Software Alternatives & Reviews

Boomi VS Zendesk

Compare Boomi VS Zendesk and see what are their differences

Boomi logo Boomi

The #1 Integration Cloud - Build Integrations anytime, anywhere with no coding required using Dell Boomi's industry leading iPaaS platform.

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
  • Boomi Landing page
    Landing page //
    2023-09-12
  • Zendesk Landing page
    Landing page //
    2022-03-08

Boomi videos

How Deloitte is Using Dell Boomi to Help a Client with it's Full-Cloud Strategy

More videos:

  • Review - iPaaS Innovation at Dell Boomi: A Conversation with Steve Wood, Chief Product Officer
  • Review - What is Dell Boomi & How Does it Work? | Middleware Explained in 97 Seconds

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to Boomi and Zendesk)
Data Integration
100 100%
0% 0
Customer Support
0 0%
100% 100
Web Service Automation
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Boomi and Zendesk

Boomi Reviews

Top 15 MuleSoft Competitors and Alternatives
Boomi is a Software-as-a-Service (SaaS) company. It specializes in cloud-based integration Platform-as-a-Service (iPaaS), API management, data prep, and master data management. In 2022, Boomi had a user community of over 100,000 members and operated via a worldwide network with around 800 partners, including Accenture, Capgemini, Deloitte, SAP, and Snowflake.
Top 9 MuleSoft Alternatives & Competitors in 2024
Boomi, one of the prominent MuleSoft alternatives, is an iPaaS solution that connects your organization’s applications, data, and resources to streamline IT processes. This integration software empowers you with robust automation capabilities that simplify data integration, streamline workflows, enhance application deployment, and provide centralized monitoring and management.
Source: www.zluri.com
13 data integration tools: a comparative analysis of the top solutions
In addition to ETL, Boomi AtomSphere offers a range of software integration features such as API management, a master data hub, EDI management, and other cloud-based services. The AtomSphere platform is particularly efficient in facilitating numerous applications beyond data integration.
Source: blog.n8n.io
15 Best Postman Alternatives for Automated API Testing [2022 Updated]
Boomi centralizes lifecycle management in a single interface to maximize performance. It improves visibility and control, allowing you to experience better API management. Boomi, like its API platform peers, to learn more about what it has to offer. Boomi provides Usage-based pricing starting at $50/month and a 30-day free trial.
Source: testsigma.com
Best iPaaS Softwares
To grow and thrive in the fast-paced digital era, you need an agile technology foundation that speeds the flow of information, interactions, and innovations so you can achieve better business outcomes, faster. Dell Boomi’s intelligent, flexible and scalable platform quickly and easily unites everything and everyone in your digital ecosystem across channels, devices, and...
Source: iotbyhvm.ooo

Zendesk Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com
The 19 Best Call Center Software (& Features You Need) in 2022
Built on one of the most extensive customer service platforms, Zendesk offers a call center solution for businesses of every size. With automatic ticket creation, agents can take advantage of Zendesk's slick help desk features to help customers across every channel.
The 10 Best Tawk.to Alternatives and Competitors [2022]
After Tawk.to, Zendesk is the largest company in the live chat technology sector by market share. It also dominates niche, adjacent markets. The Danish company’s popularity seems to stem from its well-rounded suite of services and features.
Source: www.tidio.com
Top 21 Salesforce’s Competitors and Alternatives
Zendesk develops and sells customer-service software. Sales teams use SaaS-based Zendesk Sell to boost productivity, streamline processes, and enhance pipeline visibility. Zendesk’s full-year 2021 revenue increased 30% to $1.3 billion.

Social recommendations and mentions

Boomi might be a bit more popular than Zendesk. We know about 10 links to it since March 2021 and only 7 links to Zendesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Boomi mentions (10)

  • The Boomi community you didn't know you needed
    This community goes beyond just fostering camaraderie. It empowers Boomi developers by enabling them to collaborate, share knowledge, and overcome challenges together. Ultimately, this collaborative environment pushes the boundaries of what's possible with Boomi integrations. - Source: dev.to / 1 day ago
  • How to automate email sending from MySQL databases using Boomi
    An Integration platform as a service (iPaaS), like Boomi, is known for integrating platforms and data from different services. However, another interesting feature of the iPaaS solution is its ability to ensure efficient communication with your business clients. - Source: dev.to / 15 days ago
  • How to convert XML files to CSV format using Boomi in Docker
    A Boomi platform account: if you do not have one, create a 30-day free trial account. - Source: dev.to / about 1 month ago
  • How to sync your MySQL database with Salesforce in Docker using Boomi
    iPaaS systems like Boomi shine even brighter thanks to their intuitive and user-friendly interfaces. These solutions simplify integration with third-party applications, like Salesforce for customer management and Eyer for complete visibility. No matter how complex the integrations become, iPaaS platforms like Boomi empower us to achieve our goals without compromise. In other words, we can leverage the power of... - Source: dev.to / about 1 month ago
  • Password Synchronization Between Keeper Password Manager and Hudu
    I am blessed in the case that we have in house developers I can work with. In our case we use Boomi to handle API integrations. Source: about 1 year ago
View more

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 6 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago
View more

What are some alternatives?

When comparing Boomi and Zendesk, you can also consider the following products

MuleSoft Anypoint Platform - Anypoint Platform is a unified, highly productive, hybrid integration platform that creates an application network of apps, data and devices with API-led connectivity.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Zapier - Connect the apps you use everyday to automate your work and be more productive. 1000+ apps and easy integrations - get started in minutes.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Postman - The Collaboration Platform for API Development

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!