
Marker.io
Usersnap
Userback
Bird Eats Bug
Pastel
Markup.io
Ruttl
BugHerd: The Website Feedback Tool for Agencies

Marker.io
Bird Eats Bug
Disbug
Mantis Bug Tracker
The Bug Genie
zipBoard
Embed a widget that captures screenshots, annotations, session replay, and diagnostics. Triage every report in one dashboard, at a reasonable price.

Which is more popular?
Based on our record, BugHerd seems to be more popular. It has been mentioned 5 times since March 2021.
Website, pricing, platforms and company facts side by side.
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| Website | bugherd.com | bugtrap.app |
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| Platforms | — | |
| Company | 2010 | — |
| Listed in |
In their own words, as submitted to SaaSHub.


BugHerd is the world's leading website feedback and bug-tracking tool. Globally, thousands of leading agencies and marketing teams love it for the ease and collaboration it brings to their website projects. BugHerd has revolutionised the way agencies collect and manage website feedback from...
BugTrap is the widget and the dashboard together. A visitor or a teammate opens the widget, captures the screen, and draws on the broken UI. The ticket shows up with the screenshot, the annotation, the session replay, recent console logs, network activity, the URL, and the environment. The team...
What each product offers, as listed by its team.


An editorial look at what each product does well and who it suits.


Overall verdict
Why this product is good
Recommended for
BugHerd is particularly recommended for web development teams, digital agencies, and product managers who are responsible for maintaining and improving websites. It is also a great fit for teams who work closely with clients and require an easy way to collect and manage client feedback directly in the context of the website in question.
No analysis of BugTrap yet.
Walkthroughs and reviews on video.
Looking For Bug Tracking Software? Bugherd Review + Tutorial
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How often each product is chosen within a category, 0–100% relative to the other.


As answered by people managing BugHerd and BugTrap.
BugTrap's answer:
The widget and the dashboard are one product. A report arrives with the screenshot, the annotation, the session replay, the console logs, and the network activity already on the ticket. The price is $5/month for the workspace, and the team is included.
BugTrap's answer:
Marker.io, BugHerd, Jam, and Usersnap charge per seat or lock replay, markup, or guest reporting behind a higher plan. BugTrap includes those in the $5 workspace price. You install it yourself with one script tag.
BugTrap's answer:
Small teams who need visual bug reports without an enterprise contract. Freelance developers and small agencies installing the widget on client sites, and indie SaaS teams of about 2–10 people.
BugTrap's answer:
Pointing at a broken screen and keeping the replay and the logs got packaged like enterprise software: seat prices, session caps, and a higher tier for the part you actually needed. BugTrap is that report, with the evidence attached, at a price a small team can pay.
BugTrap's answer:
Next.js, React, and TypeScript. Tailwind for the interface. Supabase for Postgres, auth, and file storage. Drizzle for the database. Stripe for billing. rrweb for session replay.
Share your experience with using BugHerd and BugTrap. For example, how are they different and which one is better?
External articles and on-site reviews we used to compare the two products.


Bugherd is primarily an issue tracking and project management tool for developers and designers. However, this tool also has an in-page feedback option, which allows customers to report bugs straight from the website....
BugHerd is a web-based issue tracking project management tool. Intended for developers and designers, issues are organised around four lists: Backlog, To Do, Doing and Done – enabling teams to keep up with the status...
BugHerd toolbar is intuitively designed to be like a Kanban Board and can register all kinds of prioritized issues including screenshots. It enables web developers to identify the bugs directly through entering the...
We have no reviews of BugTrap yet. Be the first one to post
Recommendations tracked on public social media and blogs since March 2021.


Solutions like https://bugherd.com/ might make the issue context capture part more accurate. - Source: Hacker News / 7 months ago
This is a great idea, but scanning through appears to be basically https://bugherd.com/ ? Source: over 3 years ago
Competitors There are a few competitors out there that do something very similar (see https://ruttl.com/, https://usepastel.com/, https://bugherd.com/, https://www.markup.io/). This seems to suggest that there seems to be a general... Source: over 3 years ago
Tracking BugTrap since Oct 2026.
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