Boxon Logistics
Envoy Deliveries
PackageX Receive
Omegle.to
Postmates
DelivApp
17track
V7
Freshdesk
Zendesk
LiveAgent
Intercom
HelpScout
Zoho Desk
Salesforce Service Cloud
Front
We are a leading cloud-based logistics software company in Miami, United States, Our Boxon Logistics Software (SaaS Software) solution specializes in last-mile delivery logistics and empowers thousands of retail businesses to save money and time as they deliver their Freight, B2B, retail, to E-commerce products to end users and businesses locally and globally.
Our Boxon Logistics Software is designed for P.O. Box, Freight Forwarders, and other Logistics providers to provide end-to-end visibility and control over your inventory. From warehouse management to freight tracking and delivery of packages, our solutions offer seamless integration and real-time data insights, enabling you to make informed decisions and stay ahead of the competition.
One of the key strengths of Boxon Logistics Software is Mobile App, which you can manage from Picking to delivery operations. With years of experience in logistics and technology, our professionals work closely with our clients to understand their unique requirements and customize our software to meet their specific needs.
We pride ourselves on delivering cost-effective solutions that drive tangible results for our clients. Our software is user-friendly, scalable, and built to adapt to the ever-evolving logistics landscape, ensuring that your business stays agile and responsive to market changes.
At Boxon, we prioritize security and data integrity. Our software is equipped with robust security features to safeguard your sensitive information and protect your business from potential threats.
We are committed to providing exceptional support and service to our clients. Our dedicated customer support team is available to assist with any queries or issues that may arise, ensuring a smooth & hassle-free experience with our software.
Contact us today for a personalized demo, and let's embark on a journey of efficiency, cost savings, and enhanced customer satisfaction in your logistics operations.
Boxon Logistics FreshdeskNo features have been listed yet.
Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Freshdesk seems to be more popular. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 5 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 5 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
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