Software Alternatives, Accelerators & Startups

browserling VS Userback

Compare browserling VS Userback and see what are their differences

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browserling logo browserling

Live interactive cross-browser testing from your browser.

Userback logo Userback

Userback empowers product teams to collect, understand, and act on user feedback with unprecedented speed and clarity.
  • browserling Landing page
    Landing page //
    2023-01-19
  • Userback Collect user feedback
    Collect user feedback //
    2024-08-15
  • Userback Launch targeted user surveys
    Launch targeted user surveys //
    2024-08-15
  • Userback Watch session replays to better understand issues
    Watch session replays to better understand issues //
    2024-08-15
  • Userback Manage feedback and resolve issues faster
    Manage feedback and resolve issues faster //
    2024-08-15
  • Userback Integrate with your favorite tools
    Integrate with your favorite tools //
    2024-08-15

Userback is a powerful visual feedback and bug-tracking platform tailored for SaaS teams looking to enhance their product development process. With Userback, you can easily capture and manage user feedback through annotated screenshots, session replays, and customizable surveys. This ensures that every piece of feedback is actionable, helping you identify and resolve issues quickly.

Designed to integrate seamlessly with popular project management tools like Jira, Trello, Asana, and Slack, Userback streamlines communication and ensures that feedback is delivered directly to your teamโ€™s workflow. Whether you're building new features or refining existing ones, Userback provides the insights needed to create products that resonate with your users.

Userback's intuitive interface and powerful automation features make it easy to prioritize and act on feedback, enabling teams of all sizes to build better products faster. Whether you're a product manager, designer, or developer, Userback helps you stay connected with your users, delivering the data you need to improve user satisfaction and drive product success.

Userback

$ Details
freemium
Platforms
Web Browser Google Chrome Firefox Wordpress Internet Explorer Edge Safari
Startup details
Country
Australia
State
Queensland
City
Brisbane
Founder(s)
Lee Le, Jonathan Tobin, Matthew Johnson
Employees
10 - 19

browserling features and specs

  • Cross-Browser Testing
    Browserling allows you to test your website across multiple browsers and operating systems without the need for virtual machines or separate devices.
  • Live Interaction
    You can interact with the browsers in real-time, enabling you to test dynamic elements and user interactions easily.
  • No Installation
    The service is entirely web-based, meaning no installation or setup is required, which saves time and simplifies the process.
  • Security
    Browserling provides secure browsing sessions, ensuring that your data and testing environments remain safe.
  • Developer Tools
    Built-in developer tools allow you to debug and inspect code directly in the testing session.
  • Bookmarklets
    You can use bookmarklets provided by Browserling to quickly initiate tests directly from your browser.

Possible disadvantages of browserling

  • Session Limits
    Free accounts have limited session times, which can be restrictive for comprehensive testing.
  • Performance
    The performance and responsiveness can sometimes be slower compared to testing on a local machine.
  • Cost
    Advanced features and unlimited testing require a paid subscription, which might not be cost-effective for small teams or solo developers.
  • Limited Advanced Features
    Some advanced testing features, like automated screenshot comparisons or parallel testing, may be missing or less developed compared to competitors.
  • Browser and OS Availability
    While Browserling supports a wide range of browsers and operating systems, it may not cover all possible combinations needed for exhaustive testing.

Userback features and specs

  • Screenshot Capturing
  • Screen Recording
  • Annotations
  • Integrations
  • Collaboration Tools
  • Clean UI
  • Customizable
  • Feedback widget
  • Feedback & Commenting
  • Free Trial
    14-day free trial, no credit card required
  • GDPR Compliant
  • Browser Extensions
  • Branding
  • Surveys

Analysis of browserling

Overall verdict

  • Browserling is generally considered a good tool for web developers and testers who need quick and easy access to multiple browsers on various operating systems. It simplifies the process of cross-browser testing and can save time and resources compared to setting up multiple virtual machines or devices.

Why this product is good

  • Browserling is a tool that allows users to quickly test their websites across different browsers in real time. It provides a cloud-based platform where you can run various browsers without needing to install them on your machine. This service is particularly useful for developers and testers who need to ensure cross-browser compatibility. Additionally, Browserling offers features like live interactive testing, screenshots, and responsive testing which can enhance productivity and efficiency in web development workflows.

Recommended for

  • Web developers
  • QA testers
  • UI/UX designers
  • Freelancers
  • Agencies
  • Anyone interested in testing websites across multiple browsers and operating systems

Analysis of Userback

Overall verdict

  • Userback is considered a strong choice for teams looking for an easy-to-use and efficient feedback solution. Its visual feedback features are particularly valuable for identifying and resolving issues quickly. However, the suitability of Userback might depend on the specific needs and workflows of your team.

Why this product is good

  • Userback is a feedback and bug reporting tool that integrates directly with your website or product, offering a simplified process for capturing user feedback, suggestions, and bug reports. It provides visual feedback tools, such as screenshot and annotation capabilities, which enhance communication between users and developers. The platform also supports seamless integration with popular project management and communication tools, making it efficient for teams to address feedback.

Recommended for

  • Web development teams looking to gather focused feedback during development.
  • Product teams seeking a streamlined method for collecting user insights.
  • Businesses that need a tool to easily manage and act on customer feedback and bug reports.

browserling videos

LambdaTest vs Browserling - Browser Compatibility Testing Tools Reviews

More videos:

  • Review - Browserling problem solved | WhatsApp on Jio phone | install WhatsApp on Jio phone

Userback videos

Userback Explainer Video

Category Popularity

0-100% (relative to browserling and Userback)
Website Testing
100 100%
0% 0
Customer Feedback
0 0%
100% 100
Browser Testing
100 100%
0% 0
Visual Bug Reports
0 0%
100% 100

Questions & Answers

As answered by people managing browserling and Userback.

What makes your product unique?

Userback's answer:

Userback stands out due to its emphasis on visual feedback and seamless integration into existing workflows. Unlike traditional feedback tools, Userback allows users to capture annotated screenshots, session replays, and detailed user insights directly from your website or application. This level of visual detail makes it easier for teams to understand and address issues quickly. Additionally, Userback's integrations with popular project management tools like Jira, Trello, Asana, and Slack ensure that feedback is instantly actionable, keeping your development process efficient and user-focused.

Why should a person choose your product over its competitors?

Userback's answer:

Userback offers a unique combination of visual feedback tools, customizable user surveys, intuitive user experience, and powerful integrations that set it apart from competitors. The platform's ability to capture detailed, visual feedback directly from users reduces the back-and-forth often associated with bug tracking and issue resolution. Moreover, Userback's customizable feedback forms and automated workflows make it easy to tailor the platform to your specific needs, whether you're a small team or a large organization. By choosing Userback, you ensure that your development process is driven by clear, actionable insights that lead to better products and happier users.

How would you describe the primary audience of your product?

Userback's answer:

Userbackโ€™s primary audience includes product managers, UX/UI designers, software developers, and customer support teams in SaaS companies and digital agencies. These professionals rely on Userback to streamline the feedback collection process, improve communication between teams, and deliver products that align with user expectations. Whether working on a new feature or refining an existing product, Userback helps these teams stay connected with their users and make data-driven decisions that enhance the overall user experience.

What's the story behind your product?

Userback's answer:

Userback was born out of a desire to bridge the gap between users and product teams by making feedback collection more efficient and actionable. The founders recognized that traditional feedback tools often lacked the ability to convey the visual context needed to truly understand user issues. To solve this, they created a platform that combines visual feedback with powerful integrations, allowing teams to capture, manage, and act on feedback in real-time. Since its inception, Userback has grown into a trusted tool for thousands of teams worldwide, helping them build products that users love.

User comments

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Social recommendations and mentions

Based on our record, browserling should be more popular than Userback. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

browserling mentions (6)

  • No more porn in utah. Get me out of here
    Https://browserling.com Browser inside of a browser. Gets past annoying ass firewalls. Source: about 3 years ago
  • Is Opening a suspicious link in a virtual machine is safe to the host?
    I don't use my own vm - I use https://browserling.com - you only get 2 minutes but very easy and quick to check a link out. Source: about 4 years ago
  • Accidently clicked malicious link
    Redirects you to a YouTube video. Plugged this into browserling.com. Source: over 4 years ago
  • Local network url bypass
    Basically, I have recently got my hands on a rasperry pi, I love it! I have a homelab, but it just doesnt have the functionality of portability. So, if there was someone on my network with a firewall that blocked urls within the brower, is it possible that there is some software that host a webserver, but simply passes through html with a url on the top. If you dont understand me, what I am saying is, is it... Source: over 4 years ago
  • [DISCORD IN SCHOOL] PS + Browserling - Essentially unblockable
    "" * Want to access Discord from school? Use this method * Step #1: Go to https://browserling.com Step #2: Click on "Internet Explorer" and change it to "Chrome" Step #3: Type "https://proxyscrape.com/web-proxy" in the box of Browserling Step #4: Press enter, and wait for it to load. When it's done, type "discord.com" in the PS website Step #5: Wait for it to load. Once it does, click the menu icon at the top and... Source: over 4 years ago
View more

Userback mentions (3)

  • What is Userback and how does it work?
    Userback is a game changer! It lets me collect feedback from my users in a snap and share it with my dev team so we can fix things faster. It's saved so many headaches from figuring out where to get started by having everything in one location. Check it out here: https://userback.io/. Source: about 3 years ago
  • Web designers of reddit, how do you effectively do remote design reviews?
    Userback is a good tool for design review & feedback. Source: almost 4 years ago
  • Received an Admiral anti-adblock popup despite uBlock Origin installed and annoyance filters enabled
    The userback.io link appears to relate to the site's hovering "feedback" button on the side, which may be regarded by some as an annoyance, though I'd only block it if it doesn't otherwise remove the feedback function on the site. The other three unblocked URLs are all neccessary for the page to load properly along with many other sites on the internet. Source: almost 4 years ago

What are some alternatives?

When comparing browserling and Userback, you can also consider the following products

BrowserStack - BrowserStack is a software testing platform for developers to comprehensively test websites and mobile applications for quality.

Marker.io - Visual feedback and bug reporting tool for websites

Sauce Labs - Test mobile or web apps instantly across 700+ browser/OS/device platform combinations - without infrastructure setup.

Usersnap - Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.

CrossBrowserTesting - Browser Testing made simple! Run automated, visual, and manual tests on 1500+ real browsers and mobile devices. Test more browsers, in less time.

BugHerd - BugHerd: The Website Feedback Tool for Agencies