  • Workflow Management
  • Collaboration Tools
  • Task Board View
  • To Do List View
  • Easy Set Up
  • Guest Feedback
  • Feedback & Commenting
  • Feedback widget
  • Capture Metadata
  • Integrations
  • Annotations
  • Public Feedback
  • Unlimited Guests
  • Real Time Commenting
  • Kanban board
  • Triarge Feedback
  • API Support

CrossBrowserTesting features and specs

  • Wide Range of Browsers and Devices
    CrossBrowserTesting offers a large selection of browsers and devices, allowing developers to test their applications in various environments to ensure compatibility.
  • Live Testing
    Users can perform live interactive testing on real devices, enabling them to manually verify the behavior of their application and catch issues that automated tests might miss.
  • Automated Testing Integration
    The platform provides integration with popular testing frameworks and tools such as Selenium, Appium, and others, facilitating automated testing workflows.
  • Visual Testing
    CrossBrowserTesting offers visual testing capabilities, allowing users to compare screenshots from different browsers to identify design inconsistencies.
  • Comprehensive Reports
    Detailed test reports with screenshots and logs are generated, helping users to quickly identify and address issues found during testing.
  • Parallel Testing
    The service supports parallel testing, enabling users to run multiple tests simultaneously, significantly reducing the overall testing time.
  • Easy-to-Use Interface
    The user interface is intuitive and user-friendly, making it easy for both beginners and experienced testers to navigate and utilize the platform effectively.

Possible disadvantages of CrossBrowserTesting

  • Cost
    CrossBrowserTesting can be expensive, especially for small teams or individual developers who might find the subscription plans to be cost-prohibitive.
  • Performance
    Tests on real devices can sometimes be slow due to the availability and network constraints, which can affect the overall efficiency of the testing process.
  • Limited Mobile Devices
    While the platform includes a variety of devices, the selection might not cover all the latest models or less common devices, potentially limiting testing coverage.
  • Learning Curve for Advanced Features
    Some advanced features and integrations might require a learning curve, which could be challenging for users who are not familiar with automated testing or the specific tools supported.
  • Test Timeout Issues
    Occasional issues with test timeouts have been reported, which can disrupt the testing process and require reruns or additional troubleshooting.

Analysis of BugHerd

Overall verdict

  • Overall, BugHerd is a robust and effective tool for teams looking to improve their bug tracking and feedback processes, particularly for web development projects. It is generally well-received by users who appreciate its simplicity and the efficiency it brings to the feedback process.

Why this product is good

  • BugHerd is a popular tool for managing website feedback and bug tracking. It provides an intuitive interface that allows users to pin feedback directly on a website, making the process of reporting issues very visual and straightforward. This can significantly streamline communication between developers, designers, and clients, reducing the back-and-forth often associated with bug reporting and feedback loops.

Recommended for

    BugHerd is particularly recommended for web development teams, digital agencies, and product managers who are responsible for maintaining and improving websites. It is also a great fit for teams who work closely with clients and require an easy way to collect and manage client feedback directly in the context of the website in question.

Analysis of CrossBrowserTesting

Overall verdict

  • CrossBrowserTesting is generally regarded as a good solution for cross-browser testing needs, particularly for teams that require real-time testing and robust automation capabilities. Its ease of use, extensive browser/device coverage, and integration options make it a strong choice for many development and QA teams.

Why this product is good

  • CrossBrowserTesting is considered a valuable tool because it provides a cloud-based platform for testing websites and mobile applications across different browsers, devices, and operating systems. It enables developers and QA teams to ensure that their applications function correctly on various platforms without needing to maintain a complex setup of physical devices. The platform offers real-time debugging, automated screenshot testing, and integration with various CI/CD tools, which streamlines the testing process.

Recommended for

    This service is highly recommended for software development teams, QA engineers, and web developers who need to ensure compatibility and functionality of their web applications across multiple browsers and devices. It is particularly useful for organizations with a focus on maintaining high-quality user experiences across various platforms.

BugHerd videos

Looking For Bug Tracking Software? Bugherd Review + Tutorial

More videos:

  • Review - What is BugHerd?
  • Tutorial - BugHerd Tutorial
  • Review - BugHerd: Visual Feedback Tool for Websites
  • Tutorial - Take a look at BugHerd

CrossBrowserTesting videos

Cross Browser Testing Tool Comparison โ€“ LambdaTest vs. CrossBrowserTesting

Category Popularity

0-100% (relative to BugHerd and CrossBrowserTesting)
Visual Bug Reports
100 100%
0% 0
Website Testing
0 0%
100% 100
Bug Reporting
100 100%
0% 0
Browser Testing
0 0%
100% 100

User comments

Share your experience with using BugHerd and CrossBrowserTesting. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare BugHerd and CrossBrowserTesting

BugHerd Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion
Bugherd is primarily an issue tracking and project management tool for developers and designers. However, this tool also has an in-page feedback option, which allows customers to report bugs straight from the website. The visual task board makes it easy to manage, assign and prioritise tasks quickly. Bugherd can also be integrated with several apps like zapier, slack and...
Source: mopinion.com
Top 17 Best Bug Tracking Tools: an overview 19 Jun 2017
BugHerd is a web-based issue tracking project management tool. Intended for developers and designers, issues are organised around four lists: Backlog, To Do, Doing and Done โ€“ enabling teams to keep up with the status of various tasks. The tool captures a screenshot of the issue including the exact HTML element being annotated. Already have a tool such as Redmine or Pivotal...
Source: mopinion.com
Top 10 Bug Tracking Tools for Web Developers and Designers
BugHerd toolbar is intuitively designed to be like a Kanban Board and can register all kinds of prioritized issues including screenshots. It enables web developers to identify the bugs directly through entering the website URL in BugHerd toolbar. It is extremely easy to access and also contains all the technical documentations for resolving bugs clinically.
Bug Tracker Needed? Here 6 Best Bug Tracking Software to Use
So, the main difference is that this is already a specialized bug tracker. Using GitHub you should always manually include any related information such as a concrete page on which the bug was found, screen resolution, the operating system, etc., then with Bugherd this meta information is tracked and added automatically.
Source: everhour.com

CrossBrowserTesting Reviews

We have no reviews of CrossBrowserTesting yet.
Be the first one to post

Social recommendations and mentions

CrossBrowserTesting might be a bit more popular than BugHerd. We know about 6 links to it since March 2021 and only 5 links to BugHerd. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

BugHerd mentions (5)

CrossBrowserTesting mentions (6)

  • How can I test my site on safari if I don't have a Mac ?
    Yeah I moved on pretty quick from browserstack, but it seems to be the most popular. I've tried crossbrowsertesting.com but at the moment I really like app.lambdatest.com. Source: over 3 years ago
  • great list of "cool" sites from hnews
    Https://geizhals.de/ - this is a german site but the UI is nice and you can find a lot of stuff. Https://www.gsmarena.com/search.php3? - a phone search site. When I was at https://crossbrowsertesting.com we used this site a lot Https://www.howacarworks.com/ - how a car works Https://www.mcmaster.com/ - the UI here is so nice. Those illustrations Https://ciechanow.ski/mechanical-watch/ - how does a mechanical... - Source: dev.to / about 4 years ago
  • Learn How To Create, Test and Deploy a Single Page App with Vue 3 + Vite and Pinia
    Fortunately we donโ€™t need to install, nor configure, any other tools, unless maybe some fancy reporters, but for now we can get everything we need in terms of end-to-end automated testing out of Nightwatch. Besides Chrome, Nightwatch has built-in support for all major browsers, including Firefox, Edge, and Safari, all thanks to its integration with the W3C Webdriver API and Selenium. It also allows you to use... - Source: dev.to / over 4 years ago
  • Free for dev - list of software (SaaS, PaaS, IaaS, etc.)
    Crossbrowsertesting.com - Manual, Visual, and Selenium Browser Testing in the cloud - free for Open Source. - Source: dev.to / almost 5 years ago
  • How do yโ€™all test responsiveness of website?
    Professionally, I do basically the same for dev testing. We also have various devices on different platforms/versions in the office when needed, and our QA team primarily uses Cross Browser Testing Tool. If I need to check something specific, I usually use CBT. Source: about 5 years ago
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What are some alternatives?

When comparing BugHerd and CrossBrowserTesting, you can also consider the following products

Marker.io - Visual feedback and bug reporting tool for websites

Sauce Labs - Test mobile or web apps instantly across 700+ browser/OS/device platform combinations - without infrastructure setup.

Usersnap - Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.

BrowserStack - BrowserStack is a software testing platform for developers to comprehensively test websites and mobile applications for quality.

Userback - Userback empowers product teams to collect, understand, and act on user feedback with unprecedented speed and clarity.

browserling - Live interactive cross-browser testing from your browser.