Software Alternatives, Accelerators & Startups

Bugcrowd VS Zendesk

Compare Bugcrowd VS Zendesk and see what are their differences

Bugcrowd logo Bugcrowd

Harness the largest pool of curated and ranked security researchers to run the most efficient bug bounty and penetration tests

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
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  • Bugcrowd Landing page
    Landing page //
    2023-08-01
  • Zendesk Landing page
    Landing page //
    2024-05-06

Bugcrowd videos

Bugcrowd Review: Top Cyber Security Startups - AngelKings.com

More videos:

  • Review - Learn Bugcrowd in 10 Minutes

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to Bugcrowd and Zendesk)
Cyber Security
100 100%
0% 0
Customer Support
0 0%
100% 100
Ethical Hacking
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

Share your experience with using Bugcrowd and Zendesk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Bugcrowd and Zendesk

Bugcrowd Reviews

Top 5 bug bounty platforms in 2021
The bug bounty program is the security solution that allows companies to invite independent ethical hackers (researchers) to work on identifying their security issues and reporting on them. You may find more information about bug bounty programs, their rules, scope, and benefits in the article recently published in HACKERNOON. Companies may either organize bug bounty...
Source: tealfeed.com

Zendesk Reviews

  1. Clunky & awful customer service

    Would give them 0/5 if I could!

    🏁 Competitors: HubSpot, Freshdesk
    👎 Cons:    Customer support|Ux/ui|Limited features

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Social recommendations and mentions

Bugcrowd might be a bit more popular than Zendesk. We know about 8 links to it since March 2021 and only 7 links to Zendesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Bugcrowd mentions (8)

  • Unusual side hustles that pay well
    I like bugcrowd.com but there are others. Source: about 1 year ago
  • About to apply
    Depending on what type of cybersecurity you want to do, there's other ways to set yourself apart as well. Another way I'd get confidence in someone's abilities is if they've made bug bounties on bugcrowd.com or hackerone.com, for example. Even then, at big companies those people still have to go through HR just like everybody else. Source: almost 2 years ago
  • How to become a pen tester ?
    CTFs are the suitable choice in your early phases of learning , just keep an eye on ctftime.org and play some CTFs , if you are confident enough of your skills and disagree with the idea of having a pre-vulnreable software/app then you can do bug bounties on platforms like : Https://Hackerone.com Https://bugcrowd.com. Source: over 2 years ago
  • How do I transition to a security role?
    Something else that looks great on a resume is bug bounties. There are a number of responsible disclosure websites like HackerOne and BugCrowd where you can find companies willing to either pay or provide thanks for responsibly disclosing security flaws in their products. Look up some tips on bug bounty hunting and if you get lucky you might be able to find something! Source: over 2 years ago
  • Cyber Security Certification in Algeria
    Hackerone.com and bugcrowd.com but you need hacking skills. Source: almost 3 years ago
View more

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 7 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 2 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
View more

What are some alternatives?

When comparing Bugcrowd and Zendesk, you can also consider the following products

HackerOne - HackerOne provides a platform designed to streamline vulnerability coordination and bug bounty program by enlisting hackers.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

YesWeHack - Global Bug Bounty & Vulnerability Management Platform

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

HackenProof - The world trusted Bug Bounty Platform for crypto projects

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!