BotSense is a next-generation communication automation platform designed to help businesses streamline how they connect with customers through the official WhatsApp Business API. Built for agility, reliability, and simplicity, BotSense empowers startups, SMBs, and enterprises to automate customer engagement without sacrificing personalization or efficiency.

At its core, BotSense integrates powerful chatbot technology with WhatsApp’s trusted infrastructure, enabling businesses to provide real-time support, send transactional messages, run marketing campaigns, and build long term customer relationships all from one unified dashboard. Whether you're managing 100 customers or 100,000, BotSense makes communication scalable and smarter.The platform supports dynamic features such as multilingual chat automation, personalized broadcast messages, keyword based routing, rich media support, and live agent handoff. BotSense ensures that every conversation feels human, timely, and context-aware. It helps reduce operational costs while boosting response rates and customer satisfaction.

What sets BotSense apart is its ease of use. No coding knowledge is required to launch powerful workflows, track performance, and manage contacts. The intuitive interface allows teams to design conversational journeys, monitor KPIs, and deploy updates in minutes.

Respond.io is AI-powered Customer Conversation Management Software designed for B2C companies looking to increase revenue by growing their first chat conversion rate & returning customer rate by building exceptional customer experiences through messaging.

We unify all key instant messaging channels (WhatsApp, Instagram DM, Facebook Messenger & more) with legacy channels (email, SMS & webchat) into one easy-to-use workspace.

Respond.io includes an omni-channel inbox, a visual workflows builder that automates messaging and business processes holistically, and comprehensive reporting capabilities.

• Marketing via Click-to-Chat Advertising, Lead Generation, Instant Message Broadcast & Promotional Messaging. • Improved customer experiences with Respond AI-powered conversations. • Handling Inbound Conversations with multiple users from sales, support & other teams. • Transactional Notifications with interactive elements for confirmation, feedback collection and other use cases.