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Sauce Labs VS BugHerd

Compare Sauce Labs VS BugHerd and see what are their differences

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Sauce Labs logo Sauce Labs

Test mobile or web apps instantly across 700+ browser/OS/device platform combinations - without infrastructure setup.

BugHerd logo BugHerd

BugHerd: The Website Feedback Tool for Agencies
  • Sauce Labs Landing page
    Landing page //
    2023-10-23
  • BugHerd Landing page
    Landing page //
    2022-06-09

BugHerd is the world's leading website feedback and bug-tracking tool. Globally, thousands of leading agencies and marketing teams love it for the ease and collaboration it brings to their website projects.

BugHerd has revolutionised the way agencies collect and manage website feedback from clients and internal teams. It is perfect for teams and individuals involved in website design and development. With BugHerd you can easily pin feedback directly to specific elements of the web pages. It acts as a transparent layer on the website that is visible only to you and your team. Submitted feedback and bugs are sent to a central Kanban task board that provides all stakeholders with full visibility of the project.

Get started in 3 easy steps:

STEP 1

Go to bugherd.com and click Start 14-day Free trial. 

STEP 2

Sign up to create your first project. You can test BugHerd out on any website. It will only be visible to you.

STEP 3

And voila! You can start collecting feedback and invite others to try it out with you. It’s that simple.

BugHerd

$ Details
paid Free Trial $39.0 / Monthly (5 Users, 10 GB Data Storage)
Platforms
Browser Windows Web Google Chrome Mac OSX Firefox
Release Date
2010 January

Sauce Labs features and specs

  • Extensive Browser and OS Coverage
    Sauce Labs offers a wide range of browser and operating system combinations, allowing for comprehensive cross-browser testing.
  • Real Device Testing
    Provides access to a large number of real mobile devices for testing, ensuring accurate results compared to emulators.
  • Integration with CI/CD Tools
    Seamlessly integrates with popular Continuous Integration and Continuous Deployment tools like Jenkins, CircleCI, and Travis CI.
  • Detailed Reporting
    Offers in-depth test reports, screenshots, and videos, which help in debugging and improving the quality of tests.
  • Parallel Test Execution
    Supports running multiple tests in parallel, significantly reducing test execution time and speeding up the development cycle.
  • Scalability
    Highly scalable platform that can cater to both small projects and large enterprises, making it flexible for various needs.

Possible disadvantages of Sauce Labs

  • Cost
    The pricing can be quite high, especially for small teams or individual developers, making it less accessible for budget-constrained projects.
  • Learning Curve
    There can be a steep learning curve for new users who are not familiar with automated testing platforms.
  • Latency Issues
    Some users have reported latency issues and slower test execution times compared to local testing environments.
  • Complexity
    Setting up and configuring tests to run on Sauce Labs can be complex and time-consuming, requiring a good understanding of the platform and automated testing best practices.
  • Dependency on Internet Speed
    As a cloud-based service, the performance can be heavily dependent on the tester's internet speed, potentially affecting test execution and debugging processes.

BugHerd features and specs

  • Audit Trail
  • Backlog Management
  • Task management
  • Ticket management
  • Workflow Management
  • Collaboration Tools
  • Task Board View
  • To Do List View
  • Easy Set Up
  • Guest Feedback
  • Feedback & Commenting
  • Feedback widget
  • Capture Metadata
  • Integrations
  • Annotations
  • Public Feedback
  • Unlimited Guests
  • Real Time Commenting
  • Kanban board
  • Triarge Feedback
  • API Support

Analysis of BugHerd

Overall verdict

  • Overall, BugHerd is a robust and effective tool for teams looking to improve their bug tracking and feedback processes, particularly for web development projects. It is generally well-received by users who appreciate its simplicity and the efficiency it brings to the feedback process.

Why this product is good

  • BugHerd is a popular tool for managing website feedback and bug tracking. It provides an intuitive interface that allows users to pin feedback directly on a website, making the process of reporting issues very visual and straightforward. This can significantly streamline communication between developers, designers, and clients, reducing the back-and-forth often associated with bug reporting and feedback loops.

Recommended for

    BugHerd is particularly recommended for web development teams, digital agencies, and product managers who are responsible for maintaining and improving websites. It is also a great fit for teams who work closely with clients and require an easy way to collect and manage client feedback directly in the context of the website in question.

Sauce Labs videos

Overview of Sauce Labs

More videos:

  • Review - How an Automated Test Works With Sauce Labs
  • Review - Sauce Labs Analytics

BugHerd videos

Looking For Bug Tracking Software? Bugherd Review + Tutorial

More videos:

  • Review - What is BugHerd?
  • Tutorial - BugHerd Tutorial
  • Review - BugHerd: Visual Feedback Tool for Websites
  • Tutorial - Take a look at BugHerd

Category Popularity

0-100% (relative to Sauce Labs and BugHerd)
Website Testing
100 100%
0% 0
Visual Bug Reports
0 0%
100% 100
Automated Testing
100 100%
0% 0
Bug Trackers
0 0%
100% 100

User comments

Share your experience with using Sauce Labs and BugHerd. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Sauce Labs and BugHerd

Sauce Labs Reviews

Top Selenium Alternatives
Sauce Labs is a cloud-based platform that offers automated testing tools for web and mobile applications. It provides a secure and scalable environment for running tests across a wide range of browsers and operating systems. With features like parallel testing, real device testing, and live debugging, Sauce Labs focuses on improving test execution times and overall efficiency.
Source: bugbug.io
Top 20 Best Automation Testing Tools in 2018 (Comprehensive List)
Sauce Labs is a selenium cloud-based solution that offers automated testing over cross-browsers and multiple platforms. It has support for both mobile and desktop apps. It is known for significantly accelerating test cycles.

BugHerd Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion
Bugherd is primarily an issue tracking and project management tool for developers and designers. However, this tool also has an in-page feedback option, which allows customers to report bugs straight from the website. The visual task board makes it easy to manage, assign and prioritise tasks quickly. Bugherd can also be integrated with several apps like zapier, slack and...
Source: mopinion.com
Top 17 Best Bug Tracking Tools: an overview 19 Jun 2017
BugHerd is a web-based issue tracking project management tool. Intended for developers and designers, issues are organised around four lists: Backlog, To Do, Doing and Done – enabling teams to keep up with the status of various tasks. The tool captures a screenshot of the issue including the exact HTML element being annotated. Already have a tool such as Redmine or Pivotal...
Source: mopinion.com
Top 10 Bug Tracking Tools for Web Developers and Designers
BugHerd toolbar is intuitively designed to be like a Kanban Board and can register all kinds of prioritized issues including screenshots. It enables web developers to identify the bugs directly through entering the website URL in BugHerd toolbar. It is extremely easy to access and also contains all the technical documentations for resolving bugs clinically.
Bug Tracker Needed? Here 6 Best Bug Tracking Software to Use
So, the main difference is that this is already a specialized bug tracker. Using GitHub you should always manually include any related information such as a concrete page on which the bug was found, screen resolution, the operating system, etc., then with Bugherd this meta information is tracked and added automatically.
Source: everhour.com

Social recommendations and mentions

Based on our record, Sauce Labs should be more popular than BugHerd. It has been mentiond 17 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Sauce Labs mentions (17)

  • 11 Most Popular Tools for Logging and Monitoring API Calls
    Sauce Labs used to be called API Fortress, and under that name, it generated a bit of a reputation as a cloud-based REST API monitoring solution. Setting up Sauce Labs for monitoring involves establishing secure connections to ensure data integrity and security. Sauce Labs continues this success by providing testing, monitoring, and reporting, but for those looking principally for API log tooling, Sauce Labs can... - Source: dev.to / 2 months ago
  • Top 10 iOS Automation Testing Tools for 2025 (with Key Features)
    #2 SauceLabs SauceLabs also offers a cloud-based platform for testing iOS apps, as well as capabilities to build, organize, and run tests for delivering high-quality applications. - Source: dev.to / 6 months ago
  • Free Cross Browser Testing Tools to pick in 2025
    5. Sauce Labs (Free Plan) Sauce Labs provides a cloud-based testing platform that includes real device testing and supports Selenium, Appium, and other popular automation frameworks. While its free tier limits access to testing minutes and device options, it’s ideal for smaller testing needs and early-phase bug hunting. Paid plans enable larger teams to scale with access to additional device environments. - Source: dev.to / 6 months ago
  • 🛑 Stop resizing your browser: improve testing for responsiveness
    Platforms like Browserstack or SauceLabs offer virtual instances of real devices and browsers for manual and end-to-end testing. Caveat: subscriptions cost money and are on a per-seat basis. - Source: dev.to / about 1 year ago
  • React Native Testing Options Overview
    Appium is an open-source test automation framework. You can use it with native, hybrid, and mobile web apps. It drives iOS and Android apps using the WebDriver protocol. Appium is sponsored by Sauce Labs and a community of open source developers. - Source: dev.to / about 1 year ago
View more

BugHerd mentions (4)

What are some alternatives?

When comparing Sauce Labs and BugHerd, you can also consider the following products

BrowserStack - BrowserStack is a software testing platform for developers to comprehensively test websites and mobile applications for quality.

Marker.io - Visual feedback and bug reporting tool for websites

LambdaTest - Perform Web Testing on 2000+ Browsers & OS

Usersnap - Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.

TestComplete - TestComplete Desktop, Web, and Mobile helps you create repeatable and accurate automated tests across multiple devices, platforms, and environments easily and quickly.

Bird Eats Bug - Saw a bug? Send an instant replay to engineers. It will come with console logs and everything. Developers will ❤️ you.