BugHerd VS 17track

Compare BugHerd VS 17track and see what are their differences

Rating: 0 reviews
Pricing: Paid Free trial $39 / Monthly (5 Users, 10 GB Data Storage)

Rating: 3.0 · 1 review

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Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Based on our record, BugHerd should be more popular than 17track. It has been mentioned 5 times since March 2021.

social mentions: 5 vs 2
Visual Bug Reports popularity: 100% vs 0%
alternatives listed: 240+ vs 74

Base details

Website, pricing, platforms and company facts side by side.

	BugHerd	17track
Website	bugherd.com	17track.net
Pricing	Paid Free trial $39 / Monthly (5 Users, 10 GB Data Storage) Official pricing	—
Platforms	Browser Windows Web Google Chrome Mac OSX Firefox +3	—
Company	2010	—
Listed in	Website Feedback Visual Feedback Tool Bug Tracking QA Tools UAT Bug Reporting Bug And Issue Tracking +4	Shipping and Tracking Office & Productivity Web Application Bundler eCommerce +1

About BugHerd and 17track

In their own words, as submitted to SaaSHub.

BugHerd

17track

BugHerd is the world's leading website feedback and bug-tracking tool. Globally, thousands of leading agencies and marketing teams love it for the ease and collaboration it brings to their website projects. BugHerd has revolutionised the way agencies collect and manage website feedback from...

Features and specs

What each product offers, as listed by its team.

BugHerd 21 features

17track 5 features

Audit Trail
Backlog Management
Task management
Ticket management
Workflow Management
Collaboration Tools
Task Board View
To Do List View
Easy Set Up
Guest Feedback
Feedback & Commenting
Feedback widget
Capture Metadata
Integrations
Annotations
Public Feedback
Unlimited Guests
Real Time Commenting
Kanban board
Triarge Feedback
API Support

Comprehensive Tracking
17track supports tracking for over 500 carriers worldwide, making it a versatile tool for monitoring packages from various shipping services.
User-Friendly Interface
The platform features a clean and intuitive interface, allowing users to easily input tracking numbers and view the status of their shipments.
Real-Time Updates
Users get real-time updates on the status and location of their packages, which helps in tracking the exact progress of deliveries.
Multi-Language Support
17track is available in multiple languages, making it accessible to a global audience.
Mobile App Availability
The service offers mobile apps for both iOS and Android, enabling users to track packages on-the-go.

Possible disadvantages

Advertisements
The free version of 17track includes advertisements, which may be distracting for users.
Data Privacy Concerns
Users may be concerned about sharing their tracking numbers and personal data with a third-party platform.
Occasional Inaccuracies
Some users report occasional inaccuracies in tracking information, which can lead to confusion about the actual status of their shipments.
Limited Advanced Features
While great for basic tracking, 17track may lack some advanced features found in specialized logistics and supply chain management tools.
Dependency on Carrier Updates
The accuracy and timeliness of tracking information depend on the data provided by the carriers, which can vary in quality.

Analysis

An editorial look at what each product does well and who it suits.

BugHerd

17track

Overall verdict

Overall, BugHerd is a robust and effective tool for teams looking to improve their bug tracking and feedback processes, particularly for web development projects. It is generally well-received by users who appreciate its simplicity and the efficiency it brings to the feedback process.

Why this product is good

BugHerd is a popular tool for managing website feedback and bug tracking. It provides an intuitive interface that allows users to pin feedback directly on a website, making the process of reporting issues very visual and straightforward. This can significantly streamline communication between developers, designers, and clients, reducing the back-and-forth often associated with bug reporting and feedback loops.

Recommended for

BugHerd is particularly recommended for web development teams, digital agencies, and product managers who are responsible for maintaining and improving websites. It is also a great fit for teams who work closely with clients and require an easy way to collect and manage client feedback directly in the context of the website in question.

Overall verdict

Yes, 17track is considered to be a good and reliable tool for tracking packages from multiple carriers.

Why this product is good

17track is widely regarded as a good package tracking platform because it allows users to track shipments from a vast number of international and domestic carriers, making it convenient for those who shop online from different sources. The platform also offers a user-friendly interface, mobile app support, and detailed tracking information.

Recommended for

17track is recommended for individuals who frequently shop online from various international retailers and need a centralized tool to track parcels from numerous carriers in one place. It's also useful for small businesses that want to provide customers with an easy way to track their orders.

Videos

Walkthroughs and reviews on video.

BugHerd 5 videos + Add

17track 1 video + Add

Looking For Bug Tracking Software? Bugherd Review + Tutorial

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100

BugHerd

17track

100% 100%

Visual Bug Reports

0% 0%

Shipping and Tracking

100% 100%

Bug Reporting

0% 0%

Web Application Bundler

100% 100%

User comments

Share your experience with using BugHerd and 17track. For example, how are they different and which one is better?

Reviews and articles

External articles and on-site reviews we used to compare the two products.

BugHerd no reviews yet

17track 3.0 · 1 review

30 Best Customer Feedback Survey Tools: An Overview | Mopinion
mopinion.com · Sep 2021

Bugherd is primarily an issue tracking and project management tool for developers and designers. However, this tool also has an in-page feedback option, which allows customers to report bugs straight from the website....
Top 17 Best Bug Tracking Tools: an overview 19 Jun 2017
mopinion.com · Apr 2021

BugHerd is a web-based issue tracking project management tool. Intended for developers and designers, issues are organised around four lists: Backlog, To Do, Doing and Done – enabling teams to keep up with the status...
Top 10 Bug Tracking Tools for Web Developers and Designers
www.w2ssolutions.com · Jul 2019

BugHerd toolbar is intuitively designed to be like a Kanban Board and can register all kinds of prioritized issues including screenshots. It enables web developers to identify the bugs directly through entering the...

Rated 3/5 by Stivan
SaaSHub review

· Feb 2024

Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

BugHerd 5 mentions

17track 2 mentions

Schedule Claude Code tasks on the web
Solutions like https://bugherd.com/ might make the issue context capture part more accurate. - Source: Hacker News / 6 months ago
Roast my idea: Visual reviews for websites
This is a great idea, but scanning through appears to be basically https://bugherd.com/ ? Source: over 3 years ago
Roast my idea: Visual reviews for websites
Competitors There are a few competitors out there that do something very similar (see https://ruttl.com/, https://usepastel.com/, https://bugherd.com/, https://www.markup.io/). This seems to suggest that there seems to be a general... Source: over 3 years ago

ETA to North America?
14-21 days for me. 17track.net/enallows you to follow the progress if you know your tracking number. Source: over 3 years ago
🎉Special offer
✅Package timely tracked on:https://17track.net/en. Source: about 4 years ago

Alternatives to BugHerd and 17track

When comparing BugHerd and 17track, you can also consider the following products.

Marker.io
Visual feedback and bug reporting tool for websites

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AfterShip
AfterShip is the shipment tracking API for ecommerce businesses and marketplaces.

Compare AfterShip to BugHerd or 17track:

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Usersnap
Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.

Compare Usersnap to BugHerd or 17track:

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OneTracker
OneTracker – Package Tracker is an app by OneTracker Team that helps users track all their delivery vehicles and staff to increase the productivity of their delivery business.

Compare OneTracker to BugHerd or 17track:

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Userback
Userback empowers product teams to collect, understand, and act on user feedback with unprecedented speed and clarity.

Compare Userback to BugHerd or 17track:

Userback vs BugHerd Userback vs 17track
TrackChecker Mobile
TrackChecker Mobile app features tracking of parcels and online orders, so users don’t have to worry about losing a package by tracking the parcel right on their mobile phone screen.

Compare TrackChecker Mobile to BugHerd or 17track:

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